# Aegean Airlines App — user reviews > 190 indexed App Store user reviews of Aegean Airlines App by Aegean Airlines S.A., rated 4.78/5 from 6,012 ratings. - Source: https://appshunter.io/ios/app/aegean-airlines-app/id470826821/reviews - App overview in markdown: https://appshunter.io/ios/app/aegean-airlines-app/id470826821.md - Rating breakdown: 5★ 5,384 · 4★ 312 · 3★ 74 · 2★ 50 · 1★ 173 ## What do users think of Aegean Airlines App? Overall sentiment: negative **Pros** - 🚀 Fast and smooth app - 👍 User-friendly interface - 🚀 Efficient check-in process - 👍 Great airline service **Cons** - 🐛 Buggy and crashes frequently - ⏱️ Slow performance and long loading times - 🔑 Difficult login and authentication process - 🤔 Inconsistent functionality across devices - 🧰 Poor customer support **Commonly reported bugs** - Inability to complete mobile check-in - Frequent log-out issues - Incorrect flight information displayed - Booking and payment processing errors **Most requested features** - Ability to track luggage status - Seamless integration with frequent flyer programs - Improved seat selection and upgrade options - More reliable notifications for flight updates ## Newest reviews (13 of 190) ### 2/5 — Can’t track my luggage or check-in / adjust seats to connecting flight. Lufthansa is better. *2025-03-09* The Lufthansa app allows me to check the status of my baggage and change my seats to my connecting flights. This Aegean Airlines app did not. I had no idea where my bags were and I got placed in a random seat even though I checked into the first flight no problem one day early. Couldn’t change my seat at all. ### 4/5 — Good at losing my luggage *2025-01-30, version 6.6.10* Generally I like Aegean and they are the only airline I use from leros. But these days they don’t seem to do a very efficient job of flying out of leros- with our luggage and then it gets lost. Are your pilots not as competent? I know weather. Twice there were not particularly bad conditions and my luggage was delayed and lost. I have been flying back and forth to Leros for 30 years. Otherwise the service is good. ### 4/5 — Good but *2025-01-16, version 6.6.10* Sometimes bugs. Couldn't complete mobile check in.had to log in from my laptop ### 3/5 — Really poor effort *2025-01-08, version 6.6.10* Really badly developed app. Slow, buggy and crashes all the time. ### 4/5 — extra legroom *2024-12-05, version 6.6.9* i tried to purchase extra legroom but it didn’t work ### 3/5 — Impossible to check-in *2024-11-22, version 6.6.8* The check-in only works on laptops. Otherwise the app is fine. ### 3/5 — Does not retain information *2024-10-19, version 6.6.6* Every time I login, I am forced to create a new Pin and wait for the email w the verification code. Then I have to re-enter all of my contact information. It is quite frustrating. ### 1/5 — Poor seat allocation and up sale pressure *2024-09-28, version 6.6.4* Booked an age ago with my wife and offered seats on separate rows. Very poor. Constant efforts to upsell seats has me very annoyed. Not keen to fly with Aegean again. ### 2/5 — Gate changed *2024-09-27, version 6.6.4* Gate changed for flight scheduled at 11:00am but app show old gate at 10:48am. You expect people to marathon to new gate? ### 1/5 — Incredibly difficult to use *2024-09-22, version 6.6.4* Recommend Aegean look to other airlines namely United for an app that has functional user interface. ### 2/5 — Can’t add NZ frequent flyer number *2024-09-18* Won’t let me add my Star Alliance partner frequent flyer number. Forces me to use Aegean number, which is very annoying as I don’t live anywhere near Greece and am very unlikely to use ever again. ### 1/5 — Crazy slow *2024-09-11, version 6.6.4* For a company so large the app is useless. Nothing ever loads up, we use the company all the time and have nothing but issues with the app! PLEASE FIX THIS APP ### 2/5 — Inconvenient at best *2024-08-28* The app uses none of the information stored in your phone to help fill out the countless things that they ask you for. You have to enter your email address and phone number at least three times. You sign up for biometric logon and it still asks you for your password every time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow app *2025-01-13, version 6.6.10* App is too slow ### 1/5 — Absolute worst app *2025-01-06, version 6.6.10* Nuage29 ### 1/5 — Useless / Needs reworks *2024-12-27, version 6.6.10* Like their website, impossible to log into your booking. Never works. Doesn’t recognize your booking details so you can’t manage your booking online after purchase. Very inconvenient. ### 1/5 — HORRIBLE APP *2024-12-21, version 6.6.10* Don’t bother trying to set up an account. Tried 10 times and says none of the codes work and says my account doesn’t exist. Never had this problem before with any other company. Use another booking platform. ### 1/5 — Worst airline app I’ve ever used *2024-12-14* I could not successfully book a flight on this app. Kept getting the spinning loading circle when selecting seats, had to start over and then it kept happening at various points in the process. Very disappointing because the app design is very nice looking, but the functionality is quite poor. ### 1/5 — The latest version loses log in information all the time *2024-11-26, version 6.6.9* This version just loses the log in information almost everyday. I would do the 2FA and set up pin/faceid, just for the app to then lose all this information and me needing to log in / input all the information all over again. Rubbish. ### 1/5 — Consistently one of the worst *2024-11-23* For years now, this has been one of the worst, slowest, glitchiest, least efficient apps in the travel and airline marketplace. Besides being super slow, it lacks basic functionality such as updating a boarding pass when you change seats. For such a well-awarded airline, they need to do something about their subpar application. ### 1/5 — Fleece customers *2024-10-26, version 6.6.6* When in line to board a person came over and said your carry one will not work. That person put my carry on in the measuring box so it wouldn’t fit, then charged me $50!!!! ### 1/5 — Software poor *2024-10-24, version 6.6.6* Write me for details ### 1/5 — Garbage *2024-10-14, version 6.6.6* How do you say garbage in Greek? Literally inputting the same data FOUR times just to check in for a flight. ## Most praised reviews (10 highest-rated) ### 5/5 — Mrs A *2024-12-05, version 6.6.9* Amazing flight amazing service ground staff as well as airplane staff. Very happy. Always use this airline to Greece ### 5/5 — Great service *2024-10-20* I had surgery in March so find Aegean very kind when I ask to use elevators not stairs to get to bus for plane departures milled it easier and helpful . On board crew always friendly as well ### 5/5 — Best airline website *2024-10-10* First time using Aegean airline website and i have to stay it’s the easiest to use, no glitches, here is looking at you Iberia and Ryan air! Super easy check-in process, was even able to check-in my luggage, just need to scan electronic tag once I’m in the airport!! ### 5/5 — My lovely Grecian Holiday *2024-09-19, version 6.6.4* Very easy to use and navigate! Ty!!! ### 5/5 — Keeps improving *2024-09-10, version 6.6.4* The more I travel, the more I like the service! ### 5/5 — Fake offer *2024-08-28, version 6.6.4* I’ve tried to book a flight everywhere at 50% off deal that has been offered and there is absolutely no deal anywhere ### 5/5 — Great application *2024-08-21, version 6.6.4* Very easy to use and fast. Great airline too ### 5/5 — amazing app *2024-08-16, version 6.6.4* it is very user friendly, fast and smooth app, I loved it! ### 5/5 — User friendly site, quick and efficient *2024-08-03, version 6.6.4* I loved using this site. Very informative and easy to use. Looking forward to additional trips in the future! ### 5/5 — Nice app of an excellent airline company *2024-07-20, version 6.6.2* Nice app with many functionalities. May get slow from time to time on some searches but works really well. Very straightforward. Nice user experience that complements the nice flight experience that Aegean offers. Among the best (if not the best one) Star Alliance apps and services! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*