# AHS EMS — user reviews > 50 indexed App Store user reviews of AHS EMS by The Essential Talk Network Incorporated, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/ahs-ems/id413312484/reviews - App overview in markdown: https://appshunter.io/ios/app/ahs-ems/id413312484.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (20 of 50) ### 2/5 — Needs structural overhaul *2025-03-02, version 2.3.3* Very glitchy on IOS, requires multiple restarts to return to the main menu. Menu bars disappear once zoomed in or scrolled and don’t always reappear. Formatting of some protocol/med pages are warped as if an image has been inserted into the page but incorrectly sized. This is a resource for all EMS in the province, it should be maintained more appropriately. ### 4/5 — Accurate Source of MCP’s *2024-09-04, version 2.3.3* This app is an excellent source of the current MCP’s and gives a good amount information about the pharmacology aspects of EMS; it is a great baseline for understanding the pathophysiological nature of pre-hospital care. I cannot give this app a 5 star rating though, because it is not fully optimized for iPads; the application needs to be configured so that it can be displayed horizontally instead of a sole vertical format. I hope that the developer’s update that aspect in the near future for ease of use. ### 2/5 — Landscape mode on IPAD *2023-11-21, version 2.3.3* Sure do wish that this would work in landscape mode. I use my IPAD most of the time for study and would like to be able to use the keyboard without standing on my head :) ### 1/5 — Considering how valuable a tool this is- it’s garbage *2023-04-18, version 2.3.3* As many other users have pointed out- this app is absolute trash considering it’s potential as an essential resource for responders. With almost daily changing protocols to which responders are held accountable, being able to access these- on scene in many cases- is crucial. Yet the app functionality is abysmal. Downloading constant updates- normally would be great! Except that if you can’t download them for whatever reason or are delayed in downloading them- you can’t skip it. It just tells you “no public protocols are available.” I want very badly for my guys to be able to refer back to the protocols to fine tune their treatment as they start to catch up with the incident and have a moment to reflect on possible additions to their chosen treatment pathway but as it is right now the service is a total let down and either needs to be fixed or pulled. ### 2/5 — App not updating and missing large sections *2023-01-21, version 2.3.2* The medical control protocols and the critical care protocols are missing. As in the entire section is not there. Also it won’t update. I’ve tried everything including deleting the app, resetting my phone and everything else I can think of. I depend on this app and I’m not sure who to reach out to to fix it. ### 1/5 — iPhone *2023-01-02, version 2.3.2* Randomly stopped working on my iPhone, tried to delete it and redownload, still doesn’t work. ### 1/5 — Best they can do? *2019-09-12, version 2.3.2* Poor user interface and glitchy. This currently is a missed opportunity to provide protocols to every practitioner. Acceptable at first, but pretty pathetic now. ### 1/5 — White screen *2015-06-09, version 2.1* After the app opens there is nothing but a white screen! ### 2/5 — Newest update won't save *2014-10-05, version 2* Newest update has to be downloaded over and over, won't save to work without Internet connection. ### 1/5 — NorthernTravels *2014-10-05, version 2* This reference requires you to download it every time you open the app. Unfortunately, this makes it useless for either reference or study when in remote locations without internet, and also for those of us who have to pay dearly for slow internet bandwidth outside major cities. Also, if you need to close the app to use the phone during a mission, all the information is gone. Please update the app to retain the protocols while away from internet availability. ### 1/5 — Glitch *2014-10-05, version 2* Why do I have to download the CCP guidelines everytime I open the app?? ### 1/5 — WTH?!?! *2014-03-14, version 2* I've been waiting fir them to "fix" this... But nooooo Original was amazing and was super easy to navigate, used the app all the time for teaching and general reference on the fly... How do you go from something that works so well to looking and feeling like it fell back into the Stone Age?!?? Please please please give us back our old trusty friend the "original"!!!! ### 1/5 — new update flaws *2014-02-12, version 2* when you down load the app on your i phone it does not allow me to see the whole protocol, The words are cut short on the right hand side. makes it a poor reference tool ### 1/5 — Medic student *2014-01-05, version 2* I hate the new update! Why did they have to change the old version! The new version is terrible to view and navigate! Having a AHS protocol app before saved time having to use the orange hand protocol book. Now with the new version, I'm back to using my orange protocol book! How about you bring back the old version of this app AHS?!? ### 1/5 — Awful *2014-01-02, version 2* Older App was better! Did a bad job with this one! ### 2/5 — Nice Update......NOT *2013-12-06, version 2* Does whoever make the updates not test it before pushing it out!? Portrait mode does not work for Drug section. ### 1/5 — Nov 13 update *2013-12-06, version 2* Terrible update. If it's not broken don't fix it... ### 1/5 — Bad update *2013-11-29, version 2* The new version has very small fonts and is not as nice to use as the previous version. More effort could have been put in, it looks like a windows 3.1 folder structure... ### 2/5 — Old App *2013-11-25, version 2* Prior app was easier to navigate. Agree with Shoggs ### 2/5 — Update Nov '13 *2013-11-25, version 2* what happened here?? Had a great app! Now looks terrible on the iphone... Sad to see the older version gone! ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not allow access if phone does not have reception *2025-08-03, version 3.0.1* Hope all of us rural medics can memorize our Pediatric doses because if you don’t have reception you can’t access the app! It does not download to your phone so you can’t access it- even if you opened it/ updated it before losing reception. Rural highways have minimal or spotty reception, our patients deserve better. ### 1/5 — New update not useful at all *2025-07-12, version 3.0.1* Protocols just come up as “not found.” Hope everyone has their protocols memorized perfectly! At least they don’t change often! 🤪 ### 1/5 — I have an iPhone and just downloaded app but the updates will not download to be able to get in and *2025-02-26, version 2.3.3* Please help asap ### 1/5 — Not working *2024-11-05, version 2.3.3* This app is no longer working for iPhone ### 1/5 — Won’t update *2024-10-16, version 2.3.3* Won’t update, just freezes ### 1/5 — Can’t use app *2024-06-28, version 2.3.3* Seems to be stuck on the download update page. ### 1/5 — Hasn’t worked for years *2024-05-12, version 2.3.3* App is broken, won’t update ### 1/5 — Outdated app *2023-10-23, version 2.3.3* This app needs an in-app update every time you open it and then once it finally updates (like seriously a full minute) the order of the protocols for the different disciplines has randomized since the last time you opened it causing you to have to pause and find the appropriate one. (Not great for Emergency Services obviously.) The formatting is terrible once you can open a protocol. You have to zoom in to read anything which makes it difficult to switch to another when you need to work between multiple protocols (as ALS ambulances often need to). This app was great in 2011, it hasn’t been modernized since, and I’m sure it’s costing taxpayers tons of money despite that. ### 1/5 — Can’t use any more, won’t update *2023-08-30, version 2.3.3* Tried opening up the app to show protocols to some new students and it is permanently stuck on downloading. If you leave the app it says no connection to internet and closes. Completely broken. ### 1/5 — Non functional - data won’t download *2023-06-15, version 2.3.3* Cannot download any content - fully not functional. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2013-07-31, version 1.0* Very good app. ### 5/5 — A great reference *2013-06-06, version 1.0* This has far more information and is way easier to navigate then the $40 handbook. Always check this on the way to a call, and has given me a load of valuable information, especially as a brand new practitioner. As long as it stays up to date, five stars. ### 5/5 — Wow *2012-02-20, version 1.0* The best tool, to bad Ontario doesn't have one. ### 5/5 — Easy to use, great app A++ *2011-05-12, version 1.0* Great app for any student or practitioner! Highly recommend ### 5/5 — EXCELLENT App for a Para Student *2011-03-13, version 1.0* Wow, the flow charts alone would have deserved 5 stars. I stumbled upon the notes section and found the organization of etiologic factors easy to follow, and best of all, I can copy and paste into my notes. Amazing. ### 5/5 — AHS EMT *2011-02-03, version 1.0* Best medical app out there!!! ### 5/5 — Paramedic AHS *2011-01-23, version 1.0* Kudos AHS very impressed! ### 5/5 — Awesome *2011-01-19, version 1.0* Very impressed AHS....good reference to have and easy to navigate ### 5/5 — Great job Gino! *2011-01-19, version 1.0* Very handy and much appreciated ### 5/5 — Awesome *2011-01-14, version 1.0* Simply awesome! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*