# ahm health insurance — user reviews > 98 indexed App Store user reviews of ahm health insurance by Medibank Private Limited, rated 4.67/5 from 4,579 ratings. - Source: https://appshunter.io/ios/app/ahm-health-insurance/id1371865965/reviews - App overview in markdown: https://appshunter.io/ios/app/ahm-health-insurance/id1371865965.md ## Newest reviews (16 of 98) ### 4/5 — Claiming procedure *2026-07-29* I’m getting use to this App; however, when choosing photos from my album, I’m finding it hard to pick the correct one. As the photos all look the same, and there are no visible dates, it leaves me guessing which photo would be the correct choice and have I chosen the correct one? Other than this, it’s been a good App. PS. A heads up on how to remove older photos would be great 😁 ### 5/5 — Pharmacy claim *2026-07-27, version 51.6.0* Quick and easy to do ### 5/5 — Love it *2026-07-21, version 51.6.0* Best ahm ever ### 5/5 — Easy to claim *2026-07-20, version 51.6.0* App is intuitive to use and easy to claim when you forget your card for treatment providers. ### 5/5 — Quick & Easy to use *2026-07-17* I appreciate how quick and easy the app is to use. It also let’s you know how much you are getting back on the spot, so you can cross reference when you receive your benefit. ### 5/5 — Every to use *2026-07-17, version 51.6.0* This app is good and easy to use ### 5/5 — Delightful *2026-07-12, version 51.5.0* Like the apps. It is easy to make a claim. ### 5/5 — Sb *2026-07-10, version 51.5.0* Easy to make claim and helpful on phone ### 5/5 — On line claim *2026-07-08, version 51.5.0* So, so easy ### 5/5 — Easy claiming *2026-07-04, version 51.4.1* AHM app makes it very easy to claim online ### 5/5 — Easy claims *2026-07-03* I have had ahm for a number of years now and have only really used it for my chiro. However realizing I can claim my vaccines for travel and some dental I have found the app amazing to work with. ### 5/5 — Claim *2026-07-02, version 51.4.1* Great on line site so easy to use! ### 5/5 — Easy Great Cover *2026-06-30, version 51.4.1* The app is really easy to use making claims is a breeze. Your coverage is fantastic. Would be great if health funds covered visits to specialists. However I am loving AHM.! ### 5/5 — Claim *2026-06-30* Just started our first claim. Easy to follow. Was a bit apprehensive at the start given we have not recieved our card yet. But it was easy to navigate. Thanks. ### 5/5 — Tick *2026-06-25, version 51.4.1* App on iPad seems to work well ### 5/5 — Cat *2026-06-24, version 51.4.1* Extremely easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t have late model phone! *2026-09-03* Well it’s all good and well if you have a phone that can use this AHM app .. I don’t and I’ve been having to go online to use this fund to make my payments and claims and a lovely person helped me to use a email address that got me in … now because of your weekend update I cannot get into the site… I think it’s time I cancel My health insurance after being with you since 1987 … really disappointed… I find it very discriminatory against us older generation who are happy with what phones we have because we like to keep it simple ! I thank you not! ### 1/5 — App full of faults *2026-08-21* Claims section is full of faults, can’t save details after you enter them, the save button is hidden by keyboard and you can’t lower keyboard. Also wouldn’t MFA when I updated my bank details, got an alert saying”something went wrong, try again later. When you need it to work, the app struggles, especially on the claims page. Seems to be a regular tactic for insurance companies to make it too hard to get your money. ### 1/5 — Horrible customer service *2026-08-08, version 51.9.1* Charge me for something I never won and after correcting they on error never apologise for the own mistake ### 1/5 — Can’t get past the ad *2026-08-01, version 51.6.0* This app might be fantastic, who knows, but I can’t access it because after logging in, I’m blocked by an AHM ad for a $10,000 cash boost that won’t let me bypass or dismiss it. I’m on the latest iOS update, and I’ve tried deleting and reinstalling the app, but that doesn’t resolve the issue. ### 1/5 — Benefits *2026-06-09, version 50.6.0* I don’t know how to claim all these benefits I pay for with regards to health ### 1/5 — Claiming Is Difficult *2026-06-02, version 50.6.0* There is no notification when you log a claim. It’s also difficult to speak to someone. ### 1/5 — No refund for essential treatment *2026-05-28, version 50.6.0* 087 CBCT analyst and interpretation not covered ### 1/5 — Have to wait too long *2026-05-01, version 50.6.0* I had to wait for a long time to get any assistance. Took longer online than on phone. Not happy. ### 1/5 — Claim *2026-04-21, version 50.3.0* Unable to submit 2 claims for the same service for the same date ### 1/5 — App Update not working *2026-03-08, version 49.0.0* Used to be good but the app update doesn’t work so now it’s completely useless ## Most praised reviews (10 highest-rated) ### 5/5 — Easy app use *2026-08-26* This was my first time using this app and making a claim and once I figure out what my provider number was, it was very straightforward to use. ### 5/5 — Gold standard *2026-08-14* You get what you pay for. Never once had an issue and AHM have helped been my parachute when I needed it most… wouldn’t recommend anyone else thank you ahm! ❤️ the best around ### 5/5 — Prompt fix *2026-08-09* Edit: Thanks for fixing this so quickly! Really impressed. This app might be fantastic, who knows, but I can’t access it because after logging in, I’m blocked by an AHM ad for a $10,000 cash boost that won’t let me bypass or dismiss it. I’m on the latest iOS update, and I’ve tried deleting and reinstalling the app, but that doesn’t resolve the issue. ### 5/5 — The premiums are getting pricey *2026-08-06, version 51.9.1* You don’t get much back, considering the premiums keep going up as do the cost of services and products. ### 5/5 — Perfection *2026-08-06, version 51.9.1* If every company conducted business like AHM the world would be a happier place ### 5/5 — Great appreciated *2026-07-31, version 51.6.0* Thanks Timtam for being such a kind caring person with great support! Made my day. Thanks ### 5/5 — So easy *2026-07-31, version 51.6.0* So much better to use and navigate than other providers. ### 5/5 — Brilliant app *2026-07-29, version 51.6.0* Very straightforward and quick ### 5/5 — Easy claim for ambulance *2026-07-29, version 51.6.0* Very easy to claim via the AHM app. Great service. ### 5/5 — Making Claims. *2026-07-27, version 51.6.0* Thank you for making it easy and having such a quick turnaround time. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*