# AEON HK — user reviews > 67 indexed App Store user reviews of AEON HK by AEON Credit Service (Asia) Co., Ltd., rated 2.60/5 from 5 ratings. - Source: https://appshunter.io/ios/app/aeon-hk/id1332612057/reviews - App overview in markdown: https://appshunter.io/ios/app/aeon-hk/id1332612057.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 2 ## Newest reviews (16 of 67) ### 1/5 — binding device doesnt work *2024-11-18* need to bind ur device again and again. it doesnt save ur settings at all.. stupid and waste of time. ### 1/5 — Can save login info in iphone *2024-10-13, version 2.14.4* Cant enable biometric login Cant save login info Need binding new device every time ### 1/5 — คอมเพลน *2024-07-20, version 2.13.0* เป็นบริษัทที่เฮงซวยที่สุด ดำเนินการช้า ทีตอนเรียกเก็บเงินตามยิกๆๆ พอเราปิดต้องการเงินเงิน ต้องรอ14วัน พอทวงถามก็ต้องรอไปอีกสิ้นเดือน ทำไมไม่ดำเนินการตามช่วงที่แจ้งเราตั้งแต่แรก ใช้เวลานานขนาดนี้ มันก็พวกเห็นแก่ได้ อะไรเสียผมประโยชน์ ก็ลีลา ต่อจากนี้จะบอกต่อให้ทั่ว อย่าไปทำกับบริษัทนี้ ไม่ได้เรื่อง ### 1/5 — Unnecessary and excessive collection of data *2024-06-21, version 2.10.0* Providing you my ID info just for getting the discount ? You must be joking… other companies wont ask for this as it’s really excessive and unnecessary ### 1/5 — Poor service waste of time *2024-06-19, version 2.10.0* Hardly can access into the app, poor service , insanely bad ! Wasted of my time. Just deleted the app . Will never used it !!!! deserve negative points ! ### 1/5 — POOR Apps *2024-05-31, version 2.8.0* keep asking you update nearly every time you use, but no enchancement at all. what is the point for the updating? ### 1/5 — Can't open app *2024-03-06, version 2.4.5* Force to update, but then redirect to app page, there is no "update" button just "open" and keep looping this ### 1/5 — The worst credit card app I have ever used *2024-03-06, version 2.4.5* Unstable, always can’t load the app ### 1/5 — worst update process *2024-03-06, version 2.4.5* The apps prompted to upgrade in apps store and there is no such option when I come here. I had to delete and reinstall again - horrible apps ### 1/5 — Pointless *2024-03-06, version 2.4.5* pointless app with pointless staff to operate. They cannot even answer a simple question “is the server currently usable” ### 1/5 — Rubbish app *2024-03-06, version 2.4.5* Keep asking to update even I updated , since now cannot open the app ### 1/5 — Cannot update… *2023-12-01, version 2.4.0* When I get in the app , it said have to update first ,but I can’t even download….even I deleted and reinstalled again … only this app having this kind of problem……… ### 1/5 — Can’t add to Apple Pay *2023-10-31, version 2.3.2* This app isn’t allow to add its own card then also can’t add to Apple Pay. ### 1/5 — Log in issue *2023-08-27, version 2.1.5* Cannot log in and need to use desktop version to log in. It’s so inconvenient!!! ### 1/5 — User unfriendly *2023-06-30, version 2.0.16* Whenever there’s an update, you are forced to download an update without a choice to use the old version for now and update later. Many other banks will give you this choice. Also, they don’t accept an overseas phone number. ### 1/5 — Poor app *2023-06-22, version 2.0.13* Never can be opened when you want to open. It definitely needs improvement or otherwise go back to ancient times to call card center! ## Most critical reviews (10 lowest-rated) ### 1/5 — Is it necessary to require an update every time I log in? *2025-12-07, version 2.19.0* See above ### 1/5 — Terrible user experience *2025-10-07, version 2.18.0* Forget login and not able to get login details even provided HKID and all requested information…the worst login experience ever ### 1/5 — Idixxx *2025-09-22, version 2.17.2* Low efficiency ### 1/5 — The app is trash *2025-08-16, version 2.16.2* New member registration but prompt existing data not found. Fine ### 1/5 — Camera cannot focus *2025-07-06, version 2.16.1* Only the main camera is used when I am trying to tick photo of my ID card. However it’s too close the main camera cannot focus on my ID card. Please improve the apps so that the IPhone Users can apply credit card in app. ### 1/5 — It's becoming frustrating *2025-06-15, version 2.16.0* Seriously stop forcing us to update the app so frequently ### 1/5 — Not user friendly *2025-04-16, version 2.15.1* Reset password twice and pretty sure that I texted the correct password after reset - but still cannot login then locked my app account - so I needa spend extra time to solve the issue in their store. Very bad rating .. extremely not user friendly - not recommended ### 1/5 — Worst cred card company *2025-04-15, version 2.15.1* Horrible app, poor customer service when handling fradulent transaction case ### 1/5 — Cannot login *2025-02-16, version 2.14.9* Cannot login and long loading at logo ### 1/5 — too many update request of app *2024-12-29, version 2.14.8* This app requires updating almost every month. Hope it have some more backward compatibility. ## Most praised reviews (10 highest-rated) ### 5/5 — รหัสใส่รหัสอะไรบ้างคะตอนเข้าแอปข้างหน้าสุด *2024-06-29, version 2.11.0* รหัส ### 5/5 — I didn’t expect that good *2024-06-04, version 2.8.0* First time to give a five star to a bank app. Very smooth and able to change address through the app. Not bug occurred so far and easy-to-understand UI. Other bank should learn from this app. ### 5/5 — Hello👋🏻, I am Rachel *2023-04-20, version 2.0.11* After I got my re-new Name Aeon Credit Card at Hong Hong Aeon Credit Card center, the staffs gave me my re-new Name Credit Card already, but I could even input my ID 😅. I wonder what else can I do to check my old record. I need to check one credit card record, $625, when I settled, need my new aeon statement SOS SOS SOS Missions are waiting to be done ### 5/5 — improving app *2018-07-31, version 1.0.3* The functions keep improving, becoming to be more user-friendly! ### 5/5 — Much better than old version *2018-01-24, version 1.0.0* It’s a such big leap for this app, experienced no bugs so far, and the interface is user friendly and easy to use. Good move Aeon HK! ### 4/5 — Problem in downloading the e statement *2019-02-19, version 1.0.8* How to download the e-statement? I can only view it but cannot download it ### 3/5 — Cannot open the App *2023-03-28, version 2.0.7* Can not open the app. ### 3/5 — Can't download the statement *2019-04-22, version 1.0.8* can only read the statement, but can't download the statement, please improve it! ### 2/5 — Unable to load the App *2024-12-08, version 2.14.7* Cannot login the Apps. The Apps stuck at the logo page ### 2/5 — The real intention *2024-11-10, version 2.14.5* The whole idea of the app is to show you credit card statement and upsell as much as possible. However, that you cannot keep logging on default the purpose. You miss payment deadline when you cannot logon! Of course, Aeon earns interest from you in that case. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*