# Aegean Airlines — user reviews > 302 indexed App Store user reviews of Aegean Airlines by Aegean Airlines S.A., rated 4.90/5 from 8,536 ratings. - Source: https://appshunter.io/ios/app/aegean-airlines/id6738838245/reviews - App overview in markdown: https://appshunter.io/ios/app/aegean-airlines/id6738838245.md - Rating breakdown: 5★ 7,907 · 4★ 363 · 3★ 96 · 2★ 42 · 1★ 128 ## What do users think of Aegean Airlines? Overall sentiment: negative **Pros** - 🚀 Streamlined check-in process - 👍 User-friendly app design **Cons** - 🐛 Frequent bugs and glitches - 🔒 Issues with 2-factor authentication - 📥 Unreliable boarding pass delivery - 🤖 Mistaken for bot during booking - 🔍 Difficulty accessing account information **Commonly reported bugs** - App crashes during check-in - Boarding pass disappearance - Inability to search for flight destinations - Compatibility issues with newer devices **Most requested features** - Ability to add boarding passes to digital wallets - Improved integration with loyalty programs - Better customer support and communication channels ## Newest reviews (10 of 302) ### 2/5 — Don’t make changes on app *2026-08-05, version 1.3.0* I tried to change our seats on the App. It tried to charge me but I’m SA Gold. Then, it accepted payment and confirmed my seat locations. When I got to the airport, we had totally different seats! ### 2/5 — Fast check in payment not accepted *2026-07-30, version 1.3.0* Tried to add fast check in and pay with 4 different CC but would not work ### 4/5 — Please fix date/month/year of birth choice *2026-06-03, version 1.1.8* Scrolling has issues in app and web browser ### 5/5 — Aegean *2026-05-26, version 1.1.8* I will never fly to Greece with another airline ### 5/5 — Merci *2026-05-17* Je suis satisfait de vos services ### 5/5 — One of the best app I used *2026-05-15* Easy to use this app and all services is available I like it . Thanks Aegean ### 1/5 — App doesn’t work at all *2026-05-06, version 1.1.8* App doesn’t allow booking a flight (can’t even find athens in the destinations!) and doesn’t update my itineraries after rebooking on the website. useless! ### 5/5 — Fabulous mobile App *2026-05-01, version 1.1.8* One of the best travel Apps. Very intuitive and easy to use highly recommend ### 1/5 — Worst airline app *2026-04-14, version 1.1.6* Awful UI is so bad and always crashes. Good luck checking into your flight. ### 1/5 — Upgrades *2026-04-05, version 1.1.6* Logistical nightmare when the app won’t let me pay for upgrades. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible bug issue *2026-08-11, version 1.3.0* App showed Gate B30 for my Athens to Chania flight with no updates or alerts. I arrived at that exact gate well before the listed boarding time of 14:05 and there was no boarding activity for my flight — instead I heard a call for a Frankfurt flight. The app never pushed a gate change notification or any alert that something was off, and I ended up missing my flight through no fault of my own. For an app that’s supposed to be the source of truth for gate/boarding info, this is a serious reliability issue. I’ve had to file a formal complaint with Aegean directly. Would not rely on this app alone for time-sensitive gate info. ### 1/5 — Horrific app experience *2026-07-29, version 1.3.0* As usual and never fails another horrific app experience!! Truly disappointing for a proud airline company that has wonderful employees. Please give a way to emulate the Air Canada app and others who value their customers! ### 1/5 — Watch for unexpected fees *2026-07-21, version 1.2.1* Purchased comfort flex ticket because they show free changes on the website. I went to change my ticket to a later flight and they charged 30 euros. Scam! I want a refund! Will dispute this with my credit card for a refund. ### 1/5 — Delay and boarding pass *2026-07-12, version 1.2.1* Here is another bug fix for you: apparently if the flight is delayed (mine was for ~2hrs) you can no longer find the boarding pass in the app ### 1/5 — Horrible buggy app *2026-07-08, version 1.2.1* The app doesn’t allow me to log in with my email because it says that there’s no account linked to it. Then I try to create an account and it doesn’t let me because it says that there’s already an account with my email. Then when I just try to find my trip as a guest, it cannot find it. The drop-downs menus don’t work, you pick a country and it selects another one. Terrible app. ### 1/5 — My opinion *2026-07-03, version 1.2.1* I don’t think I would go again because the lounge if I have to go with layover is awful I was obligated to put my carry on bag with the luggage it was broken & the groups they created when you enter the plane is so disgusting ### 1/5 — Unbrauchbar in 2026 *2026-06-29* War ne gute App die letzten Jahre, schade dass sie dieses Jahr einfach kein bisschen funktioniert. Fehlermeldung nach Fehlermeldung. Egal ob bei der Sitz Auswahl oder beim bezahlen das ist wirklich erbärmlich und ein Armutszeugnis jeder 14 jährige kann ne bessere App mit bisschen KI entwickeln. Lächerlich. Selbst beim bezahlen kam einfach nur Quellcode als Fehlermeldung. Nicht mal eine normale Fehlermeldung, nur Quellcode. Wo sind wir hier gelandet? Jetzt sind die Sitze seit 4 Stunden belegt die ich eigentlich haben wollte weil vermutlich das gesamte System verbuggt ist. FIX IT ### 1/5 — Athens to Chios *2026-06-09, version 1.1.9* Long delay and no compensation ### 1/5 — Pathetic *2026-05-27, version 1.1.8* Extremely slow and difficult to navigate. Not built with the user in mind. Government id integration works unpredictably. Does not store invoice information… and many more ### 1/5 — Frontend Bug on Removing luggage *2026-05-25, version 1.1.8* To check in I accidentally added a luggage and the frontend had no way of removing the added luggage once added. Tried closing and reopening app and the delete/remove button wasn’t working ## Most praised reviews (10 highest-rated) ### 5/5 — Aegean Airlines Review *2026-08-24, version 1.3.0* Very easy to navigate the app. Communication by Aegean Airlines is very thorough. ### 5/5 — Aegean *2026-08-22, version 1.3.0* Outstanding ### 5/5 — Fantastic Service *2026-08-02, version 1.3.0* Hi there we are never disappointed when we fly with Aegean Airlines, Dimitri’s the boss has always looked after to oldies from Australia, 76 and nearly 86 and Crete is the best location Thank you again Aegean❤️🌈🌈🌈🌈🌈🌈 ### 5/5 — Excelente servicio *2026-07-14, version 1.2.1* Buen espacio entre asientos, atención necesaria, si la recomiendo ### 5/5 — Parfait *2026-07-12* Accueil très agréable ### 5/5 — ✈️ *2026-06-29, version 1.2.1* ♥️♥️♥️ ### 5/5 — New Check-in Procedure *2026-06-11, version 1.2.0* Very easy to use. App is simple. User friendly. Saves standing in line at Airport. Good assistance offered if you need it when checking in. Note: Ground staff should be stricter about in cabin luggage. For ATR and smaller AC, OVERSIZED luggage should be put be put in the hold before customer gets on AC. ### 5/5 — Great web site *2026-06-09, version 1.1.9* Great website easy to use ### 5/5 — Ron Crause *2026-06-05, version 1.1.8* Very easy and great service. Thanks ### 5/5 — Simple et efficace *2026-05-29* Enregistrement facile et vol sans problème --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*