# AGXR Attune — user reviews > 15 indexed App Store user reviews of AGXR Attune by GN Hearing, rated 4.70/5 from 609 ratings. - Source: https://appshunter.io/ios/app/agxr-attune/id1338795247/reviews - App overview in markdown: https://appshunter.io/ios/app/agxr-attune/id1338795247.md - Rating breakdown: 5★ 457 · 4★ 128 · 3★ 20 · 2★ 3 · 1★ 1 ## What do users think of AGXR Attune? Overall sentiment: negative **Pros** - 👍 App usually works well - 👍 Appreciate usability and sound quality - 👍 Worked amazing with higher quality amplifiers **Cons** - 🐛 App keeps closing unexpectedly - 🐛 Lose customized settings - 🐛 Constantly have to reset phone for updates - 🐛 One side works better than the other - 🐛 Hearing aids taken in multiple occasions - 🐛 Daily reset to desired volume needed - 🐛 App won't keep user volume settings - 🐛 App can't connect to hearing aids - 🐛 Connection loses within minutes - 🐛 App keeps cutting off - 🐛 Constantly not connected - 🐛 Have to complete consent form repeatedly - 🐛 App never knows when it's going to work - 🐛 Software freezes manual control - 🐛 Investment is useless - 🐛 App doesn't work - 🐛 Won't connect to aids - 🐛 Quit working after IOS update - 🐛 Can't control volume/environment - 🐛 Shows connected on phone but not app - 🐛 App not connecting with iPhone update - 🐛 App not working under iOS 13 - 🐛 Basic functions accessible via control panel but app reports not connected - 🔋 Batteries only last ~12 hours - 🔋 Desire batteries to last 16+ hours **Commonly reported bugs** - App keeps closing and losing settings - Connection issues and resets required - One side hearing aid performance varies - User-defined volume settings not retained - App fails to connect to hearing aids - Frequent disconnections - Consent form requires repeated completion - Incompatibility with iOS 13 - Software freezes manual control - App reports not connected despite phone showing connection **Most requested features** - Fix app crashes and setting loss - Improve connection stability - Allow stable volume setting - Update app for iOS 13 compatibility - Improve customer service - Ensure app works reliably - Fix repeated consent form issue - Update app for latest iPhone updates ## Most critical reviews (10 lowest-rated) ### 1/5 — No update for 13 *2022-08-24, version 1.23.0* Still no update that will work with my phone. 6k for hearing aids and no decent customer service. ### 1/5 — Useless *2021-08-03, version 1.13.1* Can’t get the app to connect to my hearing aids. When it does finally connect it loses the connection within a few minutes. Useless. ### 1/5 — Won’t stay connected *2020-03-02, version 1.7.0* The app keeps cutting off ..I log in and it finds my hearing aid then I go out and the sound doesn’t sound right so I go back in and it shows not connected and it finds my hearing aids again..it’s constantly like this..I’m beginning to hate this app..you’ve got some serious bugs ### 1/5 — Please fix this! *2020-01-10, version 1.5.1* I have to complete the consent form repeatedly throughout the day!! ### 1/5 — Doesn’t work. *2019-10-23, version 1.5.1* As previously noted on this stream app doesn’t work. Will not connect to aids. Quit working last IOS update. ### 1/5 — Doesn’t work *2019-10-22, version 1.5.1* Running IOS 13.1.3. Won’t connect with app. Can’t control volume or environment through interface. Shows hearing aids are connected on phone but not through app. Needs fixing. ### 1/5 — Broken *2019-10-17, version 1.5.1* App not working under iOS 13. Basic functions accessible thru control panel but app reports not connected. Needs urgent update. ### 3/5 — Won’t keep settings *2021-09-03, version 1.17.0* I created a user volume setting. I change to that setting the switch back to home and it doesn’t reset the volume to default. ### 4/5 — Good app, but.. *2025-05-28, version 1.39.0* I love this app; I need this app. But here lately, the app keeps closing and then I lose my customized settings for my hearing aids. Can you fix? My firmware is updated and so is my iOS. ### 4/5 — AGX Hearing *2024-03-03, version 1.35.0* App usually works very well. Yet constantly have to reset phone for updates . And sometimes one side works better than the other. I have had to take in the hearing amplifiers on multiple occasions. Looking forward to when I can get their higher quality hearing amplifiers. Which I noticed when I tested those on my ears; worked amazing with no issues. So I give them. 4 Star rating. ## Most praised reviews (5 highest-rated) ### 5/5 — Do not base your decisions on these reviews. *2020-05-21, version 1.7.6* I’m an audiologist with extensive experience with the use of these apps from all manufacturers. All of the complaints listed here reference issues with updates to either the app or the hearing aids. Hearing aids are updated pretty often and so is the iPhone. Every time this happens both the phone and hearing aids need updated. Sometimes updating the hearing aids requires an appointment with the fitter or audiologist. So yes, if you update your phone and not the hearing aids it’s going to be a glitchy connection. If you don’t update the app it will crash. This is not low quality. This is technology. ### 5/5 — Bad *2019-11-17, version 1.5.1* Never no when the app is going to wotk ### 5/5 — App not connecting *2019-10-18, version 1.5.1* Emergency! The App is not connecting with the latest iPhone update (13). Need to update the app immediately to resolve. ### 4/5 — Hearing aid volume *2022-07-30, version 1.23.0* I should be able to set a stable volume and only increase when needed or wanted. Each day I have to reset to desired volume. Batteries in mine only last approximately 12 hours. I charge every day and would like them to last 16 hours or more. Other than that I appreciate the use ability and sound quality. ### 4/5 — This app fails on OS 13.xx. *2019-11-15, version 1.5.1* The software freezes manual control of the hearing aids. My investment is useless as a result. My audiologist is unable to cope with this problem.👎🏼👎🏼👎🏼 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-04.*