# Affinitiv MPI

> Business tool for multi-point inspections, upsell identification, and workshop workflow management. (iPhone/iPad app by Loop, LLC.)

- Source: https://appshunter.io/ios/app/affinitiv-mpi/id1335725518 (this page in markdown: same URL + `.md`)
- Developer: [Loop, LLC](https://appshunter.io/developer/686173094)
- Category: Business
- Price: Free
- Rating: 2.00/5 from 9 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 50 MB
- Languages: American English
- Released: 2018-01-24
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/affinitiv-mpi/id1335725518/reviews.md

## What is Affinitiv MPI?

Identify every potential repair to maximize upsell with Affinitiv MPI. 

Affinitiv MPI pinpoints every repair need and upsell possibility, while performing quick, consistent and completely transparent multi-point inspections.

MULTI-POINT CUSTOMIZATION No longer be bound by the predefined settings of the average MPI tool. You now have one that can adapt to the needs of your service department. With Affinitiv MPI, you can determine these needs.

Define your workflow – Create, remove, rename or switch the steps in your workflow as needed. Or, use our pre-determined workflow. The choice is yours.

Define your inspections – Determine which inspection items are needed in your service department. You can even define the display name of each item.

Service Description Management – Don’t like the wording of the service description for an inspection item? Change it! You can decide what sounds best when communicating any recommended services to your customers.

QUICK TURN-AROUND – Using Affinitiv MPI, you can quickly send an approval request to your customers via email or phone. As soon as they approve a service, the system is instantly updated. 

REAL-TIME RO STATUS UPDATES Streamline communications and manage end-to-end workshop flow with automatic vehicle status updates that are instantly visible to advisors, technicians and your parts department.

## Key features

- Customizable multi-point inspections
- Workflow definition
- Service description management
- Customer approval requests
- Real-time RO status updates
- Streamlined workshop communication

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/affinitiv-mpi/id1335725518/reviews.md

### 1/5 — Logging in

*2025-12-12, version 3.9.0*

app does not like you staying logged in for more then 5 minutes and the user interface is awful

### 1/5 — Less than 1 star

*2025-06-02, version 3.8.2*

My company uses this awful app for our MPI process. It has cost us so much unnecessary headache, and more often than not makes MPIs way longer than they should be. The app never works properly and is constantly crashing. If your company is trying to decide on an app to use for your MPIs, please do NOT choose this one. Such a waste of time and money.

### 1/5 — Update.

*2025-05-28, version 3.8.1*

App was good before the update. Now it’s a headache every now and then it asks me to log back in and when I do it tells me that dealership sync data not available. Photos take a minute now to upload along with recommendations not appearing. Work on the technician side so these things are a hassle also god forbid you have an android can barely use it (have an iPhone but that’s what I heard from Android users in shop)

### 2/5 — Too many glitches

*2025-05-23, version 3.8.0*

The app is very helpful, when it’s working. It seems there’s always an update that is needed and every time another issue occurs. Currently the most difficult thing is allowing dealership access the first time signing in. It always takes 2 tries to sign in. Pictures since this last update have not been uploading.

### 1/5 — Almost unusable

*2025-04-30, version 3.7.4*

Constantly crashing, pictures get deleted, entire inspections get deleted, care connects website itself works great but this app doesn’t mesh well with it at all

### 1/5 — Stay away

*2025-01-31, version 3.7.2*

Looking to slow down your shop’s productivity and increase your frustration? Then this app is for you. Otherwise stay away. I’ve been at a dealer using this app for almost two years now and it’s completely riddled with glitches and bugs, constantly crashing and logging you out in the middle of an MPI, not loading properly, makes you log in multiple times. Does not matter if your on apple or android or if your phone has the latest software in it. This app is garbage. Do yourself a favor and use one of the competitors. We used XTime at my previous employer and it was incredible.

### 1/5 — THE worst app that ever existed

*2025-01-09, version 3.7.2*

It’s always broken. And each update breaks something new. How is that possible? So thrilled my dealership is dumping this app soon.

### 1/5 — Terrible

*2024-11-21, version 3.7.1*

any good reviews you see completely disregard them, as a tech, especially a lube tech it takes me an extra 5-10 minutes to finish my job, and being a busy dealership that time adds up.

### 1/5 — Garbage app

*2024-07-05, version 3.7.0*

This app is a waste of time to use. When shooting videos it sometimes freezes app or even crashes losing the MPI I had just done. App take forever to load and makes me sign in multiple times. My dealer made a mistake ever going to this. Also sometimes the video doesn’t even upload even though it says uploaded. Waste of time and money. This app makes people lose more money than what it brings in.

### 1/5 — Fire your app developer

*2024-03-11, version 3.6.1*

Seriously

## Frequently asked questions about Affinitiv MPI

### What is Affinitiv MPI used for?

Affinitiv MPI is a business tool designed to help identify potential repair needs and upsell opportunities. It facilitates multi-point inspections and streamlines communication within a service department.

### Can I customize inspections in Affinitiv MPI?

Yes, Affinitiv MPI offers multi-point customization. You can define which inspection items are needed, rename them, and even change the wording of service descriptions to better communicate with customers.

### How does Affinitiv MPI improve workshop efficiency?

The app provides quick turn-around for customer approval requests via email or phone. It also offers real-time RO status updates visible to advisors, technicians, and the parts department, streamlining end-to-end workshop flow.

### Is Affinitiv MPI available on multiple devices?

Yes, Affinitiv MPI is supported on both iPhone and iPad devices, allowing for flexibility in its use within a business setting.

### How often is Affinitiv MPI updated?

The latest version of Affinitiv MPI is 3.9.0, and it was last updated on December 11, 2025. This indicates a commitment to ongoing development and improvements.

### What is the user rating for Affinitiv MPI?

Affinitiv MPI has a rating of 2.0 stars based on 9 ratings. This suggests that while the app offers useful features, there may be areas for improvement based on user feedback.

### Does Affinitiv MPI have ads?

No, Affinitiv MPI does not contain advertisements. The app is free to use without any ad interruptions.

### What is the age rating for Affinitiv MPI?

Affinitiv MPI has an age rating of 4+, making it suitable for a broad audience within a business context where it might be used by various staff members.

## Version history (last 5 releases)

### 3.9.0 — 2025-12-11

* Automatic upload retries.
* Squashed bugs.
* Various improvements, modernizations, and optimizations.

### 3.8.6 — 2025-11-22

- Fixed a bug where the rate of inspection results weren't calculated correctly in certain conditions.

### 3.8.5 — 2025-11-06

* Fixed bug where prices for quick select services weren't summed.

### 3.8.4 — 2025-08-20

* Squashed bugs.
* Various improvements, modernizations, and optimizations.

### 3.8.3 — 2025-07-28

* Squashed bugs.
* Various improvements, modernizations, and optimizations.

## Apps similar to Affinitiv MPI

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [TSD DEALER](https://appshunter.io/ios/app/tsd-dealer/id1436219208) | 2.5 (111) | Free | Business |
| [Sunbit Merchant](https://appshunter.io/ios/app/sunbit-merchant/id1399985466) | 5.0 (7) | Free | Business |
| [UPExperience](https://appshunter.io/ios/app/upexperience/id1439958667) | 3.8 (13) | Free | Business |
| [Numa](https://appshunter.io/ios/app/numa/id1339269952) | 3.9 (20) | Free | Business |
| [MobileXRM](https://appshunter.io/ios/app/mobilexrm/id703740724) | 2.3 (45) | Free | Business |
| [Vibration Isolator Pro](https://appshunter.io/ios/app/vibration-isolator-pro/id1089589547) | 5.0 (2) | Free | Business |

## More apps by Loop, LLC

- [Affinitiv SmartLane](https://appshunter.io/ios/app/affinitiv-smartlane/id686173091)
- [Affinitiv Messaging](https://appshunter.io/ios/app/affinitiv-messaging/id1291981174)
- [Schedule Connect Messaging](https://appshunter.io/ios/app/schedule-connect-messaging/id1396040126)

All apps by Loop, LLC: https://appshunter.io/developer/686173094

## Related topics

[mpi](https://appshunter.io/ios/topics/mpi) · [mpi wec](https://appshunter.io/ios/topics/mpi-wec)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*