# Ahmedabad BRTS-AMTS — user reviews

> 32 indexed App Store user reviews of Ahmedabad BRTS by Ahmedabad Municipal Corporation.

- Source: https://appshunter.io/ios/app/ahmedabad-brts-amts/id1392358849/reviews
- App overview in markdown: https://appshunter.io/ios/app/ahmedabad-brts-amts/id1392358849.md

## Newest reviews (13 of 32)

### 1/5 — Application not working

*2022-10-14, version 2.1*

Hi AMTS & BRTS Team ,

Please update this Application last 1 month not working app

### 1/5 — Give an Bug Fixing Update

*2022-04-11, version 2.1*

I am using the app from past 3 day and till now their are none of service is starting, always show Error “Please Be Patients We are Syncing Latest Routes “ Give an solution for this problem Update The Application

### 1/5 — Application not working

*2021-12-13, version 1.1*

Whenever i click on any module of the app it shows please be patient.. please be patient and nothing happens every time..
 
Its 4th i day since I installed application but not even single time its ran..

### 1/5 — Worst app for booking tickets

*2021-11-30, version 1.1*

Every-time between a month it’s going to stop working, this time it’s not running from a month, there customer care operators re saying to use other mode and miss guide, no proper reply thats after i try to contact them for 40time a day.
My request is even isn’t solve issues, delist from app store and don’t shouting to use online system #AMC.
100% failed

### 1/5 — App Not Working

*2021-01-23, version 1.1*

App keeps on showing error “Please be patient...Try again after some time”. Faltu App. No one is seriously looking to improve it from last 2 months.

### 1/5 — Bad Experience

*2020-08-27, version 1.1*

Tried to recharge card. Amount debuted from source account and transaction status shows failed in the App. No functional call/email for customer support.

### 1/5 — can’t select amts

*2020-07-26, version 1.1*

I cant select Amts in it .

### 1/5 — stuck at Routes syncing

*2020-02-29, version 1.0*

App has been syncing routes for more than 20 minutes, doesn't allow purchase of brts tickets.

### 1/5 — Improve bugs

*2019-04-17, version 1.0*

Money can debit from my account and  doesn’t generate ticket

### 1/5 — Very Poor

*2019-02-20, version 1.0*

You can never book a ticket in first go. It always takes around 20 - 30 minutes to complete booking. Useless app. Super slow server so you can’t even post feedback to the developers.

### 1/5 — Worst app ever

*2019-01-04, version 1.0*

Did recharge smart card 2 days ago with app and they haven’t recharged my card yet. Money have been deducted from my bank account.
Worst customer support.
They even declining to refund stating that there is no transaction.

### 1/5 — Worst application recharge unsuccessful and no refunds.

*2018-12-26, version 1.0*

I have reacharged my smart card and it was unsuccessful still have not received my refund it’s been 6 days . Unload this this app from App Store . Bad support service from toll free number .

### 1/5 — Never Use this app because of lots of bugs.

*2018-11-19, version 1.0*

Too bad application.Lots of bugs and all.
Sometimes didn’t get otp and faced issue in payment also.Many times the balance is deducted but ticket not generated.so, wasting your money.My advice please avoid to use that until it becomes bug free.

## Most critical reviews (10 lowest-rated)

### 1/5 — OTP Bug

*2025-05-28, version 2.2.4*

30 minutes we are waiting for otp still not received

### 1/5 — Can’t even login

*2024-11-22, version 2.2.4*

Atleast login should work Very unstable app

### 1/5 — Late time problems

*2024-11-10, version 2.2.4*

i booked tickets at 10:12 AM and when i get the tickets after paying from my gpay it showed me 9:29 AM and so i can scan this ticket because it got expired already since ticket only scan in 15 min after booking. 

solve this problem

### 1/5 — SCAM

*2024-06-09, version 2.2.3*

I booked ticket via this app my money got deducted twice. I did informed via call whatsapp via app via email but nobody responded.

ticket is of smaller amount that doesn’t mean we will not file comaplaint. Even for 1 Rs I can file complaint by spending amount fees of advocate. I will not tolearate any kind of scam

### 1/5 — Improper Update

*2023-09-13, version 2.2.1*

For ios user.

After feeling all the require detail for sing up, Can not login because of keyboard can not be minimised. Also for feeling mail id @ symbol not found in keyboard.

Update properly.

### 1/5 — Money get deducted

*2023-09-09, version 2.2*

Money get deducted every first time of transaction and doesnt get any refund of that money

### 1/5 — Use less

*2023-08-20, version 2.2*

Don't download it

### 1/5 — Worst app

*2023-07-07, version 2.2*

Worst app because the server doesn’t respond.We can’t login via ios there is no customer support for traveling on bus station. 
Its very difficult for travelers who are migrant from different states

### 1/5 — Planner isn’t working all time

*2023-04-02, version 2.2*

Its always showing “please be patient while sync latest route information for you try after some seconds “

### 1/5 — App is working properly

*2022-11-21, version 2.1*

This app is not working properly on IOS Version , please update its server or app version. When I search any route then it’s can’t response any.

## Most praised reviews (9 highest-rated)

### 5/5 — Map update

*2020-01-09, version 1.0*

Please update transit maps as soon as possible

### 5/5 — Update app or Change the Name or Logo

*2019-12-13, version 1.0*

As on 12/12/2019 amc announced for more 500 buses hired n its on road soon so people are travelling by them n day by day increased so for better support you have to update this app n change the logo as smartcity logo or if possible change the name also . , one more thing add janmitra card support in this application which is important for all.

### 5/5 — It’s a fabulous app facilitating citizens for BRTS travel.

*2018-06-28, version 1.0*

Online Tickets can be booked and Top ups of Janmitra Card can be done here.

### 5/5 — Best public transit

*2018-06-20*

Fast travel...low fare....high frequency....high degree of comfort ...proud to be ahmadavadi .....👍

### 5/5 — Full package

*2018-06-17, version 1.0*

This app is the best option for all visitors of Ahmedabad as well as to its local people who usage BRT on regular basis.
Full information with route , fare and time.
Great app👌🏻

### 3/5 — Good but improvement needed

*2019-01-31, version 1.0*

Hi this is a very useful app for daily travellers kindly provide some updates , from last 2 days server is not working properly it responses late and we are not able to proceed further kindly check the problem , from application side kindly provide pamyment option from google pay or phone pay or paytm , these are basic payment gateways people using it is very difficult to enter all your card details every time else you can provide janyatra wallet kind thing , this is actually a useful application please provide some improvements , and please solve server problem

### 3/5 — overall good app , need Bhip, Upi or digital payment options

*2018-10-02, version 1.0*

Its overall good app design, real time  chart n all but do something in digital payment option i.e. paytm, bhim, etc...

### 2/5 — Good App but Still Need to Be better

*2023-05-29, version 2.2*

Most times its Syncing Routes Takes Longer Time than Usual upto 25 to 30 min please improve that issue

### 2/5 — Hanging issue

*2018-08-29, version 1.0*

Bit hard to buy ticket at time . I think here is need to update it.....

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*
