# AEON Mobile — user reviews > 53 indexed App Store user reviews of AEON Mobile by AEON Stores HK, rated 2.67/5 from 3 ratings. - Source: https://appshunter.io/ios/app/aeon-mobile/id1244664315/reviews - App overview in markdown: https://appshunter.io/ios/app/aeon-mobile/id1244664315.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1 ## Newest reviews (13 of 53) ### 1/5 — Credit card info not being remembered *2023-04-07, version 3.0.70* New version was improved a lot but credit card info is not being remembered even it's clicked. Caused a lot of trouble for input every time I do grocery ### 1/5 — Bad barcode reader *2023-02-18, version 3.0.50* Wait whatever you need, scan barcodes, change quantity….. Wait long to scan barcodes but always fail. ### 1/5 — Unfriendly app of the year *2022-12-18, version 3.0.20* Keep logging out every timw ### 1/5 — unable log-in on my second device *2022-11-30, version 3.0.11* After update the app, I’m unable to log in on my second device, now one account only allow one device, please fix it immediately ### 1/5 — 更新的作用是無法使用 *2022-10-08, version 2.0.27* 更新完一直閃退，完全進不了！超瞎 ### 1/5 — 成日自動logout *2021-11-08, version 2.0.10* 好麻煩! 成日自動logout ### 1/5 — Don’t update this APP *2021-07-23, version 2.0.05* If you update, This apps help you cleanup account no. and password. Who can reminded account no. and password? ### 1/5 — Don’t use!!! Super slow loading *2020-07-01, version 1.0.55* 咁大間公司都做到咁差 ### 1/5 — Worst app *2020-06-27, version 1.0.55* Programmer haven’t test their app before release update ? ### 1/5 — POS pay still does not work on iPhone 8 *2020-02-26, version 1.0.47* It only works on iPhone 6, iPhone 11 or iPad but does not iPhone 8 ### 2/5 — Always Can’t keep on logon the member account. *2019-11-13, version 1.0.45* Always Can’t remember account no. and password to keep on logon mode!! So inconvenient during shopping inside the supermarket !! 😡😡😡😡🤬 ### 1/5 — Updated version is worse than the previous *2019-10-12, version 1.0.42* 新Version 的快付通過咗20件用in store payment 比唔到錢，一定要用Visa或者Master Card，但係用銀聯又比唔到錢，仲衰過之前。 麻煩開發者修復「快付通」可於任何件數下亦能在 in store payment, 以及新增銀聯付款。 ### 1/5 — Update *2019-10-09, version 1.0.40* I was compulsory to update this app when I click it for shopping in Aeon supermarket this afternoon. After updated, it worked very slowly couldn’t put anything inside basket.... ## Most critical reviews (10 lowest-rated) ### 1/5 — Store list not up to date *2026-02-04, version 3.2.10* Apps does not incl Mono Mono store for shopping / shipping. Cannot gain points when shopping at Mono Mono ### 1/5 — Scam *2025-10-07, version 3.2.10* Scam ### 1/5 — 付款功能 *2025-07-09, version 3.2.10* 付款功能唔識自動彈佢支付寶Apps 浪費時間，或者請提供可以多個選擇用如PayMe ### 1/5 — Search function is useless *2024-09-16, version 3.2.00* Te search function is useless. Tried simplifies, traditional Mandarin and English to search for “egg” but the return result is grape and instant noodles… ### 1/5 — 垃圾 *2024-09-16, version 3.2.00* 垃圾 app, 只是開個會員號碼出來都唔得，都開唔到手，乜 9 定位失敗。炒了班廢物 it 啦 ### 1/5 — Unable to register *2024-09-15, version 3.2.00* Useless app, cannot register ### 1/5 — Cant register as member in the app *2024-09-10, version 3.2.00* Cant register as member in the app ### 1/5 — Does not support multiple device login *2023-11-21, version 3.1.40* One account can only logged into 1 device only. You will be logged out if you logged into another device (e.g. iPad, second phone) ### 1/5 — 冇得買生可樂 *2023-08-28, version 3.1.11* 點解冇生可樂賣 ### 1/5 — Not stop said update *2023-05-29, version 3.0.90* When open the App not stop informed updates. ## Most praised reviews (10 highest-rated) ### 5/5 — 垃圾app 次次開app 都要重新登入 *2025-12-06, version 3.2.10* 個faceid 次次開app 次次都要登記 ### 4/5 — Ineffective Registration *2018-05-03, version 1.0.14* Trying out this app as an alternative to carrying the exisiting member card in my wallet, and it turns out to be a bitter experience! Menu layout is self explanatory which has easily directed me to the registration page for exisiting members. However, this is the beginning of the frustration. Form indicates date of birth is optional. However, when I try to submit without it, the app prompts me to input the date of birth for “Security Reasons”. So how is that optional? Or is this some kind of oxymoronic joke? Fine, but after I inputted the date of birth, system tells me that my information does not match the system. Either I remembered my date of birth incorrectly or something is wrong with the system. I think the latter is more feasible. Giving the benefit of the doubt, I restarted the app and give it a second chance. Same outcome. UPDATE: After contacting the support team of AEON Member, turned out that the person who entered my initial registration has made a typo on my name, hence the system wasn’t able to make the reference. Support team has then resolved my issue and I am able to use the app as designed. A+ for the support team. A for the app. But D- for the person who entered my information to the database. Now I have one less card in my wallet! ### 4/5 — Please incorp the barcode of membership card *2017-10-25, version 1.0.5* Should allow the app to work like ordinary member cards ### 4/5 — DOB was not optional. *2017-09-29, version 1.0.4* DOB was required for account association. They sould have mentioned it on the form. Thanks to support’s quick response, problem was resolved right away. ### 3/5 — Not user friendly *2020-08-22, version 1.0.60* Good function to have DIY payment for supermarket but ask too many question before landing page. The APP always logout automatically and need time to login again when using it. ### 3/5 — Couldn’t proceed after payment *2020-03-22, version 1.0.48* After paying by AEON credit card, after printing receipt at the print receipt screen, the done button does not respond, have to use menu to get back to main screen but the POS express items remained in the list, the payment is successful, but the app didn’t properly cleanup. ### 3/5 — worse after upgrade *2019-10-20, version 1.0.45* requires to turn on location after upgrade, not flexible enough. Can’t check the purchase history and the award points. ### 2/5 — 經常出現明明已經開了定位和有網絡連接，也顯示「GPS未能尋找為止」，未能使用快付通的問題 *2025-09-17, version 3.2.10* 請修復此錯誤！ ### 2/5 — 抽獎結果在哪看？ *2023-12-03, version 3.1.40* 介面設計得有點亂，太多制要按 ### 2/5 — Why do you need access to Clipboard? *2023-06-10, version 3.1.00* 點解一入app 就要request clipboard? 好有可疑wor? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*