# AI Cartoon Video Maker ToonVid — user reviews > 33 indexed App Store user reviews of AI Cartoon Video Maker ToonVid by Ugur Can, rated 3.80/5 from 75 ratings. - Source: https://appshunter.io/ios/app/ai-cartoon-video-maker-toonvid/id6745431308/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-cartoon-video-maker-toonvid/id6745431308.md - Rating breakdown: 5★ 48 · 4★ 2 · 3★ 4 · 2★ 3 · 1★ 18 ## Newest reviews (18 of 33) ### 1/5 — Neka *2026-03-17* Horrible App that makes you keep paying!! I want a refund ASAP **Developer response:** We’re sorry for the frustration. Please email us at hi@pixarify.com with more details about the issue, along with your purchase and payment information, so we can review it and assist you further. You can also request a refund directly through Apple if the purchase was made on iOS. ### 1/5 — Terrible App doesn’t Work *2026-03-07* Safe your money, I purchased the Pro version and it doesn’t load the video even though I get a notification that the content is ready to view . **Developer response:** Sorry about that - that’s not the experience we want. Please make sure you’re on the latest version, then fully close the app (swipe it away) and reopen it. If the result still doesn’t load after you receive the “ready” notification, please reply here with your device model and iOS version and we’ll help you fix it. ### 1/5 — The App Doesn’t Save, Share, Or Create The Correct Video *2026-03-05* The App Doesn’t Save, Share, Or Create The Correct Video. Needs Immediate Attention. **Developer response:** Sorry about that - you’re right to flag it. We’re actively fixing an issue that can affect the final export (save/share) and, in some cases, the generated output not matching the preview. Please update to the latest version as soon as it’s available, then try again after a full app restart. If it still happens, tell us your device model + iOS version and whether it fails on Save or Share (or both) so we can pinpoint it quickly. ### 1/5 — Horrible app *2026-03-02* Takes a long time to generate even a 4 second video, app constantly freezing, credits for generating videos are inconsistent for same length videos. It less painful to yank your teeth then to use this app. **Developer response:** Sorry - that sounds incredibly frustrating, and it’s not acceptable. We’re working on performance improvements to reduce freezes and make generation times more predictable. Credit usage should be consistent for the same length/settings, so we’re also tightening the credit calculation so it can’t fluctuate unexpectedly. Please make sure you’re on the latest version and restart the app before generating. ### 1/5 — Péssimo só perdi 300 reais *2026-02-26* Horrível **Developer response:** Sinto muito por isso. Não é a experiência que queremos entregar. Por favor, atualize para a versão mais recente e reinicie o app (feche totalmente e abra de novo). Se você foi cobrado e não conseguiu gerar/salvar o resultado, entre no app em Settings - Help/Support e reporte o problema para a gente verificar a compra e o processamento do seu vídeo e resolver o quanto antes. ### 1/5 — Not working *2026-02-24* I have lost lots of money to make a video which is also not working properly, max time limit 20 sec, strictly NOT RECOMMENDED **Developer response:** Sorry about that - we understand how frustrating that is. The time limit depends on the selected mode/style and device constraints, but you shouldn’t be charged for results that fail. Please update to the latest version and fully restart the app, then try again. ### 1/5 — TRASH! DOES NOT WORK !!! WOULD SAY ZERO STARS APPLE WHY ? *2026-02-14* TRASH! WASTE OF TIME !!! **Developer response:** Sorry about the trouble — this isn’t the experience we want; please email us at support@pixarify.com with your device model, iOS version, and what happens when you tap Generate so we can investigate and fix it quickly. ### 1/5 — Bad *2026-02-08* First video I tried to create and it’s 2 hours still it’s processing. Pathetic. Do not waste money. **Developer response:** Sorry about this, that’s not acceptable. Sometimes processing can get stuck due to a server or connection issue. Please contact hi@pixarify.com with your device model, iOS version, and the time you tried so we can investigate and make it right. ### 1/5 — Não use esse APP *2026-02-07* Comprei a versão paga e não gera o vídeo, só fica carregando. Fiquei 40 min com a tela ligada, para ter certeza que não era devido a fechar o app. Mas não gerou o vídeo de jeito nenhum. **Developer response:** Sinto muito por isso. Se o vídeo fica carregando e não sai, algo falhou no processamento. Manda um email para support@pixarify.com com modelo do celular, versão do iOS e horário do teste. Vamos investigar e resolver, e também vamos compensar você. ### 1/5 — Nul fonctionne très mal et très long *2026-02-04* Arnaque **Developer response:** Désolé. Ce n’est pas normal que ça soit aussi lent ou bloqué. Contactez hi@pixarify.com avec le modèle de l’appareil, la version iOS et l’heure du rendu. On va vérifier côté serveur et vous dédommager. ### 1/5 — Credit points *2026-02-02* No one replies from support team **Developer response:** You are right to be upset. If support did not reply, that’s on us. Please email support@pixarify.com with your purchase date and the email used in the app. We will prioritize your case and restore any missing credits if needed. ### 1/5 — Won’t Load Videos, Freezes, Crashes, keeps loading. *2026-01-31* Horrible app. Would rate 0 stars if I had the chance. I want my money back after subscribing twice and having to cancel. Please fix your app or update or take it off the App Store. Too many bugs! **Developer response:** We’re sorry to hear you felt this way. The free trial is clearly presented and can be canceled at any time through your app store account settings. That said, accessibility and app stability are important to us, and if you experienced issues that prevented normal use, that’s not the experience we aim to provide. We’re actively working on improvements and appreciate your feedback, which helps us make the app better for everyone. ### 1/5 — Too slow *2025-12-13* Liked the idea of converting videos into animation But taking around 30 mins to render 2 sec video Second day of usage- the app doesnt respond at all Waste of money The app doesnt reapond at all Requested refund but no response till now **Developer response:** Thank you for your feedback, and we’re genuinely sorry for the experience you had. Video-to-animation processing is a resource-intensive task, and render times can vary depending on server load, video length, and selected style. That said, 30 minutes for such a short clip and the app becoming unresponsive is not the expected behavior, and we take this seriously. We’re actively improving performance and stability, and we’d really like to investigate what happened in your case. Please contact us directly from the app or via our support email so we can check your session logs and assist you properly. We appreciate you giving the app a try, and we apologize for the frustration caused. ### 1/5 — Same app *2025-11-26* This app does not generate ai videos. Every time I tried after paying for the pro version of the app it never loads the rendered video but says it’s completed. Waste of money. **Developer response:** Thank you for your feedback, and we’re sorry for the experience you had. Video-to-animation processing is technically demanding, and render times can vary based on server load, video length, and selected style. However, taking that long for a very short clip and the app becoming unresponsive is not expected, and we take this seriously. We’re actively improving performance and stability, and we’d like to investigate what went wrong in your case. Please contact us via the in-app support or our support email so we can review the issue and assist you properly. We appreciate you trying the app and apologize for the frustration caused. ### 1/5 — scam *2025-11-17* they took my money then the app froze no way to get it to work was working fine before but after i paid the app became useless **Developer response:** We’re sorry for the frustration this caused. Payment does not change app behavior, and there is no intentional limitation or blocking after purchase. If the app froze after subscribing, that indicates a technical issue, not a billing-related action, and it’s something we want to resolve. Please contact us via in-app support or our support email so we can investigate and help you restore normal functionality. If you’re eligible for a refund, it can always be requested through the app store’s official refund process. We appreciate your feedback and are actively working to improve stability and performance. ### 1/5 — Won’t load videos and freeze crashes *2025-10-19* A scam free trial that must be cancelled due to the lack of user accessibility. Fix your app please. **Developer response:** We’re sorry to hear you felt this way. The free trial is clearly presented and can be canceled at any time through your app store account settings. That said, accessibility and app stability are important to us, and if you experienced issues that prevented normal use, that’s not the experience we aim to provide. We’re actively working on improvements and appreciate your feedback, which helps us make the app better for everyone. ### 1/5 — Looks nice but isn’t. *2025-09-14* It does look good in the beginning but turns out not one single video will ever be created. It just stucks and eventually freezes. This explains why you can’t create a test video but instead have to subscribe first. **Developer response:** We’re sorry this was your experience. The app does allow video creation after subscribing because video processing requires significant server resources, but this does not mean videos are intentionally blocked or that the app is designed to freeze after purchase. Many users successfully create videos, and when freezing occurs, it indicates a technical issue rather than a deliberate limitation. We understand how frustrating this can be, and we’re actively working on stability and performance improvements. Please reach out via in-app support or our support email so we can investigate your case and assist you properly. We appreciate your feedback and are committed to improving the experience. ### 1/5 — Freezing Frenzy *2025-08-14* App continually freezes and no want finish loading. **Developer response:** Thanks for your feedback. We’ve released an update that improves stability and loading performance. Please update the app to the latest version and try again. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-07-19* Can’t access any creations on iphone ### 1/5 — I paid weekly plan *2026-07-11* And i put video to make on this app then why its not saving in my photos ? It shows ( an error to save ) ### 1/5 — this app is not worth the subscription *2026-06-08* their videos don’t fully make. Or don’t at all. Images take time. And when you tell them things aren’t working. I am still waiting to hear back from them. When I tell apple I want money back. They tell me, can’t help you. So, this 7.99 isn’t worth giving someone, when the app isn’t working. ### 1/5 — Login logout and how can I see my subscription and plan details *2026-06-04* What the hell this app seems fraud as I purchased weekly subscription no login no logout how u are maintaining users profile ? ### 1/5 — Платная *2026-05-31* Платная. Даже нет теста бесплатного ### 1/5 — Didn’t work for me *2026-05-28* I paid the weekly usage to test it out. Uploaded a few videos to convert and I can’t even see them. What a waste ### 1/5 — Bad app and something like a scam *2026-05-26* This app was working very good at first I loaded two videos then it stopped loading my videos and took the rest of the money that I already purchased on this app if anyone sees this review, please don’t buy or get this app ### 1/5 — Everyone is having the same issue! *2026-05-25* Spending Money On A App That Doesn’t Work!! ### 1/5 — Waste money *2026-05-20* Don’t waste money for this aap ### 1/5 — All about the money *2026-04-25* You have no idea what the app can do or if you're like it but there they are hitting you up for you money first to find out. FOH ## Most praised reviews (3 highest-rated) ### 5/5 — Mohammad Sirajuddaula *2026-05-07* Good ### 3/5 — I WAS EXCITED NOW IM NOT ‼️ *2026-04-21* Please fix this, I bought the pro version thinking it was going to be Awesome and Bam, not working at all and I wasted my points on some BS, freezing, animating one frame Come on…I wanted to say this is what I was looking for, but I can’t…please fix this. ### 2/5 — Não está funcionando *2025-07-19* Comprei a versão paga mas não funciona, o vídeo fica só carregando e não finaliza **Developer response:** Pedimos desculpas pelo inconveniente. Lançamos uma atualização recente que melhora a estabilidade e corrige problemas de carregamento. Por favor, atualize o aplicativo para a versão mais recente e tente novamente. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*