# Affinitiv Messaging

> Dealership communication platform for employee and customer SMS engagement. (iPhone/iPad app by Loop, LLC.)

- Source: https://appshunter.io/ios/app/affinitiv-messaging/id1291981174 (this page in markdown: same URL + `.md`)
- Developer: [Loop, LLC](https://appshunter.io/developer/686173094)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 64 MB
- Languages: American English
- Released: 2017-10-10
- Data updated: 2026-06-01
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/affinitiv-messaging/id1291981174/reviews.md

## What is Affinitiv Messaging?

Dealerships now have the ability for their employees to chat with other employees and customers through our application. The Affinitiv Messaging app provides a means of swift and convenient communication to enhance the day-to-day operation of their dealerships.

Get the fastest, most direct line to your service customers and employees with Affinitiv Messaging, a dynamic two-way engagement system built on the most immediate communication platform: SMS text messaging. With Messaging, you can streamline your service process and keep in close Messaging with customers and employees no matter where they are.

Immediate and Personal
Average open rates for mobile messages are over 90%, most within 2 minutes of receipt.

Fastest Response Times
Customers send and receive messages faster over text than other media methods—usually in under five seconds.

Automatic Message Management
All communications are tied to the customer and can made visible to anyone using the system controllable through permission settings.

Easy, Instant Opt-In
Customers respond to a dealership opt-in communication from their cell phone and are sent a confirmation reply within seconds.

Fully Integrated
Enhance service communications with the ability to connect with customers from any component of the Affinitiv Suite.

Total Customer Engagement at your Fingertips
Texting is a powerful—and often preferred—means of communication for customers. With Affinitiv Messaging, you respond to customers right when they message you—no waiting for email lag or playing phone tag.

Loyal customers can easily opt-in to receive service updates or parts photos, request appointments or even open a live chat. And since Messaging is fully integrated, you can quickly and easily engage customers and answer questions from anywhere within the Messaging App.

## Key features

- Employee-to-employee chat
- Customer communication via SMS
- Streamlined service processes
- Automatic message management
- Instant opt-in for customers
- Integration with Affinitiv Suite

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/affinitiv-messaging/id1291981174/reviews.md

### 2/5 — Needs work

*2024-11-03*

Sometimes I have to enter login information multiple times just to login. Once in, none of my messages appear. At first I thought this may have been an issue with the old android phone I had, but after switching to an iPhone 15 pro max, the issues persist. Thinking I may be the only person having these issues, I’d consulted with my coworkers. It appears the app is unusable for everybody.

## Frequently asked questions about Affinitiv Messaging

### What is Affinitiv Messaging used for?

Affinitiv Messaging is used by dealerships to enable employees to chat with each other and with customers via SMS text messaging. It aims to enhance day-to-day operations and streamline communication processes.

### How does Affinitiv Messaging improve customer response times?

The app leverages SMS, which has average open rates over 90% and response times often under five seconds. This immediacy helps dealerships respond to customers faster than through email or phone calls.

### Can customer communications be tracked in Affinitiv Messaging?

Yes, all communications are tied to the customer and can be made visible to authorized users within the system, controlled by permission settings. This ensures transparency and accountability.

### How do customers opt-in to receive messages from a dealership?

Customers can easily opt-in by responding to a dealership's communication from their cell phone. They receive a confirmation reply within seconds, making the process instant.

### Is Affinitiv Messaging integrated with other systems?

Yes, the app is fully integrated and can connect with other components of the Affinitiv Suite. This allows for enhanced service communications across the dealership's operations.

### What devices does Affinitiv Messaging support?

Affinitiv Messaging is available for iPhone, iPad, and iPod devices, making it accessible on common Apple mobile platforms.

### When was Affinitiv Messaging last updated?

The latest version of Affinitiv Messaging was updated on July 28, 2025, indicating ongoing development and support for the application.

### Does Affinitiv Messaging have ads?

Yes, Affinitiv Messaging contains advertisements. As a free application, it is supported by ads to provide its services to users.

## Version history (last 5 releases)

### 3.8.3 — 2025-07-28

* Squashed bugs.
* Various improvements, modernizations, and optimizations.

### 3.8.2 — 2025-05-29

* Fixed crash that occurs when capturing photos in rapid succession.
* Fixed issue where captured photos are occasionally a solid color.

### 3.8.0 — 2025-05-21

* Squashed bugs.
* Various improvements, modernizations, and optimizations.

### 3.7.4 — 2025-02-26

- Various improvements, modernizations, and optimizations.

### 3.7.3 — 2025-02-02

Fixed issue where video recording would error if the device fell asleep.

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## More apps by Loop, LLC

- [Affinitiv SmartLane](https://appshunter.io/ios/app/affinitiv-smartlane/id686173091)
- [Affinitiv MPI](https://appshunter.io/ios/app/affinitiv-mpi/id1335725518)
- [Schedule Connect Messaging](https://appshunter.io/ios/app/schedule-connect-messaging/id1396040126)

All apps by Loop, LLC: https://appshunter.io/developer/686173094

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*