# AgFed Credit Union — user reviews > 45 indexed App Store user reviews of AgFed Credit Union by Agriculture Federal Credit Union, rated 4.71/5 from 1,889 ratings. - Source: https://appshunter.io/ios/app/agfed-credit-union/id1213122682/reviews - App overview in markdown: https://appshunter.io/ios/app/agfed-credit-union/id1213122682.md - Rating breakdown: 5★ 1,605 · 4★ 161 · 3★ 40 · 2★ 24 · 1★ 59 ## What do users think of AgFed Credit Union? Overall sentiment: negative **Pros** - 💡 Excellent remote deposit feature - 👍 Easy and helpful to use - 🚀 Quick and easy check deposit **Cons** - 🐛 Unreliable check deposit function - 🐛 Frequent app freezes and crashes - 👎 Outdated and cumbersome user interface - 👎 Difficult to navigate and use **Commonly reported bugs** - Check deposit issues (e.g., unable to capture image, false 'folded edges' errors) - App freezing and crashing - Account balance and transaction history not easily accessible **Most requested features** - Improved check deposit functionality - Faster and more reliable app performance - Streamlined and modern user interface - Biometric login options (e.g., fingerprint, face ID) ## Newest reviews (12 of 45) ### 2/5 — Check deposit camera function is terrible! *2023-09-27* I can’t use the deposit function on this because when I take a photo of the check it tells me the “edges are folded.” Whatever that means. This really needs to be fixed! For other uses like transferrals and using Zelle the app works well. ### 3/5 — Freeze! *2023-03-03, version 4.0.2* Good app but freezes up on me at all the wrong times… ### 4/5 — Check deposit very frustrating *2021-02-20* Most functions work well, but depositing a check is extremely frustrating. Most of the time the app won’t capture the check image because it says the check has folded corners, even when the check is in perfectly good condition. ### 5/5 — Cannot be any easier *2020-11-09* I love this system so far. I’m new to this but it’s very easy and you save time, gas, waiting in line and exposure to Covid-19. **Developer response:** We are glad you are enjoying the app! ### 4/5 — Finally Face ID *2020-10-21, version 4.0.1* I am happy that I can use Face ID. Allows me access faster. ### 4/5 — New is not always improved *2020-10-04* I can check my current account balances, I think. Pending transactions and balance after each transaction is not easily found or determined. I had trouble depositing a check, because the photo functions jammed. It took 7 tries, to include rebooting the app and the phone. What’s going on on here? Never had this problem before the update. I hope these are issues that can be resolved without overhauling the look of the app again. ### 5/5 — Remote deposit *2020-08-20* The AFCU remote deposit is a God send for me. I live in SC now and have had to remote deposit several checks. Thereby saving me a trip to the bank. **Developer response:** Thank you so much for your review. We are happy to hear that you are enjoying the remote deposit feature! If you have any questions, please contact us at members@agfed.org. ### 3/5 — Check deposit too unreliable *2020-08-07* My bank turns on my phone light and automatically takes the check pic when the check fills the frame. AgFed app requires a manual pic with only flash an option. Guess what? The app doesn’t like the way the flash illuminates the check. Took eight tries with various flashlights to get my check accepted. **Developer response:** Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our member services team at members@agfed.org or at 202-479-2270. Thank you! ### 5/5 — AgFed Credit Union app *2020-08-07, version 3.1* Love it and so much easier to use ### 5/5 — Deposit *2020-07-30* Deposit check is too sensitive **Developer response:** Thank you for your feedback! Could you write to us at members@agfed.org or give us a call at 202-479-2270 with more details of the issue you've experienced? We'd love to help. ### 5/5 — Check deposit photos *2020-07-23, version 3.0* II ### 5/5 — This app is garbage *2020-06-07* Please release the new updated app. What happened? We received emails about the new app coming soon and haven’t heard or seen anything come out. Please release soon because this app is garbage. ## Most critical reviews (10 lowest-rated) ### 1/5 — Non-communicative *2023-10-17* This institution ended my auto-payment by Zelle with no justification and no warning. I have been banking with them for 5 years but this is the last year. I wish they were better than a big bank but they’re not- worse policies and worse customer service. ### 1/5 — Makes you reconsider your banking choices *2022-01-09, version 4.0.2* I like agfed but this app is absolutey awful. I routinely think about switching credit unions when I have to spend time fixing issues. ### 1/5 — Deposit photo stinks *2022-01-06, version 4.0.2* It takes a dozen or more tries to get the photo of checks to work. Fix it please ### 1/5 — App needs a Version 3 STAT *2021-10-06, version 4.0.2* The app is horrible. Terrible user interface especially the account view and back button. ### 1/5 — Horrible app *2020-11-03, version 4.0.1* Mobile check deposit does not work at all. ### 1/5 — Mobile deposit doesn’t work, neither does transfer! *2020-10-11* This banking app doesn’t support even the most basic virtual banking functions. I am well and truly fed up with it. The mobile deposit feature still doesn’t work; it has never worked since the new version of the app rolled out. I e spent countless hours on the phone with credit union reps trying to find workarounds-fruitlessly. I have a small business and often get paid by check—checks that I can’t deposit without searching out an ATM or open branch around the city—during COVID shutdown. It is essentially the worst. Two thumbs down. ### 1/5 — Deposit *2020-07-26, version 3.0* Took me four tries to get acceptable image for a deposit. ### 1/5 — Clunky *2020-06-05, version 2.0* Bill pay should be on the front menu, by even once you find it, it doesn’t work. It says “network error” and closes the app. Having to sign in with user name each time is a burden. There are so many good banking apps. This isn’t one of them. ### 1/5 — Back to the 20th Century *2019-05-29* The need to enter user name and password each time is annoying, bring back 4 digit pin or even better, finger print access like the other banks. The layout seems odd too, doesn't make sense at first glance or 2nd for that matter. Maybe I'll get used to it; but the user name/password thing needs fixed asap, please! Almost 1 month since I wrote this review and I still think this is the worst app ever for a financial institution. Bad enough to consider changing to another credit union. 1 year later: It’s getting better, being able to use Face ID is excellent. The only issue is the when you log out, Face ID logs you right back in unless you look away from your phone. It’s still a cumbersome app and not intuitive, but I’m getting used to it. I’ll give it 2.5 stars now. Thank you. ### 1/5 — Outdated *2019-01-16, version 2.0* This app needs to revamped. Very old design and not functional ## Most praised reviews (10 highest-rated) ### 5/5 — Fix your orientation .. it was fine before the upgrade *2024-02-25* Your “Upgrade” broke orientation .. no one makes that blunder any more. A bank should do better. ### 5/5 — Check Deposit using mobile App *2022-07-20, version 4.0.2* Excellent ### 5/5 — Something new! *2022-03-27* I just attempted to deposit a mobile check! It was so easy! With our unreliable mail service today, this will be a Godsend! Thank you so much!! ### 5/5 — Great Service From Tracy *2022-03-08, version 4.0.2* Everything about AgFed is great, and Tracy was a lot of help and was very patient and nice!! ### 5/5 — Code request question *2022-02-25, version 4.0.2* Your system uses my land line number (ending 4959) when sending me a code. The code should be sent to my cell number ending in 5509. Can it be corrected? ### 5/5 — Mr and Mrs RKB *2022-02-11* During this prolonged “Pandemic Era” there is no better place to manage your finances than AGFED. The support provided by their dedicated staff, on line or over the phone is second to none. This is our third decade of being members, became a member and enjoy the benefits. ### 5/5 — Service *2021-10-30, version 4.0.2* Transaction was easy. ### 5/5 — Deposit remotely *2021-08-05* Depositing a check was quick and easy once I realized I needed to click the menu button after first loading the app. ### 5/5 — Horrible App *2021-06-03* This is the worst banking app I've ever used! Horrendous! Very difficult to navigate and not easy to use. Bank of America's app is outstanding ### 5/5 — Easy and helpful *2021-03-07, version 4.0.1* AFCU’s app was easy and helpful to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*