# Aesthetic Record EMR — EMR & Practice Management App

> HIPAA-compliant EMR and practice management for aesthetic medical clinics. (iPhone/iPad app by Aesthetic Record LLC.)

- Source: https://appshunter.io/ios/app/aesthetic-record-emr/id1228049519 (this page in markdown: same URL + `.md`)
- Developer: [Aesthetic Record LLC](https://appshunter.io/developer/1258096310)
- Category: Medical, Business
- Price: Free
- Rating: 4.30/5 from 4,905 App Store ratings · 141 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.7 · 340 MB
- Languages: American English
- Released: 2017-05-05
- Data updated: 2026-08-26
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/aesthetic-record-emr/id1228049519/reviews.md

## What is Aesthetic Record EMR?

Aesthetic Record is a HIPAA-compliant Electronic Medical Records (EMR) system and complete Practice Management solution created for Medical Spas, Dermatology, Plastic Surgery and Wellness Clinics. We integrate full charting capabilities with HIPAA-compliant, fully integrated Telehealth, high-quality before and after photos and videos, complete point-of-sale transacting, full online booking, inventory & supply chain management, patient loyalty administration, 3rd-Party CRM integration and end-to-end key performance indicator (KPI) reporting.

## Key features

- HIPAA-compliant EMR
- Practice Management
- Telehealth integration
- Before & After photo/video
- Point-of-Sale
- Online booking
- Inventory management

## What do users think of Aesthetic Record EMR?

Overall sentiment: negative

**Pros**

- 👍 User-friendly app
- 🚀 Efficient charting and inventory management
- 💡 Integrated before/after photos
- 🔒 Secure platform

**Cons**

- 🐛 Constant glitches and crashes
- ⏱️ Slow performance and frequent freezes
- 🕰️ Disruptive mid-day updates
- 🤖 Poor customer support and lack of phone support
- 🔒 Restrictive login policies (e.g. single device login)

**Commonly reported bugs**

- Disappearing patient data and consents
- Inventory tracking issues
- Inconsistent app behavior across devices
- Login and authentication problems

**Most requested features**

- Improved scheduling and rescheduling functionality
- Enhanced photo and drawing tools for charting
- Ability to view full provider schedules
- Streamlined online booking process
- Customizable consent forms and paperwork

## Recent user reviews (10 of 141)

All indexed reviews: https://appshunter.io/ios/app/aesthetic-record-emr/id1228049519/reviews.md

### 1/5 — Constant work in progress

*2026-08-05, version 8.49.3*

I’ve been using AR for four years. It’s gone from straight up terrible to somewhat manageable but only because they introduced LeadAR for managing patient calls and tracking leads. AR is so lacking in features it’s barely passable as an EMR. 

The biggest issues are the patient documenting, bloated and disjointed layout, slow interface, and the patient portal. Patients cannot easily login to the portal. If they miss their initial welcome email when they make their first appointment (which is highly likely) the system will never let them in unless an admin resends this invite email and the patient opens it, clicks the links to verify their phone and email, and confirms their personal details. There’s no self-service button for the patients to do this on their own. It’s the dumbest thing. What software doesn’t allow users to reset their own login? 

Their customer service is absolute garbage. Nobody can answer a damn question and they will treat you like you’re the idiot, even though they don’t bother testing their own shoddy product or attempting to understand where any of the common problems are. They’re more preoccupied with their cute conferences and podcasts. .

### 2/5 — You get what you pay for

*2026-07-29, version 8.49.3*

It is very inexpensive! Customer service is frustrating and slow. The updates are frequent and can slow down progress with charting to a turtles pace. When you speak with customer service, they blame it on your device, your cache anything but their app. It can take way too long to actually get support while you have a patient in your office and you’re getting increasingly frustrated and need immediate assistance. If it weren’t so difficult to port over to a new EMR, I would’ve done it years ago.

### 5/5 — AR

*2026-06-09*

There’s so many updates and it only seems to slow the practice down. The new consents are redundant and makes no sense. We need to be able to put credit card fees to clients and we’ve ask multiple times for this feature. There needs to be more options for before and after pictures. After the latest update the ability to pull up pictures while in the visit note isn’t an option. This is not well thought out or user friendly.

### 1/5 — Latest update

*2026-05-26, version 8.48.12*

Super slow now

### 2/5 — Second authentication

*2025-12-13, version 8.47.8*

When we are in the workplace, we cannot look for our phones for a code to get into our records. In fact, most workspaces would like for us to not be on our phones. They are locked and put away during work hours. To check people in and check people out or even take payment. Having the second authentication makes Aesthetic Record very difficult to use in the workspace it is a very slow and hard process just to get Aesthetic Record to work properly or even sign in. 
Has not been our favorite!

### 1/5 — Needs major updates

*2025-11-19, version 8.47.6*

App. isn’t great. It needs updates to the UI, search experience, navigation, different views, and reporting. 

App. is all around not great. There are features that haven’t been invested in that should be. It also is constantly crashing.

### 1/5 — 2fa

*2025-10-31, version 8.47.4*

They made two-factor authentication mandatory, and it made the program very inconvenient and difficult to use because of all the extra codes.

### 4/5 — Improve Provider Schedule Calendar View

*2025-09-29*

When building out the schedule for the month, the only view is the individual provider schedule. There is no way to see when all providers are scheduled to work in the calendar month. 

It would be beneficial to have a full view of who is in the schedule and sort out providers by Color to see who’s working what days. This would be for the provider scheduling view only. Most providers don’t have a basic 9-5 and many have alternating schedules that can’t be duplicated so this would make it easier to see the schedule ahead and to know where there is a need for a provider to work

### 4/5 — Online booking needs improvement

*2025-09-20, version 8.46.8*

Need to update online booking. Patient has trouble clicking service on online booking they then have to click service again at the bottom to allow processing to next screen. Many calls where patients are getting stuck. Asked company to fix it several times. It’s an easy update.

### 2/5 — Annoying

*2025-09-16, version 8.46.8*

This app is extremely inconvenient because it doesn’t allow you to be logged in on more than one device at a time. While at home I use my phone to book clients and at the office I use my computer. The app kicks me out every time from one. It’s very annoying. Also the constant updates are obnoxious too because they don’t seem to make anything easier.

## Frequently asked questions about Aesthetic Record EMR

### What is Aesthetic Record EMR?

Aesthetic Record EMR is a HIPAA-compliant Electronic Medical Records system and practice management solution designed specifically for aesthetic medical practices. It helps manage patient charting, appointments, billing, inventory, and more.

### What are the key features of Aesthetic Record EMR?

Key features include full charting capabilities, HIPAA-compliant telehealth, high-quality before and after photo/video documentation, point-of-sale transacting, online booking, inventory management, patient loyalty programs, and KPI reporting.

### Is Aesthetic Record EMR free to use?

The provided information indicates the app does not have in-app purchases or ads, suggesting a freemium or subscription model. Further details on pricing would be needed to confirm the exact monetization.

### What types of medical practices is this app designed for?

This application is tailored for Medical Spas, Dermatology clinics, Plastic Surgery practices, and Wellness Clinics, offering specialized tools for their unique operational needs.

### Can I manage patient appointments and payments with this app?

Yes, the app includes full online booking capabilities for patient appointments and complete point-of-sale transacting for managing payments and other transactions.

## Version history (last 5 releases)

### 8.49.6 — 2026-08-25

Improvements and fixes

### 8.49.5 — 2026-08-12

Improvements and fixes

### 8.49.4 — 2026-08-10

This update brings a range of improvements and bug fixes to make your experience smoother and more reliable. We've enhanced overall performance and polished existing features to help you get things done with ease. Thank you for using our app!

### 8.49.3 — 2026-07-20

Improvements and fixes

### 8.49.2 — 2026-06-08

This update introduces a new cash payment option for pay-in-full memberships, along with important fixes and performance improvements. We've enhanced stability and performance to give you a smoother, more reliable experience. Thank you for using our app!

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## More apps by Aesthetic Record LLC

- [Aesthetic Next 7.0](https://appshunter.io/ios/app/aesthetic-next-70/id1583292405)
- [My LeadAR](https://appshunter.io/ios/app/my-leadar/id6474759535)
- [Aesthetic Record Community](https://appshunter.io/ios/app/aesthetic-record-community/id6747395071)

All apps by Aesthetic Record LLC: https://appshunter.io/developer/1258096310

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*