# Agent Mobile Experience — Hit the road, stay connected.

> Mobile collaboration tool for managing customer phone and text interactions. (iPhone/iPad app by Total.Care Holdings, LLC..)

- Source: https://appshunter.io/ios/app/agent-mobile-experience/id1602758355 (this page in markdown: same URL + `.md`)
- Developer: [Total.Care Holdings, LLC.](https://appshunter.io/developer/1550099033)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 4 App Store ratings
- Age rating: 4+
- Requires: iOS 14.0 · 74 MB
- Languages: English
- Released: 2023-01-03
- Data updated: 2026-07-05
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/agent-mobile-experience/id1602758355/reviews.md

## What is Agent Mobile Experience?

Enable your team to manage customer phone and text interactions on-the-go with this mobile application. 

An all-in-one collaboration tool used across the world to mobilize your workforce while keeping you connected to your customers and prospects.

Never miss another sale or service opportunity. 

- Enable on-the-go employees to stay connected to clients and colleagues no matter where they are
- Maintain a single business identity across all employee mobile devices
- Sign in as a softphone, VoIP device, or PSTN device
- Set availability (Ready or Not Ready) to route business phone calls and text messages and respond on behalf of the organization
- Check the status of colleagues
- Gain insights into call, text, email, chat and social channel volumes and see what is waiting in queue
- Transfer and requeue conversations to another queue or external destination

Use of the CallCorp app requires a paid subscription and is only available for existing customers. Data charges and voice minutes may apply to mobile app usage.

## Key features

- Manage customer phone and text interactions
- On-the-go team collaboration
- Maintain single business identity
- Softphone, VoIP, or PSTN device sign-in
- Set employee availability
- Monitor call, text, and chat queues
- Transfer and requeue conversations


## Frequently asked questions about Agent Mobile Experience

### What is Agent Mobile Experience?

Agent Mobile Experience is a mobile application that enables teams to manage customer phone and text interactions remotely. It functions as a collaboration tool to keep your workforce connected to clients and prospects.

### Is Agent Mobile Experience free to use?

No, use of the Agent Mobile Experience app requires a paid subscription and is only available for existing customers. While the app itself is listed as free, its functionality is tied to a subscription.

### What devices does Agent Mobile Experience support?

Agent Mobile Experience is supported on iPhone, iPad, and iPod devices.

### How often is Agent Mobile Experience updated?

The latest version of Agent Mobile Experience is 25.3.0, and it was last updated on November 5, 2025. This indicates a recent update, suggesting ongoing development and support.

### What are the age restrictions for Agent Mobile Experience?

Agent Mobile Experience has an age rating of 4+, making it suitable for a wide range of users.

### Can Agent Mobile Experience be used as a softphone?

Yes, Agent Mobile Experience allows you to sign in as a softphone, VoIP device, or PSTN device, offering flexibility in how you manage your business communications.

### Does Agent Mobile Experience have ads?

No, Agent Mobile Experience does not contain advertisements. The app is free to download and does not display ads.

### What kind of insights does Agent Mobile Experience provide?

Agent Mobile Experience provides insights into call, text, email, chat, and social channel volumes. It also shows what is currently waiting in the queue.

## Version history (last 5 releases)

### 26.1.9 — 2026-06-27

Bug Fixes
Quality of Life Improvements

### 25.3.0 — 2025-11-05

Bug Fixes
SAML SSO
OAuth 2
Quality of Life Improvements

### 25.2.0 — 2025-07-16

Bug Fixes

Quality of Life improvements

### 23.3.0 — 2023-09-14

Bug Fixes
CallKit integration for microphone permissions
Display version number in app

### 1.0 — 2023-01-03

No release notes.

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## Related topics

[contact center](https://appshunter.io/ios/topics/contact-center) · [omnichannel contact center](https://appshunter.io/ios/topics/omnichannel-contact-center)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*