# AeroGarden — user reviews

> 129 indexed App Store user reviews of AeroGarden by Scotts Miracle-Gro, rated 4.10/5 from 641 ratings.

- Source: https://appshunter.io/ios/app/aerogarden/id6476990489/reviews
- App overview in markdown: https://appshunter.io/ios/app/aerogarden/id6476990489.md
- Rating breakdown: 5★ 441 · 4★ 48 · 3★ 19 · 2★ 23 · 1★ 110

## What do users think of AeroGarden?

Overall sentiment: negative

**Pros**

- 👍 Elegant and easy to use
- 🚀 Huge improvement over previous version
- 📱 Supports portrait mode
- 🌱 Helpful for indoor planting

**Cons**

- 🐛 Connectivity issues with server
- 🔒 Requires login for basic functionality
- 🔍 Unable to add existing gardens
- 🔧 Bugs after app update
- 🚫 Missing key features from old app

**Commonly reported bugs**

- Unable to connect to gardens
- Light controls not working as expected
- App crashing or freezing
- Login/account issues

**Most requested features**

- Ability to control light intensity and duration
- Push notifications for garden maintenance
- Retain login session for longer periods
- Support for older devices and tablets

## Newest reviews (20 of 129)

### 2/5 — Stopped working!

*2026-07-04, version 2.1.2*

My garden stopped connecting to WiFi. I didn’t change anything. I have restarted my wife but still not connecting. So this app is useless now.

### 2/5 — Worked great until discontinued support

*2026-06-09, version 2.1.1*

I would give this 1 out of 5 stars but it actually DOES still sort of work. I have to relog every time I open the app (which is almost daily to turn off the lighting at various times during the day). The app is basically limping along while the parent company just rolls on by. I assume the software development was outsourced and the parent company (MiracleGrow), couldn’t be bothered to keep going with it. I get that, but I’d rather the server-side management and login be open sourced so I can install it on my local network or similar via Docker or something like that. It’s super frustrating that something as simple as login info isn’t stored and authenticated every 6-12 mos.

### 3/5 — App broke. Again

*2026-06-05, version 2.1.1*

v2.1.1 on an iPad. Its a new month and the app will not let me log in. I can log into the website with my credentials but get error messages in the app. One time email code doesn’t work either. I get the email but i can’t log into the app. Deleted and reinstalled the app and it still doesn’t work. Super frustrating and the support on the site is AI. 4 days later… Edit to add: the devs have resolved the login issue and the app is now working. The lights can once again be controlled via app. I hope we do not have the same issue in the next month or two, or with the next release.

### 3/5 — App not working

*2026-06-02, version 2.1.1*

I have not been able to log into my account to reset my to light to automatically turn on and off, since losing power last week.  I try resetting password and that didn’t work. What’s wrong?

### 1/5 — App won’t work

*2026-06-01, version 2.1.1*

Purchased a grow light and saw it can be connected to the app for more features. Wouldn’t let me create an account, then it wouldn’t let me verify my email address. I can login on the website fine but the app will not work.

### 1/5 — App Does Not Work

*2026-06-01, version 2.1.1*

I set up the account with no problem. I set the light hours to begin at 7:30am and end at 10:30pm. This change did take place because the lights went out at 10:30pm. But in the morning, they came on at 6, waking me up. I tried to go into the app to change the time, and it wanted me to log in again, but could never get to the page to input login info-just kept trying to load. I uninstalled the app and redownloaded it and while I got a little farther, I still can’t fully log in to access my settings. I just keep getting the spinning circle, trying to load. I use google to authenticate and i actually did get a security message from them to I am logged in - just cannot use the app at all. As I look at the other reviews, I can see this is not an isolated issue—the company simply does not care. I went to adjust the times manually and the screen says it’s set to come on at 7:30! Yet here we are.

### 1/5 — App Connection Fails

*2026-05-27, version 2.1.1*

App does not update device settings when trying to set time and color hue of light. It barely turns it on or off from the app. My light is basically no longer customizable.

### 1/5 — DOES NOT WORK

*2026-05-09, version 2.1.1*

This is a total joke and a waste of your money

### 4/5 — App stopped working

*2026-04-24, version 2.1.1*

Was good until it stopped working. My password was no longer accepted and could not create a new account. Update: app is working again. Thank you to developers for listening.

### 1/5 — App stopped working

*2026-04-20, version 2.1.1*

Just realized I was no longer receiving notifications for our farm xl.  Attempting to login  to no avail.  Please help!

### 1/5 — Unable to login

*2026-04-17, version 2.1.1*

Can’t login. Tried Apple, Google, and AeroGarden account. I will be returning this grow light since the app functionality is broken.

### 2/5 — can no longer log in

*2026-04-17, version 2.1.1*

having the same issue as others. very frustrating after Aerogarden ran it fine on their own for years

### 1/5 — app sux.

*2026-04-16, version 2.1.1*

Be prepared to manually manage your garden.

### 1/5 — Can’t sign in (again)

*2026-04-16, version 2.1.1*

Had this issue in December, now it’s back. Was signed out and now I cannot sign in again, making me unable to adjust my 6 lights.

### 2/5 — New Customer - So far very bad experience

*2026-04-16, version 2.1.1*

First I was gifted the AeroGarden Tabletop Grow Light. It arrived and did not work at all. 

I reached out to customer service and they informed me that my model had been discontinued so they would replace it with the Trio Grow Light instead. They are very different lights but I said ok. 

Provided all the necessary information on January 20th which included what option I wanted and my address. I didn’t hear back but figured I’d get some sort of notification that it was shipping.

2 months later it hit me that I hadn’t heard anything or received anything. 

I replied to the exact same email chain asking what the deal was. Customer Service replies the next day and said “We are sorry to hear that you missed our email on January 20th.” and that they needed to know what option and my address. 

I was baffled considering the email I replied all on was the email where I told them the option and address. Meaning they opted to blame me for not replying when I did in fact do as requested.

I tell them the information they want again and they finally confirm and ship the trio light. 

It arrived, I set it up, and now the app doesn’t work, you can’t login. It’s been known too. The fact that it’s an issue that has been going on this long without correction is quality problem. 

Having smart devices that heavily rely on an app should not never go weeks of time where the app doesn’t work. 

Yes you can manually turn it on, but all the intended features that you want access to are in a non-functional app. 

I’ve always wanted AeroGarden and this has completely made me rethink getting anything else from the brand. 

There has been no communication as to when the app will work again. This review is 2 stars because the lights work, but the quality or service, and lack of the functioning app pretty much have ruined it.

### 1/5 — Frustrated!!!

*2026-04-15, version 2.1.1*

My app has me locked out. I have had my aero garden several years now I can’t use the app. How do I fix this?

### 4/5 — App stopped working

*2026-04-15, version 2.1.1*

App stopped working for me. Gives me an invalid password error message. After resetting my password it still won’t open the app and again gives the invalid password error message

### 1/5 — Does not work

*2026-04-14, version 2.1.1*

Sign in is always broken

### 1/5 — Frustrated

*2026-04-14, version 2.1.1*

I can’t log into the app at all.

### 1/5 — Class action suit?

*2026-04-14, version 2.1.1*

AeroGarden promised working app for their products and I cannot even login? I think we should file a class action.

## Most critical reviews (10 lowest-rated)

### 1/5 — Excessive cloudflare blocking - Can’t login

*2026-08-21, version 2.1.2*

Can’t login because their cloudflare setup blocks nearly everything. I tried a vpn - no luck. Use my cell network, my home WiFi (Reykjavík, Iceland), my university network, access from Google Cloud, VPN to a server in NJ: nope. 
Test the api from a VPN to my development server in Arizona: works. What?!
Why are you blocking nearly every network with a messed up cloudflare implementation? Either remove the overly strict cloudflare protection or fix the implementation but don’t leave it on and broken. Also, don’t block network access by country - we took our aerogarden to Iceland. Believe it or not you may have customers in unexpected places.
This is just super annoying.

### 1/5 — New Customer - So far very bad experience

*2026-06-05, version 2.1.1*

Update 6/4/26: eventually after my original review the app started functioning. Not to worry though I’m back because this is by far the worst smart light product on the market. No in between or questions about it. This product is garbage.

Now the app works but, it actually doesn’t. Set a light schedule… nope it doesn’t follow it. Try to turn the light on or off in the app…. nope. Not happening. 

As someone that is not new to smart devices I thought ok, software error. I will reset the device fully. Set it up again. 

Same results. 

Read my original review, and do yourself a favor stay far away from these products. I hate saying that because I like their designs but this is the worst smart device in my house by far, and my house is smart from top to bottom. 

They shouldn’t legally be allowed to sell this as a smart device. Even Alexa skill can’t sync with it, even though it says it can.



Original review:
First I was gifted the AeroGarden Tabletop Grow Light. It arrived and did I not work at all. 

I reached out to customer service and they informed me that my model had been discontinued so they would replace it with the Trio Grow Light instead. They are very different lights but I said ok. 

Provided all the necessary information on January 20th which included what option I wanted and my address. I didn’t hear back but figured I’d get some sort of notification that it was shipping.

2 months later it hit me that I hadn’t heard anything or received anything. 

I replied to the exact same email chain asking what the deal was. Customer Service replies the next day and said “We are sorry to hear that you missed our email on January 20th.” and that they needed to know what option and my address. 

I was baffled considering the email I replied all on was the email where I told them the option and address. Meaning they opted to blame me for not replying when I did in fact do as requested.

I tell them the information they want again and they finally confirm and ship the trio light. 

It arrived, I set it up, and now the app doesn’t work, you can’t login. It’s been known too. The fact that it’s an issue that has been going on this long without correction is quality problem. 

Having smart devices that heavily rely on an app should not never go weeks of time where the app doesn’t work. 

Yes you can manually turn it on, but all the intended features that you want access to are in a non-functional app. 

I’ve always wanted AeroGarden and this has completely made me rethink getting anything else from the brand. 

There has been no communication as to when the app will work again. This review is 2 stars because the lights work, but the quality or service, and lack of the functioning app pretty much have ruined it.

### 1/5 — App login broken

*2026-06-04, version 2.1.1*

The app will not allow users to log in, please fix the app

### 1/5 — Can’t sign in

*2026-06-03, version 2.1.1*

Started using the app a week ago and it just skipped the login page. Set up my two gardens no problem. Now it asks me to sign in but I cannot create an account nor login with Apple or Google. It just sends me right back to the same screen every single time. Horrible!

### 1/5 — Can’t login again

*2026-06-02, version 2.1.1*

Yet again the app login is broken and I can’t control my lights.  Seems like this happens every couple of months.

### 1/5 — Awful App that won’t login

*2026-06-02, version 2.1.1*

This app has always been a little clunky. However, recently I’ve been unable to login to my account or create a new account at all. Even after resetting my password, it still won’t recognize my account. This has been an issue in the past and multiple people have reported about it. I guess it was never fully fixed. Unfortunately, that means all of the features of my grow light are inaccessible to me. For a technology that is supposed to be so advanced and “smart”, whoever designed this app was pretty stupid.

### 1/5 — App doesn’t work

*2026-06-02, version 2.1.1*

Ever since AeroGarden was bought, the new account I had to make never works. Password doesn’t work, okay reset the password, now that new password doesn’t work, okay they can email you a one time code, well that doesn’t work either. All this just to get some stupid lights to work

### 1/5 — App login stopped working

*2026-06-01, version 2.1.1*

I’ve had it for less than a week and it won’t let me log in. Keeps saying password is wrong even though it had me change it, then when I do passcode it says error so I can’t get into it whatsoever to resync my light.

### 1/5 — Unable to login

*2026-06-01, version 2.1.1*

Not able to login no matter what I try. I’ve tried Gmail, creating a new account, my email address, etc. I have everything updated and it’s still not working. So now I’m not able to use my grow lights.

### 1/5 — AeroGarden

*2026-06-01, version 2.1.1*

It did not let me sign in when I tried to figure out this problem, please

## Most praised reviews (10 highest-rated)

### 5/5 — Love it!

*2025-12-17*

I’ve had my XL for about a year.  I have grown larger plants such as peppers and tomatoes and decorative plants like pink petunias and I have grown salad vegetables and cilantro. . I haven’t had a lot of luck with cucumbers but I have gotten a couple. 
It’s easy to clean and maintain.  There isn’t a flooding risk like with tier style hydroponic gardens.  It’s simpler for beginners than tier gardens or the Gardyn, which is expensive and has great support but serious design flaws and is a monster to clean.  I have been through several hydroponic gardens and this one is a keeper.

**Developer response:** Thank you for your detailed feedback! It's great to hear about your successful plant varieties and experience with maintenance. We appreciate your insights on other hydroponic options as well.

### 5/5 — Better App & Welcome Back!

*2025-03-23*

I was so bummed when Scotts announced AeroGarden’s closure last year. I’ve had my 9-pod countertop garden for a couple years now, and I absolutely love it! It always ensures that I have fresh herbs for cooking, which makes such a positive difference. I will say, though, the old app was a bit dodgy to use, especially since it only worked in landscape view. Still, I loved the product, so I didn’t go out of my way to leave a bad review for the app. Anyway, after accepting that I would have to self-support the remaining life and use of my garden, I was pleasantly surprised when I saw that AeroGarden had decided to relaunch with continued product support and a new app! Welcome back, all! Let’s groooooooooow! :)

**Developer response:** We're thrilled to hear you're enjoying your AeroGarden and that you're happy with the new app! Thank you for your continued support, happy growing! 🌱🌿

### 5/5 — Great

*2025-01-07, version 2.0.7*

Just started indoor planting and this is the coolest thing. The app is very helpful and I love my light

### 5/5 — I’ve literally only had this for five minutes

*2025-01-04, version 2.0.7*

I literally only had this for five minutes and I’m already loving it. It’s the best I love your AeroGarden’s. And I love your app. I’m sorry that some people don’t like your app by. Just love yours.

### 5/5 — Cyber Witch

*2024-11-04, version 2.0.7*

- Spectroue (Don Capalchi)

### 5/5 — This is such a great product. I hate to see it go.

*2024-10-17, version 2.0.7*

please don’t close stay open. We love you.

### 5/5 — Great update! Portrait mode!

*2024-08-19, version 2.0.4*

Nice job on the new app, it’s much easier to use than the old app and portrait mode is a much welcomed change! App works great! Thanks! 👍👍

### 5/5 — can’t change first review

*2024-07-03, version 2.0.1*

so i added a new one. 

works as intended.

### 5/5 — Solid Improvement

*2024-06-27*

Installed on launch day and had a few issues but support was able to resolve and now I have all my gardens setup. Love the new design!

### 5/5 — Thanks, aeroGarden for the massive update!

*2024-06-27*

Really love the ability to manage my farm XL’s on my phone in portrait finally! Great job folks.

All the functions seem to work. I haven’t had any problems yet after a couple of days.

I noticed on the App Store that this particular version of the AeroGarden works only on the iPhone. My question is, can we use the old version of the app on our iPads and enjoy that landscape experience with our AeroGardens! 😊

**Developer response:** This version will also work on your iPad!  The old version will not remain once all users have upgraded to the new one.  Full iPad support is a feature we will review internally for a possible future release.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
