# Aegis Connect Mobile — Aegis VoIP Connect Mobile

> Aegis VoIP Connect Mobile (iPhone/iPad app by Aegis VoIP.)

- Source: https://appshunter.io/ios/app/aegis-connect-mobile/id6814072567 (this page in markdown: same URL + `.md`)
- Developer: [Aegis VoIP](https://appshunter.io/developer/6814072600)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 16.0 · 36 MB
- Languages: American English
- Released: 2026-09-24
- Data updated: 2026-10-12
- User reviews in markdown: https://appshunter.io/ios/app/aegis-connect-mobile/id6814072567/reviews.md

## What is Aegis Connect Mobile?

The world's most advanced softphone with features including:
- Multipath audio + Forward error correction + Packet loss correction, for the most reliable and clearest calls available in a softphone app today.
- In call ad-hoc conferencing with per-channel controls
- Full visual voicemail
- PSA/CRM integration including in-call information and post-call call data push to CRM (for instance: create a ticket from a call, and include the calls transcript automatically)
- Text messaging, including RCS capability for advanced messaging
- Call-when-available extension camping
- BLF visibility and ability use system call parks
- App supports logging into multiple extensions at once and notification for calls and messages received in inactive profiles
- Outbound callerID switcher
- Quick switch to enable/disable receiving calls via the app
- Configurable strict audio device priority
- Automatic call reconnect on app open, if the app or your phone crashes and reboots during a call

*Please note: this app works with telecom services provided by Aegis VoIP, and cannot be used with other providers.


## Version history (last 5 releases)

### 1.1.6 — 2026-10-09

New:

- Website chat: chats from your company's website arrive in Messages. Reply, send and receive pictures, link the visitor to a contact, end the chat, and ask the visitor to talk by voice; their call rings your phone.
- Alerts and leads from other apps (message hooks) arrive in their own inbox in Messages.
- Texting: mark favorite numbers to send from and choose a default number for new texts (Settings > Texting).
- Settings > "Auto switch to Bluetooth" (on by default): turn it off and a Bluetooth device that connects during a call (getting into the car, putting an earbud in) no longer takes the call's audio.
- In a shared thread, the colleague who sent a message is named beside its time and delivery status.
- Conference calls: each party's volume is a slider, from much quieter to 30 % louder; tapping the volume button changes nothing by itself. When the person you first called leaves, the call shows who is still on.
- Muted conversations show a muted icon.
- Contacts show the client's site beside the company.
- Recordings, voicemail and greetings: a clearer output chooser; on iPhone, connected Bluetooth devices are offered too.

Fixed:

- A call you were placing when the connection dropped is picked up again after the app reconnects, instead of being left ringing on the far end.
- No notification for the conversation you are reading, and a website chat notification opens the chat, not the website.
- The Claim button in a thread no longer breaks onto two lines.
- Picking an account in the account switcher closes the sheet, then switches.

### 1.1.5 — 2026-10-03

- Call-log search in Recents, going back 90 days, or a year with "Search older calls".
- "+ Add contact" on the Contacts page.
- Calling while on Standby: the account goes back to Standby after the call.
- Basic call stats in the Stats tab, even with Detailed call stats off.
- Phone numbers pasted or typed with spaces, brackets or dashes now dial correctly.
- New diagnostics: call reports stay small, and uploaded logs stay redacted.
- iPhone dead-air fix: calls no longer come through silent after iOS restarts its calling service.

### 1.1.4 — 2026-09-29

- Improved provisioning when a user extension only uses softphone
- Messages: press and hold a message to try again, copy its text, open a picture full screen (zoom and save), see its details or delete it. A message that fails to send now says why.
- Recents: when your company allows it, switch between your own calls and all calls (Me | All calls), with recordings for those allowed to hear them.
- Ringtones and alert sounds are evened out so none is much louder than the others. iPhone: the ringtone preview in Settings plays at your ringer volume.
- New contacts: the number types match your PSA/CRM
- Favorite caller IDs: in "Calling as", press and hold a number to make it a favorite. Favorites stay at the top of the list and follow you to your other phones.
- The home-screen widget stays up to date on its own, without opening the app first.

### 1.1.1 — 2026-09-25

- Custom ring, voicemail, and message ringtones
- Added app widget
- Audio engine improvements
- Audio redundancy improvements
- Dialer keypad tones
- Pick up a parked call into a conference
- Transfer a conferenced line or tap to add a favorite to a conference
- Partially mute a conference member
- Identify account on ring when there are multiple logged in accounts
- Team call pickup
- Voicemail greeting control 
- Check my setup (in Settings) to verify permissions and audio/notification path
- Calls on non-active accounts cause the account to temporarily switch
- Background caching with hot-reload for faster interface

### 1.0 — 2026-09-24

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-12.*