# AHOY-Seafarer professional app — user reviews > 20 indexed App Store user reviews of AHOY by Synergy Maritime Pvt. Ltd., rated 3.50/5 from 4 ratings. - Source: https://appshunter.io/ios/app/ahoy-seafarer-professional-app/id1477968777/reviews - App overview in markdown: https://appshunter.io/ios/app/ahoy-seafarer-professional-app/id1477968777.md - Rating breakdown: 5★ 1 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (2 of 20) ### 4/5 — Issue resolved *2021-09-08* Issue have been resolved after reinstalling the app. Thanks for the support. **Developer response:** Hi, Sorry about the inconvenience. Can you please uninstall now and download the updated AHOY app from the Appstore and try login again. In case the issue still persists, kindly send the error screenshot to ahoy.it.support@synergyship.com along with the contact details so that we check this. ### 4/5 — Not get updated features *2021-07-13* After updating the latest version 2.2.0 it is still showing the previous version and not displaying synergy locker as mentioned inthe new update . Please check **Developer response:** Sorry for the trouble caused. In this case, Please contact us from your email address at ahoy.support@synergyship.com we will look into it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Raise an issue is only for name…..Not resolving any issue nor responding *2024-09-09* The raise an issue link is not working I think it’s given in app only for documentation I think coz I raised a complaint multiple times but their is no response from Syñergy side. **Developer response:** Hi, really sorry about the inconvenience. Please drop an email to 'ahoy.support@synergyship.com.' with the issue details. We will check and get back to you. ### 1/5 — Verification under process *2024-07-11* My profile verification is under process from past 1 month, i was told to apply for the vacancy through this app but no response from verification department. Please solve this issue, every day i try to login using my mobile number it shows profile under process , idk when this process is gonna end or approve. ### 1/5 — App not working *2021-07-13* After updating the app unable to login for using it , it is asking to retry . Tried reinstalling the app still the same **Developer response:** Sorry for the trouble caused. In this case, Please contact us from your email address at ahoy.support@synergyship.com we will look into it. ### 1/5 — App not working *2021-02-23* After updating app it’s not working Try again error coming **Developer response:** We apologise and understand your disappointment. This is now fixed and please update your app from App Store or re-install. We will be more vigilant in preventing such issues from occurring. -- Ahoy Support ### 1/5 — Can’t open the app *2021-02-22* The new update is really disappointing, it shows retry each and everytime I open through my phone **Developer response:** Dear Dhanush, We apologise and understand your disappointment. This is now fixed and please update your app from App Store or re-install. We will be more vigilant in preventing such issues from occurring. -- Ahoy Support ### 2/5 — Not available for macbook air 2013 intel i5 chip set. *2023-06-30* Please make it available for intel i5 chipset also..this app is availble for m1 chipset only as mentiond in compitible device. ### 3/5 — Verification not complete last 48 hrs *2024-08-27* I try to sign in since last 3 to 4 days but verification is under process can u help me out pls ### 3/5 — App not responding *2021-07-15* When ever i open this app it shows some blue screen only. **Developer response:** Sorry for the trouble caused. In this case, Please contact us from your email address at ahoy.support@synergyship.com we will look into it. ### 4/5 — Bug *2023-06-09* The apps closes every time I try to open up next section **Developer response:** Hi, really sorry about the inconvenience. Please drop an email to 'ahoy.support@synergyship.com.' with the issue details. We will check and get back to you. ### 4/5 — Not working properly *2022-04-15* Since last update, Unable to update the certificate and other tabs not showing database only showing blank screen. Trying to add reimbursement not adding, pls resolve the issue **Developer response:** Sorry for the trouble caused. In this case, Please contact us from your email address with CDC at ahoy.support@synergyship.com. So that we will look into it and do the needful. ## Most praised reviews (8 highest-rated) ### 5/5 — Verification issues *2025-02-10* Since last 15 days it’s still showing verification in progress what are the issues please check sir. ### 5/5 — Recent app update crashing on iOS device *2023-06-05* I’ve updated recently this app but it is crashing too much on my iPhone. ### 5/5 — Unable to use app *2023-03-27* dear ahoy team ,my cdc verification under process from more than 10 months .am unable to use ahoy app .plz solve the problem ### 5/5 — Unable to download attachment in learning tab. *2022-10-05* Unable to download company notices attachments in learning tab. Kindly do the needful. **Developer response:** We understand your concern. Our team has been informed and we are incorporating more features in coming days. ### 5/5 — Make more useful *2021-11-26* Can add offline messenger feature to make it more useful for onboard person. **Developer response:** Thanks for your valuable suggestion. Please be informed all the feedbacks are noted and We will try and incorporate them in upcoming versions. ### 5/5 — App not working *2021-02-21* After updating to the latest version 1.13.0 , the ahoy app stopped working. Every time I open the app it says retry. Please check if there is some issue with the app because I have deleted the app and reinstalled many times still it is not working **Developer response:** Dear Gurwinder, We apologise and understand your disappointment. This is now fixed and please update your app from App Store or re-install. We will be more vigilant in preventing such issues from occurring. Thank you for reporting and standing by us. -- Ahoy Support ### 5/5 — Excellent App! *2020-05-29* App is very user friendly and easy to navigate through for marine professionals. **Developer response:** Many thanks for your feedback and the rating. This encourages us to delivery more, keep using the app and there are more exciting features coming. ### 5/5 — Log in problem *2020-05-14* On the app I have an log in error **Developer response:** Apologies for the delayed response. May we know the issue you are facing? Please email us as ahoy.it.support@synergyship.com if you are still facing the issue. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*