# AECB CreditReport — Al Etihad Credit Bureau

> Financial credit report and score access for individuals and businesses. (iPhone/iPad app by Al Etihad Credit Bureau PJSC.)

- Source: https://appshunter.io/ios/app/aecb-creditreport/id1375991737 (this page in markdown: same URL + `.md`)
- Developer: [Al Etihad Credit Bureau PJSC](https://appshunter.io/developer/1375991736)
- Category: Finance
- Price: Free
- Rating: 4.60/5 from 799 App Store ratings · 18 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 77 MB
- Languages: Arabic, English
- Released: 2018-11-01
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/aecb-creditreport/id1375991737/reviews.md

## What is AECB CreditReport?

Credit Report:  

Your Credit Report is a document that includes your personal identity information, details of your credit cards, loans and other credit facilities, along with your payments and bounced cheques history. It is mostly used by financial institutions to assess the credit standing of an individual or company, when reviewing an application for a loan, credit card or other credit facilities. It is also used by other entities such as telecommunication, car rental and leasing, insurance and real estate companies. 


Credit Score: 

Your Credit Score is a three-digit number that predicts how likely you are to make your loan and credit card payments on time. The number ranges from 300 (very high risk of default) to 900 (very low risk of default). 

Your Credit Score uses an algorithm based on modern predictive analytics methodologies used by multiple credit bureaus and banks internationally.  It changes according to your payment behavior, making payments on or before the due date and not bouncing cheques, reducing the number of credit cards and other credit facilities and consistently reducing outstanding balances will improve your Credit Score.


First Time Users 

Step 1: Scan your Emirates ID
Step 2: Review your details and choose your password to register 
Step 3: Choose your Product:
Step 4: Choose the recipients you would like to share your report with 
Step 5: Complete your payment by Debit or Credit Card.
Step 6: View your Score and receive your PDF report via email within minutes.


Existing Users: 

Step 1: Login with your Etihad Credit Bureau credentials
Step 2: Choose the type of report you want to buy
Step 3: Choose the recipients you would like to share your report with 
Step 4: Complete payment using existing card or by adding a new debit or credit card
Step 5: View your Score and receive your PDF report via email within minutes.


Help and Support:

Data Correction: We strive to ensure that data supplier to us is correct. If this is not the case, it is critical that it is corrected. To resolve inaccurate information in your report, you will need to contact your banks and financial institutions who can correct and update your records. A list of all our Data Providers contact details is available within the App.

Contact Us: We are always happy to hear your comments and suggestion. Fill in your details and let us know what you think, and our team will get back to you.

## Key features

- View personal credit report
- Access credit score
- Track payment history
- Manage credit facilities
- Share report with recipients
- Receive PDF report via email

## What do users think of AECB CreditReport?

Overall sentiment: negative

**Pros**

- 🚀 Fast and efficient report generation
- 👍 Convenient to have everything in one place

**Cons**

- 🐛 App crashes when trying to view PDF report
- 🐛 App not working properly, unable to login or access reports
- 🐛 App not compatible with newer iOS versions

**Commonly reported bugs**

- App crashes after clicking on PDF report
- App not opening on new iOS updates
- App not working on iPhone XS
- Unable to get past Terms & Conditions screen

**Most requested features**

- Implement Apple Pay for transactions
- Improve customer support and responsiveness to user issues

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/aecb-creditreport/id1375991737/reviews.md

### 2/5 — App Crashes for PDF Report

*2024-05-22, version 2.5.9*

The app crashes after clicking on the PDF report we pay AED 84 to view, even if you click on the report from the history section, still crashes, I’ve seen other very old reviews saying the same, sad it hasn’t been rectified immediately.

No alternative solution nor other method to view the report through the app. (Cannot say about website experience)

### 1/5 — App crashing

*2024-02-09, version 2.5.7*

App keep crashing took payment and can't see my report. They don't send reports in email anymore. Don't expect from such a big organisation such a poor service.

### 1/5 — 👎🏻👎🏻👎🏻

*2023-12-22*

برنامج Credit Report لايعمل بشكل صحيح وغير مفيد تم استقطاع المبلغ ولم يتم ارسال التقرير وعند الاتصال بخدمة العملاء أيضا لايوجد حل لمشكلة برنامج فعلا عقيم.

**Developer response:** متعاملنا العزيز، ليتسنى لنا مساعدتك بشكل أفضل، نرجو منك إرسال تفاصيل عن المشكلة التي تواجهها عبر فيسبوك أو انستغرام وسيقوم فريقنا بمساعدتك
@etihadbureau

### 5/5 — Nice

*2023-09-18*

Very convenient to have everything in one place! The process went smoothly but it takes a bit long, still I had nice experience.

**Developer response:** Thank you for your feedback! If you have any suggestions or need assistance with any features, please don't hesitate to let us know. We're here to help enhance your experience further!

### 1/5 — App is unusable

*2023-04-07, version 2.5.0*

I can’t get past the Terms & Conditions screen as the “accept” button doesn’t work. This app is of no use.

### 1/5 — Not working

*2023-04-05, version 2.5.0*

Doesn’t work unfortunately

### 1/5 — Technical Error

*2022-09-13, version 2.4.4*

Unable to login.

### 1/5 — Not working properly

*2022-06-14*

Took money and didn’t provide the report. Login not reliable.

**Developer response:** Dear marcelVII , 
Thank you for reaching out to AECB. We are sorry to hear about the issue faced while using the App. If you do not receive your report within 8 hours after the purchase please call our contact center on 800-BUREAU (800-287328) and we shall be happy to provide you with the necessary support.

### 1/5 — Rahman

*2022-04-23, version 2.3.9*

Just like many people here, and the google store, I can confirm this app also doesn’t work for me. It fails in every way possible. Even the EID scan part (which is a simple solution that most good apps can do) doesn’t work. 

Below there will be a generic response from the developer. No one is actually trying to help users, and the customers service numbers has a long wait. 

Sadly, nothing we can do. It’s a monopoly, no alternative.

### 1/5 — Keep getting logged out

*2021-09-28, version 2.3.6*

Very slow and when I get to put nationality it goes off don’t know what to do?

## Frequently asked questions about AECB CreditReport

### What information is included in a credit report?

A credit report contains your personal identity information, details of your credit cards, loans, and other credit facilities. It also includes your payment history and any history of bounced cheques, providing a comprehensive overview of your credit standing.

### How is the credit score calculated?

The credit score is a three-digit number calculated using an algorithm based on modern predictive analytics methodologies. It reflects how likely you are to make loan and credit card payments on time, ranging from 300 (high risk) to 900 (low risk).

### How do I get my credit report and score?

First-time users can scan their Emirates ID, review details, register, choose a product, select recipients, complete payment, and then view their score and receive a PDF report via email. Existing users log in, choose a report type, select recipients, complete payment, and receive their report.

### What if there is inaccurate information in my credit report?

If you find inaccurate information, you need to contact your banks and financial institutions directly, as they are the ones who can correct and update your records. The app provides a list of Data Provider contact details to assist you.

### Is this app free to use?

The app itself is free to download and use for accessing your credit report and score. However, there are in-app purchases required to obtain your credit report and score, and to share it with designated recipients.

## Version history (last 5 releases)

### 2.6.9 — 2025-11-04

We've streamlined our system by standardizing product names, contributing to overall product enhancement.

### 2.6.8 — 2025-04-30

The new release of our app provides a seamless and more personalized experience. Additionally, we've enhanced its security.

### 2.6.7 — 2025-01-10

We updated our App to enhance the user experience and improve the overall security.

### 2.6.6 — 2024-11-29

This release includes several enhancements and bug fixes to improve the overall user experience.

### 2.6.5 — 2024-11-11

We've implemented a new SSL certificate to strengthen the security of your data and transactions. This update ensures a safer and more secure app experience.

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## More apps by Al Etihad Credit Bureau PJSC

- [ChequeScore](https://appshunter.io/ios/app/chequescore/id1529463156)
- [Etihad Credit Bureau](https://appshunter.io/ios/app/etihad-credit-bureau/id6744912137)

All apps by Al Etihad Credit Bureau PJSC: https://appshunter.io/developer/1375991736

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*