# Agoda Partner Portal (YCS) — For Agoda property partners

> Mobile extranet for hotels to manage bookings, rates, and guest communication. (iPhone/iPad app by Agoda.com.)

- Source: https://appshunter.io/ios/app/agoda-partner-portal-ycs/id1334645772 (this page in markdown: same URL + `.md`)
- Developer: [Agoda.com](https://appshunter.io/developer/440676905)
- Category: Business, Travel
- Price: Free
- Rating: 4.60/5 from 344 App Store ratings · 253 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.4 · 17 MB
- Languages: American English
- Released: 2018-01-31
- Data updated: 2026-08-31
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/agoda-partner-portal-ycs/id1334645772/reviews.md

## What is Agoda Partner Portal (YCS)?

Agoda Partner Portal (formerly YCS) is the partner app for managing your business with Agoda. 
When you’re away from desktop, Agoda Partner Portal on mobile helps you stay close to the work that keeps your business moving — from daily operations and guest communication to pricing, promotions, and business visibility. Whether you manage one property or a larger portfolio, Agoda Partner Portal gives you a convenient way to stay informed, make updates when needed, and respond quickly throughout the day. 
Use the app to: 
- Keep rates and availability up to date with speed and control 
- Stay on top of reservations and the day-to-day work behind every check-in 
- Access business, competitor, and demand insights to support better decisions 
- Manage promotions with clearer visibility into pricing and performance 
- Respond to guests and keep conversations moving 
- Stay close to reviews and the feedback shaping your reputation

## Key features

- Update rates on the go
- Manage availability precisely
- Communicate with guests
- Real-time property information
- View and respond to reviews
- Create Express Tonight promotions
- Check promotion performance

## Recent user reviews (10 of 253)

All indexed reviews: https://appshunter.io/ios/app/agoda-partner-portal-ycs/id1334645772/reviews.md

### 1/5 — 悪評そのものです。

*2026-07-22*

予約情報の精度が低く、予約確認が不正確なケースが多く発生しています。

また、コメント機能では、入力した内容をAIが勝手に書き換えてしまい、本来伝えたい内容が相手に正確に伝わりません。誤解やトラブルの原因になり非常に困っています。

さらに、サイトやサイトコントローラーとの連携にも問題があり、運営上さまざまな支障が生じています。サイトコントローラー会社の担当者も、この状況には困惑されています。これにアプリとの連携が取れないので、多数の人員で管理なんて不可能です。

その他にも問題が数多くあります！

テレビCMや、WEBのCMなどに力を入れられているためか、予約数は、たしかにありますが、システム面やWEBサイトの品質が追いついておらず、現場ではトラブルが絶えません。

改善できないのかをアゴダへ問い合わせたところ、「嫌なら利用をやめればいい」という趣旨の対応を受け、非常に残念で強いストレスを感じました。

システム面だけでなく、サポート対応さにも大きな不満があります。

現在は多くの予約が入っているため、すぐに掲載をやめることはできません。しかし、この状況が改善されないのであれば、時期を見て弊社は撤退することも真剣に検討しています。

どうか利用者の声に耳を傾け、システムとサポート体制の改善をよろしくお願いいたします。

**Developer response:** Agoda strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.

### 1/5 — Needs to be updated

*2026-04-03*

Needs to be updated

**Developer response:** Agoda strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.

### 1/5 — “We are currently experiencing technical difficulties”

*2025-12-28, version 2.24.0*

Literally anything you want to do is going to be a hassle. Absolutely horrible technical support, IF you can even get a hold of one. Stick to Airbnb or Booking.com

### 1/5 — Worst

*2025-12-03, version 2.23.0*

a million dollar company can't even make a app

### 1/5 — Ứng dụng quản lý và đặt phòng khách sạn tồi tệ nhất !

*2025-11-27, version 2.23.0*

Agoda và YCS giữ tiền phòng của khách hàng trả cho khách sạn khoảng hơn 30 ngày, đây là sự CHIẾM DỤNG VỐN. Bao nhiêu khách sạn ở khắp các quốc gia sử dụng nền tảng này đang bị lợi dụng. Trong khi đó, nền tảng như Airbnb thường thanh toán tiền phòng lại cho khách sạn sau khi khách check out chỉ cùng lắm 1 ngày. 

Tự động xoá lịch, mở lịch cho khách đặt phòng mặc dù chủ nhà đã khoá lịch vì có khách khác đặt trước. Tôi đã gặp tình trạng này quá nhiều lần và dẫn đến khách sạn bị đánh giá 1 sao lần đầu tiên của khách hàng do bị trùng lịch đặt phòng và không còn phòng cho khách đã đặt phòng. Và Agoda, YCS không bao giờ chịu trách nhiệm cho chuyện này.

Nền tảng này không tôn trọng chủ nhà !

### 1/5 — ระบบค้าง

*2025-11-27, version 2.23.0*

เมนู Reservation ค้างบ่อยมากเลยค่ะ เสียเวลาต้องไปเปิดดูในแล็บท็อป ทำงาน แบบ Remote จากนอกออฟฟิศไม่ได้เลย

### 1/5 — one of the biggest player with the WORSE app

*2025-11-26, version 2.23.0*

False notifications bug is not fixed and it’s been a looooong time. Mobile interface this buggy and awfully design in 2025 is abomination. Maybe get a new dev team.

### 1/5 — Buggy

*2025-11-17, version 2.22.0*

Its so buggy plz learn from airbnb

### 1/5 — Worst version

*2025-11-15, version 2.22.0*

Sorry, your new version 2.2 is NOT working for the app. I keep on installing it over and over again but still doesn’t works. The version 1 is better. Pls fix this ASAP.

### 1/5 — ข้อมูลไม่ถูก

*2025-11-14, version 2.22.0*

ข้อมูลของโรงแรมไม่ถูกต้อง รูปภาพก็มั่วมาก ทั้งๆที่ข้อมูลใส่ไว้ในระบบหมดแล้วพอถามก็บอกว่าข้อมูลมันลิ้งกับเจ้าอื่น สิ่งที่มันแย่ที่สุดก็คือข้อมูลมั่วข้อมูลไม่ตรง เนื่องจากความผิดพลาดของรระบตัวเอง แต่ให้เรามาตามเรื่องเองอันนี้คือน่าเกลียดที่สุด

## Frequently asked questions about Agoda Partner Portal (YCS)

### What does the Agoda YCS for hotels app do?

This app is a mobile extranet designed specifically for hotels using Agoda's YourCleverStay (YCS) system. It allows you to manage your property's bookings, update rates and availability, communicate with guests, and monitor performance directly from your smartphone or tablet.

### What are the key features of this app?

Key features include the ability to update rates and availability in real-time, communicate with guests via messages for smooth check-ins, view and respond to guest reviews, create last-minute 'Express Tonight' promotions to fill inventory, and track the performance of your promotions.

### Is this app free to use?

The app itself is free to download and use. However, it is an extranet tool for hotels partnered with Agoda, and its functionality is tied to your existing Agoda YCS account. The description indicates it has ads.

### Who should use the Agoda YCS for hotels app?

This app is intended for hotel owners and managers who are already registered with Agoda's YourCleverStay (YCS) program. It is not for guests looking to book hotels or for managing Agoda Homes properties, for which a separate Agoda app should be used.

### Can I manage my hotel's finances through this app?

The app focuses on operational management such as updating rates, availability, guest communication, and promotions. While it provides key property information and performance data, detailed financial management or reporting is not explicitly mentioned as a primary feature within the provided description.

## Version history (last 5 releases)

### 2.33.0 — 2026-08-03

YCS is now Agoda Partner Portal, with a new name and refreshed visual identity. All the tools you use remain the same.

### 2.32.0 — 2026-06-09

Recent improvements include:
- Various performance enhancements

### 2.29.0 — 2026-02-17

Recent improvements include:
- Various performance enhancements and bugs

### 2.28.0 — 2026-02-13

Recent improvements include:
- Various performance enhancements

### 2.26.0 — 2026-02-05

Recent improvements include:
- Various performance enhancements and bugs

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## More apps by Agoda.com

- [Agoda: Cheap Flights & Hotels](https://appshunter.io/ios/app/agoda-cheap-flights-and-hotels/id440676901)

All apps by Agoda.com: https://appshunter.io/developer/440676905

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*