# AffinAlwaysX — user reviews > 52 indexed App Store user reviews of AffinAlwaysX by Affin Bank Berhad, rated 3.30/5 from 3 ratings. - Source: https://appshunter.io/ios/app/affinalwaysx/id6736671432/reviews - App overview in markdown: https://appshunter.io/ios/app/affinalwaysx/id6736671432.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 0 ## What do users think of AffinAlwaysX? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Fast and smooth - 💡 Convenient features like QR payment - 🔒 Secure and reliable - 📱 User-friendly app design **Cons** - 🐛 Frequent app crashes - 🔍 Login and account reactivation issues - ⚠️ Unreliable transactions and statements - 🔧 Compatibility problems with older devices **Commonly reported bugs** - App crashing when entering password - Stuck on 'Update Now' screen with no update available - Unable to log in or transfer money due to system errors **Most requested features** - Increase daily transaction limit - Add available credit limit and pending transactions view - Improve notification system - Separate notification and logout icons ## Newest reviews (13 of 52) ### 2/5 — Poor App Login Sync Management *2025-11-01, version 1.2.0* Do make an enhancement to your app to link customer’s Face ID to your password input textbox within login screen. Even though your app look and feel has been updated, the login management is still causing utmost inconvenience to customers who only uses Face ID to login without manually inputting the password from login screen hence just do something about this so that your customers who always uses Face ID to login doesn’t gets prompted with inactive account message. ### 2/5 — Statement *2025-10-04, version 1.0.8* Having trouble with transactions statement which some missing from the history… this is a bank how come the sort of issue happen?? transaction is most important thing in the bank industry… i got 2 transactions but when generating statements only show 1 transaction ### 4/5 — QR Payment *2025-09-06, version 1.0.8* The QR payment. The font used to show the amount of payment made via QR is recommended to change. Use at least different or bigger fonts. It’s hard to differentiate the amount ### 4/5 — Affinalwaysx *2025-08-27, version 1.0.8* Good features like other banking apps, user friendly compared to previous app. ### 2/5 — NEED MORE UPGRADE *2025-08-15, version 1.0.8* good upgrade but not good in all old device.. please make the app suitable and eligable to old device..its very sweet if you can compatible the old device to use your apps.. please be nice thankyou.. i hope you can make the changes ### 3/5 — Missing icon *2025-07-27, version 1.0.8* App has improved however after updating now the icon is missing. Is just now blank white icon but the app is working so far. Using iPhone 16 ### 3/5 — Apps suddenly closed *2025-07-20, version 1.0.7* Multiple time it close by itself the time when to insert the password to login. Hope it will fix. ### 2/5 — App crash when trying to type password *2025-07-15, version 1.0.7* When are you going to fix this issue? ### 3/5 — Problem at quick access at transfer function button *2025-07-13, version 1.0.7* Cannot transfer money ### 4/5 — Keep on crashing *2025-07-10, version 1.0.7* Everytime when try to do transfer, it crash and close. Still cannot do until today. And please add back the available credit limit for affin credit card. Old app has it, now it's gone. ### 3/5 — Smoother process *2025-07-10, version 1.0.7* Okay this new apps is smoother BUTTT there are still some things that need to be change which it keeps lagging when they ask me to setup for Qr but it wont go thru no matter how many times i try to set that up kinda annoying 😩 ### 2/5 — Stuck at 'Update Now' *2025-07-09, version 1.0.7* Open app then showing update now but after click it there is no latest update yet, some bug ### 3/5 — A welcomed update *2025-07-08, version 1.0.7* This new app is much smoother than the old app, however there are still few missing features i wish this new app had. 1. To view available credit limit 2. To view pending transactions 3.built in notification for transactions ## Most critical reviews (10 lowest-rated) ### 1/5 — Keep show Account Inactive *2025-11-06, version 1.2.0* Keep show me account inactive ask me to go web page reactive, after reactive at webpage then ask me go apps reactive keep go here go there. At the end can’t login. Zzzz ### 1/5 — It’s too bad *2025-11-02, version 1.2.0* The new apps is too bad ,because it very very lack ### 1/5 — Kept deactivate my account and asking me to reactivate *2025-10-29, version 1.0.8* If there’s negative stars i would have given this platform negative stars, because it kept deactivating my account without my consent and the reactivation is very troublesome, has the developer really tried this app to understand user experience? I highly doubt To reactivate my account I need to use browser but to approve my reactivation request the browser didn’t tell me how to do it, worst still when I try to use this app to approve the reactivate request it directed me back to the webpage for reactivation It’s like impossible to fulfill loop What on earth is such pathetic app released without proper test run? ### 1/5 — Poor efficiency *2025-10-10, version 1.0.8* The app always lags. Whenever I do online payment, the app showing as ‘ERROR’ or ‘SYSTEM UNAVAILABLE’. And also please changed the font of receipt of online transfer as it is too small. Please improve the efficiency of the app!!!! ### 1/5 — Nad service *2025-09-29, version 1.0.8* Always cannot log in and when click apps said ask go update but nothing to update make until we whole company staff are trouble cannot use their salary. Please kindly do something ### 1/5 — Not so user friendly *2025-08-23, version 1.0.8* Some of the feature make me confusing. For example credit card statement balance. Even after payment, the value still there. Sometime i forgot i already paid or not. Not like MAE, very user friendly ### 1/5 — Unable to log in *2025-08-04, version 1.0.8* I received the message on old app mentioning they transferring to this new app..so I downloaded but forgot to login first before deleting the old app. This end up when I try to log in, it shows card not exist. LOL then I been led to their website to register card and this is funny because they already removed the old app and I couldn’t download it back and approved the authorisations…please help out ### 1/5 — Wont work *2025-07-19, version 1.0.7* I have to uninstall because I couldn't log in. Then reinstall just to tell me i have 12 hours cooling period. Even I couldn't use web because it need authorization from the app. Now i cant do any payment. Fix this issue quick. ### 1/5 — AffinAlwaysCrashed *2025-07-03, version 1.0.6* The app crashes every time I try to enter my password to make a transfer or do anything. Does Affin’s tech team even have a UI/UX or quality assurance tester? Total waste of budget hiring that vendor. Might as well just hire me instead. Change the app name to AffinAlwaysCrashed. ### 1/5 — Apps crashing *2025-06-27, version 1.0.5* The apps keeps crashing when I enter my password. It irritates me to the point i have to use the website version. Please fix this problem. Affin is always my main option for bank transactions. Just help fix the crashing problem. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy user *2025-11-06, version 1.2.0* Easy use and checking saving ,so long time i waiting for this bank update cashless or qr pay,thanks you update and easy use for customers ### 5/5 — Finally! *2025-10-17, version 1.0.8* I dropped a review last time about the password field issue and glad that they’ve fixed it. Now I have no issue with the app and happy with how it is now ### 5/5 — Transfer for Favourite File *2025-09-09, version 1.0.8* May take sometime when opening the Favourite Party before transfering fund ### 5/5 — Duit now *2025-08-25, version 1.0.8* Please update make the duit now or transaction limit more than 1000 per day ### 5/5 — Apps *2025-07-30, version 1.0.8* An application that makes daily life easier. ### 5/5 — Finally it’s working perfectly! *2025-07-23, version 1.0.8* The new app used to crash 3-5 times when signing in. After an update, it works well. It has come a long way from the first app that wouldn’t send approval notifications when transacting outside the app. Also, the new app has QR pay. Congratulations Affin Bank! ### 5/5 — Happy *2025-07-22, version 1.0.8* Finally can do QR now mueheheh…hopefully works just fine, thanks for your service 👍 ### 5/5 — New apps so smooth and user friendly *2025-07-11, version 1.0.7* I love this new features so much! They improved alot! ### 5/5 — Better than AffinAlways *2025-07-02, version 1.0.6* In old app, unable to QR, unable to paste account no. In this new app its easier to do all that. Congrats app team ### 5/5 — Laggy (fixed) *2025-06-02, version 1.0.4* Laggy when scrolling through transactions history Issue fixed ! Good job. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*