# AFC服务管家

> AFC服务管家 (iPhone/iPad app by Qingdao ZhongRuiYun Digit Technology Co., Ltd..)

- Source: https://appshunter.io/ios/app/afc/id1448453818 (this page in markdown: same URL + `.md`)
- Developer: [Qingdao ZhongRuiYun Digit Technology Co., Ltd.](https://appshunter.io/developer/1001428629)
- Category: Utilities, Lifestyle
- Price: Free
- Age rating: 4+
- Requires: iOS 9.0 · 130 MB
- Languages: English, Chinese
- Released: 2019-02-15
- Data updated: 2026-05-19
- User reviews in markdown: https://appshunter.io/ios/app/afc/id1448453818/reviews.md

## What is AFC服务管家?

AFC——轮子科技为瑟威思金融外访、催收服务自动化、信息化开发的工单系统。支持管理端API推送工单、客服派单、技术人员接单、提交服务信息、推送流程信息，提高服务时效、服务质量，及时而完善地处理客户需求。

AFC包括管理端(WEB/APP)、服务端(APP)
1、工单流转：工单分派、服务接单、提交服务结果
2、功能：支持录音上传、照片水印功能
3、消息：关键流程节点支持消息推送，确保服务的及时性
4、百科：支持外访技巧、培训视频的查看
5、主管可通过外访APP查看工单进度、外访结果。


## Version history (last 5 releases)

### 1.9.1 — 2020-03-12

1.新增工单标识
2.新增库融审计
3.新增签到

### 1.8.1 — 2019-05-25

修复BUG。

### 1.7.0 — 2019-04-30

修正录音返回bug

### 1.6.1 — 2019-04-24

新增文件上传方式，双重选择。

### 1.5.1 — 2019-04-17

修复工单在某些情况下无法进入的bug

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## More apps by Qingdao ZhongRuiYun Digit Technology Co., Ltd.

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All apps by Qingdao ZhongRuiYun Digit Technology Co., Ltd.: https://appshunter.io/developer/1001428629

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-19.*