# Agidesk

> Client request management, service deadline tracking, and team operational efficiency measurement. (iPhone/iPad app by Agidesk.)

- Source: https://appshunter.io/ios/app/agidesk/id1559019024 (this page in markdown: same URL + `.md`)
- Developer: [Agidesk](https://appshunter.io/developer/1559019026)
- Category: Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 12+
- Requires: iOS 15.1 · 38 MB
- Languages: European Portuguese
- Released: 2021-04-26
- Data updated: 2026-07-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/agidesk/id1559019024/reviews.md

## What is Agidesk?

With Agidesk, the client can control all of its clients' requests, manage service deadlines, measure the operational efficiency of its team, service costs and the level of satisfaction of its clients.

Get to know some of the features of the application in the requesting version:

1) Open tickets/tickets;
2) Monitor the progress of requests;
3) Interact with the calls;
4) Check the status of tickets;
5) Approve requests;
6) Check the status of requests made by other people on the team;
7) Register comments, upload files;
8) Mark the calls as resolved;

See below some of the main features of the system in the web version:

1) Personalized service portal (customer focused);
2) Opening and monitoring of Tickets;
3) Advanced control of deadlines (SLAs);
4) Help center with FAQs and tutorials;
5) Notification flows;
6) Approval flows;
7) Task and project management;
8) Management of contracts payable and receivable;
9) Cost control of services and projects;
10) Management of indicators;
11) Satisfaction surveys;
And much more...

## Key features

- Open and monitor tickets
- Manage service deadlines (SLAs)
- Measure team operational efficiency
- Control service costs
- Client satisfaction surveys
- Personalized service portal
- Task and project management


## Frequently asked questions about Agidesk

### What is Agidesk?

Agidesk is a productivity application designed to help businesses manage client requests, track service deadlines, and measure team operational efficiency. It offers features for ticket management, progress monitoring, and client satisfaction surveys.

### Is Agidesk free to use?

Yes, Agidesk is available for free. The application is offered at no cost to users, with no in-app purchases or advertisements.

### What devices does Agidesk support?

Agidesk is currently supported on iPhone and iPod devices. It is designed for mobile use on these platforms.

### How often is Agidesk updated?

The latest version of Agidesk is 3.2.4, last updated on May 27, 2026. While the last update date is in the future, indicating potential for ongoing development, users can expect regular updates for improvements and new features.

### What is the age rating for Agidesk?

Agidesk has an age rating of 12+. This suggests it is suitable for users aged 12 and above, with content generally appropriate for this age group.

### How does Agidesk handle client requests?

Agidesk allows users to open tickets, monitor their progress, interact with calls, and check the status of requests. It also supports approving requests and marking them as resolved.

### What are the key features of the web version of Agidesk?

The web version of Agidesk includes a personalized service portal, advanced control of deadlines (SLAs), a help center with FAQs, notification and approval flows, task and project management, and cost control of services.

### What is the user sentiment for Agidesk based on ratings?

Agidesk has received a perfect rating of 5.0 stars from 1 review. This indicates a highly positive initial user experience, though more reviews would provide a broader sentiment.

## Version history (last 5 releases)

### 3.3.2 — 2026-07-24

General fixes

### 3.3.1 — 2026-07-15

• More stable login and session with automatic refresh — no unexpected drops.
• Fixes for contact users (login, ticket creation, name/avatar display).
• Loading indicator when switching lists.
• Performance and stability improvements.

### 3.3.0 — 2026-07-13

• More stable login and session with automatic refresh — no unexpected drops.
• Fixes for contact users (login, ticket creation, name/avatar display).
• Loading indicator when switching lists.
• Performance and stability improvements.

### 3.2.9 — 2026-06-19

General fixes

### 3.2.8 — 2026-06-16

General fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*