# AI Art Generator & Logo - Hexa — user reviews > 726 indexed App Store user reviews of AI Art Generator & Logo by Superapp Labs, rated 4.40/5 from 3,294 ratings. - Source: https://appshunter.io/ios/app/ai-art-generator-and-logo-hexa/id6738582006/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-art-generator-and-logo-hexa/id6738582006.md - Rating breakdown: 5★ 2,551 · 4★ 189 · 3★ 93 · 2★ 90 · 1★ 371 ## What do users think of AI Art Generator & Logo? Overall sentiment: negative **Pros** - 🚀 Generates logos quickly - 👍 Decent logo designs **Cons** - 💰 Expensive subscription - 🔒 Limited free usage - 🐛 Frequent errors and bugs - 👎 Poor quality logos - 🔁 Inability to edit or customize designs **Commonly reported bugs** - Logos fail to generate - App stops working after initial use - Subscription issues and unexpected charges **Most requested features** - More customization options - Ability to save and edit designs - Improved free trial or freemium model ## Newest reviews (19 of 726) ### 2/5 — Coins not added *2026-05-14, version 2.6.9* Unfortunately I paid for some coins then it asked me again to pay so I did and still didn’t get my coins. Then contacted the support with two emails and still not heard back so I am not really impressed when you have an issue ### 3/5 — Use my picture *2026-03-13, version 2.6.9* I want to use my photo and you create what I prompt ### 1/5 — Not good!!! *2026-03-04, version 2.6.9* Nothing like I have seen on social media! Don’t like the way I has to use coins to make or remake photos!! And I waisted coins on backgrounds that they even aren’t that good just half it’s just nothing but ugly graphics ### 2/5 — Coins were removed before a week *2026-03-03, version 2.6.9* **Update** Contacted support and they are yet to return my missing coins, I’d appreciate if the process of returning the coins could be hastened up please, as I’m still perplexed as to why my coins would be removed despite terms of use showing all coins remain even after subscription ends, it makes no sense. Do rectify this soon enough. Paid for the 7.99 subscription and despite claiming all coins will remain even after subscription ends, I find that my coins have been removed and it’s not even up to a complete week yet. App’s not bad but this is horrible and I want my coins back. ### 1/5 — I would find a different product *2026-03-02, version 2.6.9* Very disappointed in this product the AI features don’t work. I don’t know how else to put it. The AI created something, but it has nothing to do with your directions. ### 1/5 — Total Frustration *2026-03-02, version 2.6.9* Hexa regularly ignores prompts, e.g. When you request that the title of the poster should be “XYZ” it chooses to add other words or misspell the exact words you provide. I’m done with Hexa. ChatGPT does far better. ### 1/5 — Pessimo *2026-02-24* Nossa não tem muita opção é caro **Developer response:** Olá, Lamentamos muito saber que você sente que o aplicativo carece de opções e que você o considera caro. Seu feedback é valioso para nós, e levaremos seus comentários em consideração enquanto nos esforçamos para melhorar nossas ofertas. Agradecemos sua contribuição e esperamos que você nos dê outra chance no futuro. Atenciosamente. ### 1/5 — Cobro excesivo *2026-02-21, version 2.6.9* No me gusta por qué aunque quede moneda como quiera te sacan el dinero y te roban las monedas que quedan, deben esperar que uno la use para poder cobrar más ### 1/5 — Add stuff *2026-02-17, version 2.6.9* Needs new design options. Only a handful tops for each section. ### 1/5 — 意味わからん *2026-02-17* なにも理解しないAIにうんざりした！もう絶対使わない！ **Developer response:** こんにちは、アプリに対するご不満をお聞きし、誠に申し訳ありません。ご期待に沿えていないようで、ご意見をありがとうございます。私たちは、AIの理解力と機能性を向上させるために継続的に取り組んでいます。ご意見をありがとうございました。今後、より良い体験を提供できることを願っています。 ### 2/5 — Coins were removed before a week *2026-02-16* Paid for the 7.99 subscription and despite claiming all coins will remain even after subscription ends, I find that my coins have been removed and it’s not even up to a complete week yet. App’s not bad but this is horrible and I want my coins back. **Developer response:** Hello, We sincerely apologize for the inconvenience you're experiencing with your coins after your subscription. This is certainly not our intention, and we understand how frustrating it can be. Please contact our support team directly so we can help you recover your coins and ensure everything is functioning correctly. Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this issue. ### 1/5 — Big issue *2026-02-15* I paid and it’s not working nobody reply to email **Developer response:** Hello, We're so sorry to hear that you're experiencing issues with the app after your payment. We understand how frustrating this can be, and we want to assist you as quickly as possible. Please check your email spam folder for our response, and if you still haven't received one, consider reaching out to our support team again with your details for a prompt resolution. Your feedback is important to us, and we appreciate your patience while we sort this out. ### 1/5 — Crooks *2026-02-15, version 2.6.9* Double charging me each week and ghosting my emails ### 1/5 — Recursos limitados *2026-02-14* App com recursos limitados, chega a ser infantil de tão bobo que é, horrível. **Developer response:** Olá, sentimos muito saber que você acha nosso aplicativo com poucos recursos e que não atende às suas expectativas. Seu feedback é importante para nós e levamos a sério. Estamos continuamente trabalhando para aprimorar nosso aplicativo e adicionar mais recursos. Obrigado por compartilhar seus pensamentos e esperamos melhorar sua experiência no futuro. ### 1/5 — achat *2026-02-13* créer de belle photos mais modifie la photo d’origine sur les textes des étiquettes. C’est vraiment pas cool **Developer response:** Bonjour, Nous comprenons votre frustration concernant la modification des étiquettes de texte sur les photos originales. Nous apprécions vos commentaires car ils nous aident à améliorer notre application. N'hésitez pas à contacter notre équipe d'assistance pour discuter de ce problème en détail. Nous sommes là pour vous aider ! Cordialement. ### 4/5 — Всё отлично *2026-02-09* Хотелось бы больше пробных монет чтоб понять подходит ли мне данное приложение **Developer response:** Привет, Спасибо за ваш положительный отзыв! Мы рады слышать, что вам нравится Hexa. Мы ценим ваше предложение о дополнительных пробных монетах, так как это помогает нам улучшить пользовательский опыт. Пожалуйста, продолжайте делиться своими отзывами! С наилучшими пожеланиями. ### 1/5 — Cancel *2026-02-08, version 2.6.9* Cancel ### 3/5 — Just OK *2026-02-07, version 2.6.9* In my haste to adopt new AI programs, I pushed the trigger on this one way too quick. I have not had one design come through as prompted. Having to redo several of them. Or offloading them to a different generator. Take advantage of any free trial before you dive completely in. For me, this was not money well spent. ### 3/5 — Background *2026-02-02, version 2.6.9* When will you change the backgrounds? It’s not Christmas anymore. I like the after pictures, but it’s time for a change. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero *2026-08-18, version 3.0.0* This is a zero. Save your money ### 1/5 — Don’t subscribe *2026-06-23, version 2.7.2* It has features but you will always have to pay for extras ### 1/5 — Terrible *2026-06-04, version 2.7.0* Not worth the time and effort do not purchase this app ### 1/5 — Horrible *2026-05-24, version 2.7.0* Always changes text, very frustrated. Do not recommend ### 1/5 — Literally did nothing *2026-03-31, version 2.6.9* Everything costs credits and it produced nothing. Just my original image. Use any AI platform, this is trash ### 1/5 — Tutorial not good *2026-03-31* No prompts on how to start **Developer response:** Hello, We're sorry to hear that you're having difficulty with the tutorial and the prompts in the app. We appreciate your feedback and understand how important clear guidance is when starting with new features. We are continually working to improve the user experience, and your comments will help us make this better. If you have any specific suggestions, please feel free to share them with us! Best regards. ### 1/5 — Cannot download image *2026-03-30, version 2.6.9* After spending credits on an edit I try to download an image on to photos and it just gives me a blank page but also charges me for the edit. This has been going on for a while. ### 1/5 — Doesn’t replicate the product *2026-03-24, version 2.6.9* A simple necklace could not be replicated and the design was so simple I could have used any AI app to come up with a necklace hanging in the air??? ### 1/5 — Not following instructions *2026-03-22, version 2.6.9* It keeps spelling my name wrong and charge me to edit and it’s still doing spelling wrong How can I get a refund ### 1/5 — Not good!!! *2026-03-12, version 2.6.9* Nothing like I have seen on social media! Don’t like the way I has to use coins to make or remake photos!! And I waisted coins on backgrounds that they even aren’t that good just half it’s just nothing but grids, and besides I wanted a cute video and just put my product on top of the other things when clearly i wrote down how I would o like to have…. Am going back to my Photoroom when am done with this year ## Most praised reviews (10 highest-rated) ### 5/5 — A Very Fun App *2026-03-15, version 2.6.9* HEXA is my first attempt at A.I. and I’m thoroughly enjoying changing outfits and backgrounds, creating logos and artwork for promotional purposes. I’m not artistic and HEXA makes me look like I am. I’m always sorry when I run out of my weekly coins. ### 5/5 — CooL *2026-02-01, version 2.6.9* Awesome ✨ ### 5/5 — GHOSTED 1494 *2026-01-26, version 2.6.8* Plug an Play we’ll put together. I Definitely Approve ### 5/5 — Thank you *2026-01-18, version 2.6.8* On point ### 5/5 — Ótimo *2026-01-16* Muito bom para criar logo de empresas **Developer response:** Olá, Muito obrigado pelo seu feedback maravilhoso! Estamos emocionados ao saber que você considera o Hexa ótimo para criar logotipos de empresas. Sua apreciação significa muito para nós, e estamos aqui para apoiar sua jornada criativa! Sinta-se à vontade para compartilhar mais de seus pensamentos e ideias conosco. Atenciosamente! ### 5/5 — Jorge *2025-12-22, version 2.6.7* Súper buena ### 5/5 — Fantastic for cleaning photos for ads *2025-12-12, version 2.6.6* Excellent tool to take a picture with of your product and have Hexa place it in a different setting. Good for use on eCommerce and TicTok. ### 5/5 — Delfinivar07 *2025-11-23, version 2.6.4* Está app está súper buena me encantó el resultado 😊 ### 5/5 — Wonderful product *2025-11-19, version 2.6.4* I love this product, you place you picture and tell Hexa what you want to see and magically it appears. ### 5/5 — Nice *2025-11-03, version 2.6.4* Very good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*