# AEP Texas — Report outage & check status

> Mobile utility app for reporting outages and managing AEP Texas accounts. (iPhone/iPad app by American Electric Power.)

- Source: https://appshunter.io/ios/app/aep-texas/id1263464775 (this page in markdown: same URL + `.md`)
- Developer: [American Electric Power](https://appshunter.io/developer/655650238)
- Category: Utilities, Productivity
- Price: Free
- Rating: 3.40/5 from 11 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 34 MB
- Languages: American English
- Released: 2017-12-13
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aep-texas/id1263464775/reviews.md

## What is AEP Texas?

Welcome to a better way to manage your account with our mobile app. You can report an outage, check outage status, manage your accounts and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- Switch between multiple accounts

*Logging into the AEP Texas app requires an active account that is registered online at AEPTexas.com

## Key features

- Report power outages
- Check outage status
- Track restoration progress
- View outage maps
- Manage multiple accounts
- Streamlined login

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/aep-texas/id1263464775/reviews.md

### 2/5 — AEP Fails

*2022-12-22*

We should not have to log into the app to get outage updates. Get w the times AEP 🤷🏼

### 1/5 — Worthless

*2020-05-17*

No acct no works, no meter no works, no phone number works, exactly what does the app actually do, nothing!

### 1/5 — A fee to report an outage? Get out

*2018-11-06*

Read the title. What kind of electricity company presents you with fees for reporting an outage? Despicable. 👎🏼

### 5/5 — Convenient

*2018-01-06*

Thank you, AEP!  Love having the app over having to use the website. Convenience at my fingertips!

## Frequently asked questions about AEP Texas

### How do I report a power outage with AEP Texas?

You can easily report a power outage directly through the AEP Texas app by navigating to the 'Outage Information' section and selecting 'Report a power outage'. The app is designed for quick and straightforward reporting.

### Can I check the status of an outage with AEP Texas?

Yes, the AEP Texas app allows you to check the current status of reported outages and monitor restoration progress. You can also access outage maps for your area within the app.

### Does AEP Texas have ads?

No, the AEP Texas app does not contain advertisements. It provides a clean and focused experience for managing your utility services and reporting issues.

### How do I manage multiple accounts in AEP Texas?

The AEP Texas app supports managing multiple accounts. You can switch between different registered accounts within the app, making it convenient for users with more than one service address.

### What is the 'Remember me' feature in AEP Texas?

The 'Remember me' feature in the AEP Texas app allows you to skip the login process on subsequent uses, making it quicker to access your account information and report outages. This feature enhances user convenience.

### Is AEP Texas available on all devices?

The AEP Texas app is currently supported on iPhones and iPods. Users with these devices can download and utilize the app for managing their AEP Texas services.

### How often is AEP Texas updated?

The AEP Texas app was last updated on April 27, 2026, with version 1.19.15. While this indicates a recent update, the frequency of future updates can vary based on development needs and user feedback.

### What is the user rating for AEP Texas?

AEP Texas has a user rating of 3.4 stars based on 11 ratings. This suggests a mixed reception from users, with potential areas for improvement in user experience or functionality.

## Version history (last 5 releases)

### 1.19.18 — 2026-08-25

We've made improvements to the payment experience to provide clearer guidance when adding bank accounts and submitting payments.

### 1.19.17 — 2026-06-18

Enhancements to outage reporting and expanded access to request outage verification letters.

### 1.19.16 — 2026-05-21

Updated messaging to clarify the difference between updating saved payment methods for one-time payments and recurring (autopay) payments.

### 1.19.15 — 2026-04-27

This release includes bug fixes and performance enhancements.

### 1.19.14 — 2026-04-02

Users can now navigate between multiple bills without needing to refresh or restart their session.

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## More apps by American Electric Power

- [AEP Ohio](https://appshunter.io/ios/app/aep-ohio/id1262399061)
- [Appalachian Power](https://appshunter.io/ios/app/appalachian-power/id1263463780)
- [Indiana Michigan Power](https://appshunter.io/ios/app/indiana-michigan-power/id1263465059)
- [Kentucky Power](https://appshunter.io/ios/app/kentucky-power/id1263465501)
- [SWEPCO](https://appshunter.io/ios/app/swepco/id1263569347)

All apps by American Electric Power: https://appshunter.io/developer/655650238

## Related topics

[aep texas](https://appshunter.io/ios/topics/aep-texas) · [aep swepco](https://appshunter.io/ios/topics/aep-swepco)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*