# Aegon UK — user reviews > 121 indexed App Store user reviews of Aegon UK by AEGON UK CORPORATE SERVICES LTD, rated 1.90/5 from 7 ratings. - Source: https://appshunter.io/ios/app/aegon-uk/id1528986569/reviews - App overview in markdown: https://appshunter.io/ios/app/aegon-uk/id1528986569.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 5 ## What do users think of Aegon UK? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Secure login options - 👍 Straightforward and effective - 👍 Nice and easy to use **Cons** - 🐛 Login issues - 🐛 Doesn't work - 🐛 Buggy - 🐛 Crashes - 🐛 Unreliable - 🐛 Useless - 🐛 Broken - 🐛 Doesn't sync with website - 🐛 Lacks functionality compared to competitors **Commonly reported bugs** - Login credentials not recognized - Continuous update loop - Incorrect data display - Compatibility issues with older pensions **Most requested features** - Performance tracking and analytics - Fund performance comparison - Ability to view multiple Aegon pensions - Improved user interface and experience ## Newest reviews (19 of 121) ### 2/5 — Poor *2025-11-14, version 2.1.22* Sadly the new update Still not working Unfortunately used to work now does not even when reinstall and also change password - still won’t work - after a while login in put you in a loop :( ### 2/5 — Poor app with very limited information and functionality. *2025-10-29, version 2.1.21* The app shows you very little. Aegon are way behind their competitors. ### 3/5 — PITA *2025-10-24, version 2.1.21* App issues are annoying and lack of knowledge of help staff infuriating. ### 1/5 — Upgrade unregistered my account *2025-09-30, version 2.1.20* Recent upgrade to fix minor bugs means that you have to completely re register. Why should I have to fix your mistakes. Completely unprofessional. ### 2/5 — Poor *2025-09-30, version 2.1.20* Still not working Unfortunately used to work now does not even when reinstall and also change password - still won’t work - after a while login in put you in a loop :( ### 1/5 — Pure RUBBISH. NO REAL SUPPORT FROM AEGON. *2025-09-30, version 2.1.20* Yet again and again, it is appalling ! New updates, NO CHANCE. I am NOT updating this pathetic appalling excuse of an App again! You simply have NO IDEA of what an App is. SORRY WE CAN'T COMPLETE YOUR REQUEST RIGHT NOW ???? What is that supposed to mean. This is a CONSTANT ERROR. Complete rubbish, sack your beanbag developers. Thinking of moving my pension anyway, what a 'gentle' push they have given me. ### 1/5 — Update app error *2025-09-30, version 2.1.20* Unable to log in to app despite recent updates to it. Email and password showing incorrect, but they aren’t. Get this sorted out. It’s clear from other comments that this is a universal issue. ### 1/5 — App security flawed *2025-09-28, version 2.1.19* Can no longer log into the app. Credentials 100% correct. Changed password on web page via email link. Successfully changed, logged into web page. Money all there, great. Went back to app to log in. Still could not find account details. ### 1/5 — Can’t login anymore *2025-09-25, version 2.1.19* Can’t login anymore, web site requires password reset every 90 days that is not a best security practice anymore, and password for mobile application is apparently not in sync with Aegon web site, making mobile application useless. What is the point of having face or fingerprint login that shouldn’t be dependent on password? Bad design… ### 2/5 — No sync with web *2025-09-22, version 2.1.19* Really poor. Was working fine but face Id now not working and there is no sync to the password on the web account. Really annoying. ### 1/5 — Aegon UK *2025-09-22, version 2.1.19* App was working fine. Stopped working now will not recognise my email address. ### 1/5 — No support for Aegon OneRetirement accounts *2025-09-04, version 2.1.19* No support for Aegon OneRetirement accounts so not really an ‘Aegon U.K.’ catch all app it would appear to be! When will this be added? ### 4/5 — Overview of app *2025-08-29, version 2.1.19* This app is not as user friendly as the web, however alls for easy viewing of the status of my pension. ### 2/5 — Poor *2025-08-12, version 2.1.19* Still not working Unfortunately used to work now does not even when reinstall and also change password - still won’t work - after a while login in put you in a loop :( ### 2/5 — Really poor UI & UX *2025-07-11, version 2.1.17* Compared to other investment apps, such as Moneybox or Wealthify, the app has a really poor UI and UX. it’s not easy to see the performance of funds or swap them out. The experience is even worse on desktop. ### 1/5 — Poor *2025-07-02, version 2.1.17* Unfortunately used to work now does not even when reinstall and also change password - still won’t work - after a while login in put you in a loop :( ### 1/5 — Doom loop of try again later *2025-06-30, version 2.1.17* Honestly this company is a disaster. ### 1/5 — Pointless *2025-06-22, version 2.1.17* Pointless, just a bunch of links that take you to their website. This app adds no value to the user, I hoped it would be a better experience than their website, but alas, all it really does it link you to their appealing website ### 1/5 — Useless App *2025-05-09, version 2.1.17* You make changes and they don’t update, it’s never accurate. Garbage basically ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-02-25* Utter rubbish. I keep logging in my correct account and personal details and it returns only errors. I am unable to log into my account or view my profile. What a terrible app. **Developer response:** Hello, the registration details for the app will be different to your web log in. Please give our support team a call and they'll get you sorted. Please go to: https://www.aegon.co.uk/customer/support > Enter your unique number > Enter your policy number Many thanks ~ Dyane ### 1/5 — AWFUL *2026-02-07, version 2.1.25* How are Retiready customers supposed to log into this thing. There’s NO WAY TO LOG IN? Web site sends me in loops, expecting me to know arcane details about THEIR product suite and which one I’m supposed to have, with customer lines open only during working hours WHEN I’M AT WORK. Honestly how can it be this bad? ### 1/5 — As bad as their website *2026-02-06, version 2.1.22* It seems whatever Aegon touch with regards to online or mobile access, it is unusable for the less tech savvy. ### 1/5 — Doesnt work *2026-01-21, version 2.1.22* Tried to login but doesn’t let me.- tried to change password and comes up with error ### 1/5 — Login Rubbish *2025-11-26, version 2.1.22* Impossible to access the app, even though I can happily login online. ### 1/5 — App is rubbish *2025-11-26, version 2.1.22* Cannot access the app no matter what I do and no matter how many password resets I do. I can log on via safari no problem with the same details. ### 1/5 — Can’t log on9 *2025-11-12, version 2.1.22* I can log on on the web but every time I try on the app it says it can’t do it now. ### 1/5 — Tracking performance *2025-11-08, version 2.1.21* There’s no tracking performance for the invested funds. Poor selection of investment options. ### 1/5 — Keeps wanting me to register to use it - I’ve done that at least 10 times so far *2025-11-04, version 2.1.21* Once you’re in the app it’s good and functions well BUT it forgets who I am every time and I have to re register if I want to use it. It has improved because it went through a phase of telling me to call up Aegeon to get in. Frankly it’s just easier to use the website. ### 1/5 — Stopped Working *2025-10-01, version 2.1.20* Used to work, I can no longer log in using the app. Credentials work fine on web. ## Most praised reviews (10 highest-rated) ### 5/5 — Clear and user friendly *2025-09-09, version 2.1.19* Simple login and easy to browse ### 5/5 — New manage tab is great *2024-12-09, version 2.1.12* Like having the new manage pensions tab and better functionality is welcome in latest update ### 5/5 — Aegon App *2024-09-24, version 2.1.10* Straightforward and effective. ### 5/5 — Easy *2024-09-24, version 2.1.10* Nice and easy to use - just what I want. ### 5/5 — New Update *2024-06-10, version 2.1.7* I am loving the new smooth update. Thanks Aegon. ### 5/5 — App is a simple version *2024-01-25* The website has all functionality but if you want to check balance and transaction it does the job with link into main site if needed. 😀 **Developer response:** Thank you Rich for you 5 stars, we really appreciate your feedback ~ Dyane ### 5/5 — Great app *2023-04-10* Easy to set up and user friendly. Aegon have always executed my instructions to buy or sell swiftly. I am pleased there is now this app for checking on the balance of investments. I would still favour using the website for reading about funds. **Developer response:** We are delighted to read your review and thank you for taking the time to write it. Glad to hear you are finding it user friendly. Many thanks ~ Dyane ### 5/5 — Back to working great! *2022-12-09, version 2.0.4* App recently had some issues with updates, leaving the app now working, but they have now been resolved. No probelms now, good app. ### 5/5 — Broken-now fixed *2022-12-08, version 2.0.4* Updated my review-the app now seems to be working as before ### 5/5 — Aegon is good for you *2021-06-23* The Aegon App is brilliant! Easy to load, easy to logon, and very secure with two factor authentication and fingerprint recognition. It lets you see your investments, assess performance and manage your pension instantly, wherever you are. Top notch. Every pension fund should follow Aegon’s lead. I love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*