# AGL — Energy, internet, mobile

> Utility account management for energy, internet, and mobile services. (iPhone/iPad app by AGL Energy Limited.)

- Source: https://appshunter.io/ios/app/agl/id979410553 (this page in markdown: same URL + `.md`)
- Developer: [AGL Energy Limited](https://appshunter.io/developer/323220375)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.69/5 from 52,092 App Store ratings · 254 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 124 MB
- Languages: American English
- Released: 2015-04-21
- Data updated: 2026-09-12
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/agl/id979410553/reviews.md

## What is AGL?

Using the AGL App makes it easy to view your energy usage, check your bills and manage all of your accounts. Get help when you need it and much more, all in one place.

Gas and electricity insights

• Track your daily and hourly electricity consumption
• Set an electricity budget and receive notifications to track your usage and spending
• Compare your energy use over the last 12 months
• Enter your meter reads for accurate bill projections

AGL internet and mobile

• View your mobile SIM plan and nbn™ plan information
• Check your internet speed
• Monitor your mobile data use

Billing made easy

• Get bill projection and due dates for gas and electricity
• Update your payment methods and make payments on-the-go
• View and download past bills for energy, mobile and internet

Solar energy and solar battery

• Track how much solar you’ve exported to the grid in dollar value and kW/hrs
• Monitor your battery charge levels with weekly and daily views
• View your battery, solar and grid activity in one interactive chart
• Get notifications on the performance of your solar system

Manage your account

• Manage multiple properties
• Contact us via chat 24/7
• View offers exclusive to AGL customers

## Key features

- Track energy consumption
- View and manage bills
- Monitor internet and mobile plans
- Manage solar energy systems
- Update payment methods
- 24/7 chat support

## What do users think of AGL?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Helpful for tracking usage
- 💡 Useful for budgeting
- 👍 Informative and insightful
- 👍 Great app overall

**Cons**

- 🐛 Inaccurate data and billing information
- 🐛 Slow or delayed data updates
- 🐛 Confusing or misleading usage information
- 🔒 Poor customer service and support
- 🐛 App crashes and glitches

**Commonly reported bugs**

- Inability to log in or access account
- Incorrect or missing usage data
- Billing issues and discrepancies
- App crashes and freezes
- Unreliable performance and functionality

**Most requested features**

- Faster data updates and real-time usage tracking
- Improved billing transparency and accuracy
- Integration of gas and electricity accounts
- More detailed usage analytics and insights
- Ability to export data and usage history

## Recent user reviews (10 of 254)

All indexed reviews: https://appshunter.io/ios/app/agl/id979410553/reviews.md

### 1/5 — Untrustworthy supplier

*2026-09-03*

I set up a payment plan with a total amount of 1500 due in July half way through August my bill increased by 400 then 2 days later decreased by 800 and now has increased by 1100 in 2.5 weeks making a payment plan acceptance amount unaffordable. I live alone I run a fridge a washing machine and dryer watch tv for 3 hours twice a week and use the power supply to charge my phone and iPad. AGL disconnected without warning my electricity for 2 days and when it was reconnected the power blew my fridge up and I couldn’t turn on my safety switch in the power box. I had to pay for a new fridge which stopped me making a payment installment which is definitely not what I needed, AGL didn’t offer to reimburse me, I’m furious I had to pay to replace an appliance over a disconnection I wasn’t warned of through a bill or person coming to my house it was shut off at the office. The lady I spoke to from accounts inversions in 15 minutes could not answer me about the 800 drop in 2 days to the 1100 increase in 2.5 weeks just kept referring back to previous months bills. Now I’m told my plan was changed in July and she wanted to offer me a cheap one yet in October last year I was on the cheapest plan they could offer. I didn’t ask for a plan change and I can’t get any answers regarding the massive bill changes 3 times in 6 weeks …
Very very disgusted I receive 800 per fortnight live alone and have nothing in my house bar the simple necessities and pay the same amount in 3 months as my mother who runs a 7 bedroom house. If I don’t pay what they have decided to tell me I owe or which amount is correct I face a disconnection

### 5/5 — Reporting of usage

*2026-08-31, version 9.2.0*

Detailed breakdown day by day

### 1/5 — Terrible App

*2026-08-21, version 9.2.0*

Keeps crashing takes long time to sign in after multiple attempts finally gets to mobile code verification after entering correct received code opens up blue page saying system errors, like seriously big company like AGL can surely makes easy to navigate account login I need to check & pay by energy bills soon but can't access account! What a joke !

### 1/5 — Savings

*2026-08-21, version 9.2.0*

No longer shows savings from solar system and battery. Used to. Fail.

### 1/5 — Meter Read Scam

*2026-08-19, version 9.2.0*

AGL meter reads are incorrect and never matches with my solar inverter reads

### 1/5 — Useless

*2026-08-13, version 9.2.0*

The timeline only says 2 business days to process data but it never shows info on consumption even after 4 days

### 3/5 — AGL App

*2026-08-03, version 9.1.0*

I was told it was in real time: then I was told no. 30 min delay. Still get estimates over the weekend??? How if it is in real time.

### 1/5 — Internet plan payment nonsense

*2026-07-31, version 9.1.0*

Extremely inconvenient after recent changes to Energy Telco. Does not support bank account debiting so forced to use a card

### 1/5 — Bad very bad

*2026-07-30, version 9.1.0*

.

### 1/5 — App doesn’t seem to be updating?

*2026-07-28, version 9.1.0*

The app estimate for electricity hasn’t updated in about a month? No update as yet.

## Frequently asked questions about AGL

### What can I do with the AGL app?

The AGL app allows you to view your energy usage, check your bills, and manage all your AGL accounts, including gas, electricity, internet, and mobile. You can track consumption, monitor data usage, view bill projections, and manage payment methods.

### How does the app help with energy usage?

You can track your daily and hourly electricity consumption, compare your energy use over the last 12 months, and enter meter reads for accurate bill projections. The app also provides insights into your solar energy exports and battery performance.

### Is the AGL app free to use?

Yes, the AGL app is free to download and use. While the app itself is free, it may contain advertisements, and any services or plans managed through the app would be subject to their respective costs.

### What kind of support is available through the app?

The app offers 24/7 chat support to help you with any queries or issues you may have regarding your accounts. You can also access exclusive offers for AGL customers.

### Can I manage multiple properties or services with this app?

Yes, the app allows you to manage multiple properties and all your AGL services, including energy, internet, and mobile, from a single interface. You can view and download past bills for all these services.

## Version history (last 5 releases)

### 9.3.2 — 2026-09-10

This update includes: 

- Tweaks and changes to improve performance, security and experience across the app

### 9.3.0 — 2026-09-08

This update includes: 

- Tweaks and changes to improve performance, security and experience across the app

### 9.2.0 — 2026-08-06

This update includes
- Tweaks and changes to improve performance, security and experience across the app

### 9.1.0 — 2026-07-01

This update includes:
- Improvements to our Virtual Power Plant experience
- Tweaks and changes to improve performance, security and experience across the app

### 9.0.0 — 2026-06-16

This update includes:
- Tweaks and changes to improve performance, security and experience across the app

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## More apps by AGL Energy Limited

- [AGL EV Charging](https://appshunter.io/ios/app/agl-ev-charging/id1588651021)

All apps by AGL Energy Limited: https://appshunter.io/developer/323220375

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*
