# AHC Mobile — user reviews > 51 indexed App Store user reviews of AHC Mobile by AmeriHealth Caritas Health Plan, rated 1.30/5 from 102 ratings. - Source: https://appshunter.io/ios/app/ahc-mobile/id1340456041/reviews - App overview in markdown: https://appshunter.io/ios/app/ahc-mobile/id1340456041.md - Rating breakdown: 5★ 6 · 4★ 2 · 3★ 1 · 2★ 3 · 1★ 90 ## Newest reviews (16 of 51) ### 1/5 — Can’t get into the app *2025-03-22, version 6.10* I can’t get into the app at all ### 1/5 — Member not found? *2025-02-26, version 6.10* Says member not found even though I’m definitely a member, they need to work on this app, I can’t pay my bill now ### 1/5 — Trash App *2025-02-24, version 6.10* It’s a total joke one day you can log in then the next week it doesn’t recognize any of your information.it does not update the plan even though it says in 3 business days the info will reflect. The reps know nothing about the app at all. It’s a total joke but I’m not laughing ### 1/5 — Horrible *2025-01-23, version 6.8* Un desastre de configuración y entrar es casi una proeza. Es el app más malo del App Store ### 1/5 — Amerihealth needs a new app *2025-01-15, version 6.8* Tried to make an account for my kids my son is 16 and my daughter 14. I just keep getting the message that says must be 14 to register. ### 1/5 — Horrible App *2025-01-07, version 6.8* App was fine at first but now i can’t log in. Idk what’s the point of this App honestly. ### 1/5 — Can’t login *2024-11-06* I haven’t been able to login since I’ve downloaded the app. However, signing in online I have no problems. This app needs improvement. ### 1/5 — APP IS TRASH *2024-08-23, version 6.8* This app is utter garbage, needs hella work! ### 1/5 — They troll you with malpractice *2024-08-23* First off, “contact customer support” is a blank page. Next, this app can’t recall my password, refuses to acknowledge my password reset information, then provides no matches to my account from its web version. This generally aligns with the timing of an important medical procedure being estimated by this company, and if they don’t want to do it, they’ll make you miserable to find out why, locking you out of your account, etc. ### 1/5 — It doesn’t work *2024-08-22, version 6.8* I try a lot of time, but i can never register ### 1/5 — La aplicación sería besarlo en español pues la utilizan muchos de habla hispana *2024-02-06, version 6.6* Si me pudiesen ayudar ### 1/5 — Worse than I thought *2024-01-03, version 6.6* I didn't have good vibes from the get go. I tried to register but I was never sent an email for verification so therefore I'm still not registered. HORRIBLE NIGHTMARE!!! ### 1/5 — Doesn’t work *2023-12-05, version 6.5* You can log in then when you try and do anything it says “error occurred” and kicks you right out ### 1/5 — Waste of time *2023-09-26* Trying to make a account for my children who are minors but I can’t make one because they have to be 14+ to have an account. How are parents supposed to make an account for their children? Isnt it the whole point of having this app that you can follow your child’s health plan ### 1/5 — Update *2023-09-15, version 6.4* Update is not working ### 1/5 — What update? *2023-09-15, version 6.4* Keeps telling me there’s an update date. When I go to app to update there is nothing. Deleted app and reinstalled. Still same issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile App Doesn’t Work *2026-05-15* The mobile app has old information that can’t be accessed nor updated. Can’t update login information to reset password. The whole app should be ousted and removed. Then, replaced with an app that actually supports the client/participant. ### 1/5 — Useless & Broken-Uninstalled *2026-04-22* Can’t register it just spins and error. Then can’t login because it just spins and then error. The website is malfunction completely. They need to just true encoding away and start over. Even when not signed on the find a provider doesn’t even work properly, I choose 1 of 2 plans in my state in which one is Medicaid, I can’t even filter the 300 results because the button just starts you over. I then type in a name for a pcp that verified on their practice site they take this plan specifically & Medicaid. Why does this app say that this doctor “doesn’t accept Medicaid” when even the amerihealth website also confirms they do. Immediately uninstalled within 10min. ### 1/5 — Might as well be generic *2026-02-18, version 6.15* There’s almost no information available and it’s not easy to navigate ### 1/5 — Useless, horrible app *2025-11-17* Good luck trying to look up a specialist when you can’t sort by specialty (and all the specialties are lumped together). There are 489 pages via the app on my phone and EVERY time you click on a specialist to get their details, when you page back you are returned to page 1! ### 1/5 — No sign area for members *2025-09-15, version 6.10* The only thing I can do on the app is look for a plan, doesn’t allow me to anything else, no place to sign in ### 1/5 — Log in *2025-07-30, version 6.10* Simply can’t get into the app to see anything. A fix would be nice but it’s been like this for months so I don’t see it happening. ### 1/5 — Terrible app *2025-06-06, version 6.10* The app is useless and not user friendly. ### 1/5 — Site does not work *2025-05-02* Cannot create an account. I have tried multiple times. Even deleted app and reinstall. Just says error every time page tries to load information. ### 1/5 — Minors is a no go!!!!! *2025-04-15, version 6.10* Can’t make an account for any of my children. If I could give 0 stars I would. ### 1/5 — Terrible is an understatement *2025-04-05, version 6.10* The worst health app. -1/10 stars ## Most praised reviews (5 highest-rated) ### 5/5 — Great app *2025-01-28* I don’t have a problem with the app. Customer service is always available to me each time I call. ### 5/5 — Hi i have a meber.id but i my meber nubmber is 9110046 im am 7 i have a card im poster be 14 *2022-05-22, version 5.4* Hi ### 4/5 — Needs an upgrade *2026-07-21* App is absolutely terrible needs to be redone completely The website is just as bad as far as trying to navigate or add care members which I’m guessing I’ll have to make separate profiles for my children ### 2/5 — Getting help is like pulling teeth. *2026-04-20* “I need help with ‘this’” “Okay sir, call this number instead.” “Why can’t I log in?” “Oh sir, our SERVERS (for health services) have been down for a week. Also we have no idea when it will be fixed. And cannot inform you when you will be able to USE our health services again” ### 2/5 — Not great… *2023-10-02* Can’t see my claims or anything like I can on the website which is why I downloaded the app. The only cool thing is in meds, it shows side effects and interactions --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*