# AF Warranty Service

> Manage furniture protection plans, file and track warranty claims. (iPhone/iPad app by Uniters North America, LLC.)

- Source: https://appshunter.io/ios/app/af-warranty-service/id1609259856 (this page in markdown: same URL + `.md`)
- Developer: [Uniters North America, LLC](https://appshunter.io/developer/567982308)
- Category: Utilities, Business
- Price: Free
- Rating: 4.71/5 from 161 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 42 MB
- Languages: English, French, German, Italian, Spanish
- Released: 2022-02-17
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/af-warranty-service/id1609259856/reviews.md

## What is AF Warranty Service?

The American Freight Warranty Service app allows you to administer your protection plan, file a new claim, or check your claim status 24/7. Take photos and videos of the problem to show to the warranty specialist for a quicker resolution. 

It has never been easier to connect you with our furniture care specialists and technicians.

## Key features

- Administer protection plan
- File new claims
- Check claim status
- Upload photos and videos
- Connect with specialists

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/af-warranty-service/id1609259856/reviews.md

### 5/5 — Access to the account

*2024-08-28*

It was so easy and great to use this form online.

### 5/5 — Review

*2024-08-07*

The person I spoke to from the manufacturer was very helpful, polite and concise, and helping me file the claim very professional and courteous thank you so much

### 5/5 — Mattress and Box Spring

*2024-05-08*

The process for filing a claim was truly easy. The response time was even easier. Thanks!

### 4/5 — Difficult to take pictures

*2024-03-14*

It’s hard to take pictures when you cannot use a flash for the camera. Also sending a video was confusing. I’m pretty sure the one I sent was terrible but I had no way to replay it and see.

### 5/5 — Emidia

*2024-02-29*

I love how I bought myself assets and it had came out wasn’t a little issues but once I did the claim, they immediately come to your house and fix it and if there’s another technical issues, they will also fix it love their work I will go again just to buy myself. Another dining stand cause I need it but I love how they’re really doing the things we need to get done

### 3/5 — Mattresses defective

*2024-01-08*

Once again, issues with the mattresses, Part is staying too long in the warehouse. That’s why they’re open out of shape. it came plastic

### 2/5 — Servicio al cliente pésimo

*2022-07-28, version 4.32*

Tengo 2 años tratando de que me resuelvan un asunto que descubrí el mismo año en que realize la compra y nunca he obtenido respuesta, la última vez me contacto un supervisor y de eso hace aproximadamente 3 meses más y aún sin respuesta, se pasarán los 5 años de garantía esperando respuesta

### 5/5 — So easy and nice

*2022-07-09, version 4.32*

This had made making a claim so easy and nice!

### 5/5 — Easy to submit but we will see

*2022-06-22, version 4.32*

Definitely easy to submit though they get deep into details. We will see how the process goes from here

## Frequently asked questions about AF Warranty Service

### What can I do with the AF Warranty Service app?

The app allows you to administer your protection plan, file a new warranty claim, and check the status of your existing claims. You can also upload photos and videos of any issues to help speed up the resolution process.

### How do I file a claim through the app?

You can initiate a new claim directly within the app. The interface guides you through the process, and you'll have the option to upload supporting media like photos and videos of the problem.

### Is there a cost to use the AF Warranty Service app?

Based on the provided information, the app is free to download and use. There are no in-app purchases or advertisements mentioned.

### Who is this app for?

This app is designed for customers who have purchased furniture from American Freight and have an associated protection plan. It provides a convenient way to manage their warranty service needs.

### How does uploading photos and videos help my claim?

Uploading photos and videos of the problem allows warranty specialists to better assess the issue. This visual evidence can lead to a quicker and more efficient resolution of your claim.

## Version history (last 3 releases)

### 4.41 — 2023-06-15

Various bug fixes and improvements

### 4.32 — 2022-03-30

- Various bug fixes and improvements
- Spanish translations

### 4.31 — 2022-02-18

No release notes.

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## More apps by Uniters North America, LLC

- [Uniters](https://appshunter.io/ios/app/uniters/id585877462)
- [WorryNoMore](https://appshunter.io/ios/app/worrynomore/id662846456)
- [Sherlock Colors](https://appshunter.io/ios/app/sherlock-colors/id1191402029)
- [Warranty Service](https://appshunter.io/ios/app/warranty-service/id1383743387)
- [Uniters - Assistenza clienti](https://appshunter.io/ios/app/uniters-assistenza-clienti/id1459663275)
- [UNITERS - Rete Tecnici](https://appshunter.io/ios/app/uniters-rete-tecnici/id1459665273)

All apps by Uniters North America, LLC: https://appshunter.io/developer/567982308

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*