# AF App — user reviews

> 456 indexed App Store user reviews of AF App by Anytime Fitness, LLC, rated 4.80/5 from 14,586 ratings.

- Source: https://appshunter.io/ios/app/af-app/id1598355340/reviews
- App overview in markdown: https://appshunter.io/ios/app/af-app/id1598355340.md
- Rating breakdown: 5★ 12,192 · 4★ 1,807 · 3★ 326 · 2★ 75 · 1★ 186

## What do users think of AF App?

Overall sentiment: neutral

**Pros**

- 👍 Great gym
- 🚀 Helpful workout plans
- 🚀 Useful for tracking gym visits
- 👍 Friendly and clean gym
- 👍 Good customer service

**Cons**

- 🐛 Laggy and buggy app
- 🚫 Can't book classes through app
- 🚫 Workout time defaults to 30 mins
- 🚫 Can't customize workouts
- 🐛 Gym visits not updating properly
- 🔒 Keeps logging out users
- 🐛 Busy meter not working
- 🚫 Limited access pass functionality
- 🚫 Can't see busy status of other gyms
- 🚫 Too much personal info required

**Commonly reported bugs**

- Workout time resets when app loses focus
- Weights/reps not saved between workouts
- Workout progress not tracking properly
- Login issues and constant re-authentication
- Busy meter not working as expected

**Most requested features**

- Add ability to customize workouts
- Retain previous workout data and weights
- Add timer audio/voice features
- Integrate with fitness apps like MyFitnessPal
- Add option to exclude certain exercises
- Allow transferring workouts from old app
- Show busy status for all gym locations

## Newest reviews (12 of 456)

### 3/5 — Glitchy

*2026-08-11, version 4.5.0*

Often glitches out or freezes up; sometimes can't find planned workouts or doesn't save completed ones. Randomly very laggy

### 3/5 — Good for Beginners; Annoying if Experienced

*2026-07-30, version 4.5.0*

App is great for check-ins and is onto something with closing circles like daily fit goals on smart watches. However, where it falls short is the workout interface. It’s almost as if it’s procedurally generated and doesn’t make sense to what you are working out that day. You can’t edit individual exercises to help potentially optimize its choices and it doesn’t remember progressions or limits. Even paired with Apple Fitness it’s like two mimes talking to each other; zero comprehension. 3 stars for effort. Will rate higher if improved.

### 2/5 — Room for lots of improvement

*2026-07-28, version 4.5.0*

Workouts on here are more “miss” than “hit”. Meaning certain muscle groups get more attention than they should. Ie an example of this is trying to do a chest focused workout and only has 1 chest exercise while the rest is lateral raises. Repeating lots of stuff in a workout that doesn’t need to be repeated. 

Only thing app is really good for is seeing how busy the gym is. Even then I question how accurate it is.

### 1/5 — No customization for workouts

*2026-07-15, version 4.4.0*

This app is good to see how busy the gym is, that’s about it. 
Workouts, can’t select your own exercises or create own workouts to track progress like the old AF workout app did. 
This just gives you a bland generic set of exercises I am assuming AI created. 
Please developers, just have a separate area create custom workout or “workout builder” so we can make workouts with the exact exercises/ equipment we want with a KG, REP and SET. We just want to be able to track our workouts, don’t need flashy demonstrations

### 4/5 — Needs to be updated

*2026-07-09, version 4.4.0*

We need a faster way to update weights, please! It takes too long to update on phone. Can this app also be added to Apple Watch?

### 1/5 — Cool

*2026-07-06*

I went to a gym once and the vibes were kinda off because the female staff members were very sketched out and mean. However I found another gym and it’s got like zero people in it which is awesome! Maybe you guys could lower the prices as well my gosh!

### 1/5 — Anytime fitness is the worst.

*2026-06-17, version 4.4.0*

I moved, needed to cancel my membership. Could never get anyone on the phone. Thank goodness I had it on a debit card. Canceled it and they started calling me after this first failed bill. My local gym was very small and there was never a person there except the cleaning lady.

### 1/5 — Difficulties re-enabling Pass in apple wallet due to older OS

*2026-06-16*

After an iphone restore, my pass in apple wallet had disabled and required me to re-enable it via the app - which I can’t open anymore because my OS is no longer supported with the new Anytime App version. Kept being redirected back to update the app in App Store only to say it can’t because I have an older OS etc. After cycling multiple times between trying to open the app and App Store update.. the app opened briefly, just long enough for me to re-enable the pass in wallet - then back to not opening and wanting me to update. The alternative to this would be to get a new $80 fob - I was ready to cancel my membership if it came to that.

### 1/5 — Don’t Bother

*2026-06-16, version 4.4.0*

The app is awful. For custom workouts it consistently gives me the wrong info. I select dumbbells as my equipment and the workouts include sandbags or machine exercises. I worked with it for a long time and couldn’t get EVEN ONE workout that came out with correct info. Don’t bother downloading it.

### 4/5 — Helpful

*2026-06-07, version 4.4.0*

This has been very helpful for me. I wish there was an option to “dislike” an exercise or pick exercises easier. I also would like to repeat the workout more consistently  rather than a new one every time.

### 1/5 — Won't let me access

*2026-06-07, version 4.4.0*

I lost my key, and I'm trying to access the gym through the app, but it won't let me, and it won't tell me why. Now I'm going to have to waste $50 on a new key card when I should just be able to use this app.

### 1/5 — No flexibility

*2026-06-04, version 4.4.0*

It doesn’t do the one basic function of allowing you to search/scan a piece of equipment to record reps and weight so you don’t have to remember what weight you used last time. 
So I use the Life Fitness app instead which allows me to scan the QR code and remembers what I did last session. Also links to the treadmill and cycling machine. 
Seems silly to not have this functionality.

## Most critical reviews (10 lowest-rated)

### 1/5 — still no af acces pass here in ph

*2026-08-20*

been a year still no update about af access pass through phone here in philippines

### 1/5 — Poor App

*2026-08-16, version 4.5.0*

Since the app was changed it’s almost impossible to use. Trying to get any type of useable plan seems impossible. I’m trying to get a full body workout with weights yet the suggestions are poor and all include body weight - not weights!

### 1/5 — Lots of useless things, but no option to pause membership

*2026-08-09, version 4.5.0*

Honestly, it’s a bit ridiculous. The app is full of stuff that no one cares about.. But no option to freeze membership! I went through this app million times looking for this option, hoping it’s hiding somewhere…nope! You gotta contact the club.. really??? Feels like a scam!

### 1/5 — Bro just let me in

*2026-08-06, version 4.5.0*

Stupid app. Needs way less set up

### 1/5 — Apple Watch App??

*2026-07-29, version 4.5.0*

Where is the watch app? Should have been released by now.

### 1/5 — I can’t buy membership here

*2026-07-29, version 4.5.0*

I can’t buy membership here

### 1/5 — Removing useful features

*2026-07-27, version 4.5.0*

Unfortunately, the app doesn’t have much use. **Unless** you’re using the community features, or the Apple plus features. Removing, or hiding the “gym busy meter” wasn’t a great move. That’s was the best feature in my opinion.

### 1/5 — Workout @home requires gym equipment

*2026-07-25, version 4.5.0*

Can’t make a home workout with the app as it ignores the equipment I enter that I do have, and puts in gym equipment that I do not have at home - and is only found in the gym.

### 1/5 — A forced app

*2026-07-20, version 4.5.0*

When you sign up just to use the app, it forces you to create a workout plan. There’s no way for you to exit out of it. It’s completely annoying, especially if you’re not using the app at all for a workout plan. So then they get to lie and say that everyone who signs up signed up for their workout plan creation, which isn’t true. You’re forced to go through it.

### 1/5 — Be careful

*2026-07-18*

Scammers. I went to this gym for two months, and now they’re demanding $900 because of a missed payment. Don’t support this business. They have no conscience.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app and great UI

*2026-08-07*

I don’t know what all the flack this app is getting is about, but it’s got a smooth UI, good setup, very responsive and option-filled, I like it.

### 5/5 — Back in the saddle

*2026-07-31, version 4.5.0*

The app is everything I wanted and I’m happy

### 5/5 — Great gym!

*2026-07-29, version 4.5.0*

Eli helped me set up an account efficiently. The gym is also provides and positive and friendly atmosphere!

### 5/5 — Anytime fitness goregaon west

*2026-07-29*

Ek alag hi vibe hai …..

### 5/5 — Facilities were amazing

*2026-07-23, version 4.5.0*

It’s always great going to the gym and the staff are always nice

### 5/5 — Great apps

*2026-07-15, version 4.4.0*

Details and intense workouts apps. Worth to try.

### 5/5 — Awesome coach

*2026-07-12, version 4.4.0*

Lennon my coach has gone above and beyond to make sure I am getting the right training for a senior. He customizes my workout in the app,so I know exactly the right exercises that I need to do for strength  training. He is an awesome person who is dedicated and committed to providing excellent service to the customers.

### 5/5 — Great place!

*2026-06-15, version 4.4.0*

Love how clean it is with everything you need. The staff is wonderful!

### 5/5 — Impressed!!

*2026-06-02, version 4.4.0*

Had a little rough start on getting setup, but the owner Sage reached out and took care of me and I am very appreciative of that. Would highly recommend this place. Very clean, a lot to offer and the staff is very helpful.

### 5/5 — Dallas, Oregon

*2026-05-31, version 4.4.0*

Gym review

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
