# AHS: American Home Shield — America’s Best Home Warranty > Home warranty service for appliances and systems with repair professional network. (iPhone/iPad app by Frontdoor Incorporated.) - Source: https://appshunter.io/ios/app/ahs-american-home-shield/id6499445456 (this page in markdown: same URL + `.md`) - Developer: [Frontdoor Incorporated](https://appshunter.io/developer/1607864485) - Category: Lifestyle - Price: Free - Rating: 4.90/5 from 55,066 App Store ratings · 378 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 122 MB - Languages: American English - Released: 2024-10-29 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ahs-american-home-shield/id6499445456/reviews.md ## What is AHS? Protection for homes. Happiness for homeowners. American Home Shield® invented the home warranty industry over 50 years ago. Since then, we’ve built a national network of trusted, independent Pros who help millions of homeowners keep smiling (even when breakdowns occur). AHS protects important parts of the home systems and appliances you rely on, connects you with qualified Pros, and pays for covered repairs. New feature alert! Video chat is here. AHS members with select plans can now video chat with live repair Experts for home fixes over-the-phone – for free. With a variety of plans to fit every home and budget, American Home Shield makes it easy to keep your home running smoothly. The AHS® app adds an extra level of convenience to your home warranty experience. Key Features: • Access your account and plan info • Video chat on the spot for free with select plans • Make and track service requests • Take advantage of special offers • Manage your payment info • And more! ## Key features - Access account and plan information - Free video chat with repair experts (select plans) - Submit and track service requests - Manage payment information - Access special offers ## What do users think of AHS? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Better than website - 💡 Great app and easy access for help - 👍 Excellent service - 👍 Must have home warranty **Cons** - 🐛 Same service and still a problem - 💰 Service fee concerns - 🔧 Terrible service and incompetent technicians - 🐛 Horrible service, complete rip-off - 🐛 App issues and limited options **Commonly reported bugs** - Delayed repairs and refunds - Unreliable service and broken promises **Most requested features** - Improve customer service and technician quality - Provide better coverage and reduce service fees - Fix app issues and expand repair options ## Recent user reviews (10 of 378) All indexed reviews: https://appshunter.io/ios/app/ahs-american-home-shield/id6499445456/reviews.md ### 5/5 — Dependable *2026-08-20, version 2.33.36* We have used this service on numerous appliances and issues associated with our home and continue to be satisfied with the services received ### 5/5 — Superb!!! *2026-08-18, version 2.33.36* So far, this company has been stellar in every aspect. Can’t wait to see how they handle the duct cleaning work! ### 5/5 — Great Asset to Homeowner *2026-08-16, version 2.33.36* I have used AHS at 2 properties now. I have peace of mind in knowing that I will not have unexpected repairs that come when money is unavailable. I recommend to everyone I can. ### 5/5 — We love AHS *2026-08-15, version 2.33.36* We have gotten great service. It has saved us so much money and given us peace of mind in our new home. ### 5/5 — Must have *2026-08-12, version 2.32.34* I’ve had other home warranty plans with other companies and American Home Shield is by far the best…. So good I got a plan for my home & my moms home 🏡 ### 5/5 — AHS *2026-08-11, version 2.32.34* Very easy to set up a service request glad I’m a customer with such a great home warranty company ### 5/5 — Eagle Air Service *2026-08-11, version 2.32.34* Eagle Air has gone above and beyond working with us on the AC. They were so thorough diagnosing issues with our old unit which eventually resulted in installing a new AC system. I cannot say enough good things about everyone at Eagle Air. AHS should hold all their service providers to the highest standard set by Eagle Air. ### 1/5 — Zero stars if I could *2026-08-10, version 2.32.34* Worst costumer service ever. Can’t cancel on app but can renew and be charged. 1.5 hour call wait time to try to cancel. Terrible business. Just a scam overall. 0/10 would never recommend ### 5/5 — Great Insurance *2026-08-08, version 2.32.34* It the most easy way to get things done in life!! ### 5/5 — Reliable *2026-08-07, version 2.32.34* I have been a customer of (AHS) for about 14 years. Now I have 4 properties using AHS services and have brought 5 or 6 other friends and family members on board as AHS customers and all are happy with this company. ## Frequently asked questions about AHS ### What does the American Home Shield app do? The American Home Shield app enhances the home warranty experience by allowing users to access their account and plan details, submit and track service requests, manage payment information, and take advantage of special offers. It also features video chat with repair experts for select plans. ### What are the key features of the American Home Shield app? Key features include accessing your account and plan information, submitting and tracking service requests, managing payment details, and viewing special offers. A notable new feature is the ability to video chat with live repair experts for free on select plans, aiding in quicker issue resolution. ### Is the American Home Shield app free to use? The American Home Shield app itself is free to download and use. The services and protection it facilitates are tied to American Home Shield's home warranty plans, which require a subscription or payment. The video chat feature is also free for members with select plans. ### Who is the American Home Shield app for? This app is designed for homeowners who have an American Home Shield home warranty plan. It provides a convenient digital tool for managing their warranty, requesting service, and communicating with repair professionals, ensuring their home systems and appliances are protected. ### How does the video chat feature work? For AHS members with select plans, the app offers a free video chat option with live repair Experts. This feature allows for remote diagnosis and guidance on home fixes over the phone, potentially speeding up the repair process and providing immediate assistance. ## Version history (last 5 releases) ### 2.34.31 — 2026-08-20 This latest version includes the ability to reconnect with an Expert if they’re available for a past video call in addition to various bug fixes to make taking care of your home even easier. ### 2.33.36 — 2026-08-12 This latest version includes bug fixes and enhanced logging to deliver a more stable experience. ### 2.32.34 — 2026-08-03 This latest version includes the ability to capture model numbers with your camera in additional to various bug fixes to make taking care of your home even easier. ### 2.31.35 — 2026-07-23 This latest version includes bug fixes and enhanced logging to deliver a more stable experience. ### 2.30.33 — 2026-07-08 This latest version includes bug fixes and enhanced logging to deliver a more stable experience. ## Apps similar to AHS | App | Rating | Price | Category | | --- | --- | --- | --- | | [Ting](https://appshunter.io/ios/app/ting/id1367606835) | 4.8 (107,226) | Free | Lifestyle | | [ADT+](https://appshunter.io/ios/app/adt-plus/id1604464354) | 4.8 (54,227) | Free | Lifestyle | | [ADT Control ®](https://appshunter.io/ios/app/adt-control/id1423831457) | 4.8 (494,136) | Free | Lifestyle | | [Vet Tix](https://appshunter.io/ios/app/vet-tix/id6451155639) | 3.6 (322) | Free | Lifestyle | | [Angi: Find Local Home Services](https://appshunter.io/ios/app/angi-find-local-home-services/id432633172) | 4.5 (115,082) | Free | Lifestyle | | [HomeServe - Home Repair](https://appshunter.io/ios/app/homeserve-home-repair/id1455853537) | 2.5 (153) | Free | Lifestyle | ## More apps by Frontdoor Incorporated - [Frontdoor-Home Service Experts](https://appshunter.io/ios/app/frontdoor-home-service-experts/id6443921342) All apps by Frontdoor Incorporated: https://appshunter.io/developer/1607864485 ## Related topics [first american home warranty](https://appshunter.io/ios/topics/first-american-home-warranty) · [american home shield app](https://appshunter.io/ios/topics/american-home-shield-app) · [ahs](https://appshunter.io/ios/topics/ahs) · [home warranty](https://appshunter.io/ios/topics/home-warranty) · [american home warranty](https://appshunter.io/ios/topics/american-home-warranty) · [home repair estimate](https://appshunter.io/ios/topics/home-repair-estimate) · [choice home warranty](https://appshunter.io/ios/topics/choice-home-warranty) · [home connect america](https://appshunter.io/ios/topics/home-connect-america) · [select home warranty](https://appshunter.io/ios/topics/select-home-warranty) · [beam home](https://appshunter.io/ios/topics/beam-home) · [cinch home services](https://appshunter.io/ios/topics/cinch-home-services) · [liberty home guard](https://appshunter.io/ios/topics/liberty-home-guard) · [right at home rhome](https://appshunter.io/ios/topics/right-at-home-rhome) · [nearly home](https://appshunter.io/ios/topics/nearly-home) · [mountain home fire rescue](https://appshunter.io/ios/topics/mountain-home-fire-rescue) · [american standard home service](https://appshunter.io/ios/topics/american-standard-home-service) · [asurion home plus](https://appshunter.io/ios/topics/asurion-home-plus) · [super home warranty](https://appshunter.io/ios/topics/super-home-warranty) · [american standard air home](https://appshunter.io/ios/topics/american-standard-air-home) · [home warranty of america](https://appshunter.io/ios/topics/home-warranty-of-america) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*