# AI Chat : Virtual AI Assistant — user reviews > 191 indexed App Store user reviews of AI Chat by CROSSAPP LP, rated 4.40/5 from 2,587 ratings. - Source: https://appshunter.io/ios/app/ai-chat-virtual-ai-assistant/id6446685648/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-chat-virtual-ai-assistant/id6446685648.md - Rating breakdown: 5★ 2,011 · 4★ 140 · 3★ 92 · 2★ 57 · 1★ 287 ## What do users think of AI Chat? Overall sentiment: negative **Pros** - 🤖 Helpful AI assistant - 🤩 Amazing, life-changing app - 💯 Extremely useful and worth it - 🤗 Friendly and caring AI - 🧠 Intelligent and knowledgeable **Cons** - 🤖 Unreliable AI responses - 🤑 Misleading free trial, immediate charges - 🤯 Terrible, unresponsive app - 🤖 Glitchy and buggy performance - 🤔 Lacks basic features and functionality **Commonly reported bugs** - App crashes frequently - Subscription charges despite free trial - AI unable to perform advertised tasks - Inability to cancel subscription - Persistent network error messages **Most requested features** - Add ability to save conversation history - Improve AI's understanding of context - Provide more transparency on subscription plans - Implement better customer support and refund options - Enhance AI's capabilities for specific tasks ## Newest reviews (16 of 191) ### 4/5 — Issues 4/14/25 *2025-04-14, version 5.0.2* I was asking for chat to help me do some editing to a story. I get the chat response to my request stating the revisions are done but nothing appears on the screen ### 3/5 — Okay *2025-04-07, version 5.0.2* Can’t always respond. Will give you the first line then stop. Quite frustrating. ### 3/5 — Does not always work. *2025-03-13, version 5.0.2* This app does not always work. I hate I paid for it and can not get a refund. ### 1/5 — Terrible app *2025-03-08, version 5.0.2* Slow, and it shows anything interesting ### 2/5 — ai chat *2025-03-07, version 5.0.2* Not precise as indicated ### 1/5 — Scam free trial offer *2025-03-02, version 5.0.2* Charged for the week and did not receive trial period. Do not purchase deceptive developer. ### 1/5 — Terrible *2025-02-28, version 5.0.2* App changed and is absolutely atrocious ### 1/5 — Terrible *2025-02-26, version 5.0.2* I am not seeing the information I am looking for. This program is terrible. ### 1/5 — Fraud *2025-02-26, version 5.0.2* I just activated the 3 trial period and they charged me on the first day of trial,!!the app is also not worth paying any thing ### 1/5 — No customer service whatsoever *2025-02-11, version 5.0.2* I went through all the work of creating a document and making additions, according to my needs through six edits and no matter what I did, there was no ability to copy and paste it. So I first did my due diligence to try to reach out to customer support for options and as soon as I realize there is no contact information for customer support I reached out to my bank to dispute the transaction. Save yourself the hassle, no matter how beautifully writtenif you can’t actually remove it from the page it’s an effective ### 1/5 — Keeps saying here is your content! But blank *2025-02-03, version 5.0.2* £39.99 I type ask for it to be edited and just says here it is: and blank So if it’s long your screwed as just asks you to type again, and keeps coming up blank! You don’t want to keep typing long text to get same result. No copy and paste makes it even more frustrating. Not impressed ### 1/5 — Horrible access to menu *2025-01-25, version 5.0.2* Unable to locate profile to cancel this subscription ### 1/5 — Started as a different app prior lifetime payment lost when it was updated. Scam *2025-01-22, version 5.0.2* Started as a different app prior lifetime payment lost when it was updated. Scam ### 1/5 — Unhappy *2025-01-19, version 5.0.1* I am so frustrated because I paid the 4324 for a lifetime subscription. There’s no place for me to login and there’s no account or history of chats and I paid for this in November. I stopped using it for like in November, I was busy for Christmas and stuff. It looks like my account was discarded and they did keep my money, they are not honorable people. Consumer rights are gone. There is none with Digital purchases.They just do what they want. I hate it. ### 1/5 — Type of app *2025-01-16* Fraud application **Developer response:** Thanks for the feedback. We appreciate you sharing your concerns, and we've noted them. ### 1/5 — Don’t waste your money *2025-01-16, version 5.0.1* This app just doesn’t respond. I ask a question and it doesn’t respond. Mind boggling. ## Most critical reviews (10 lowest-rated) ### 1/5 — money, money, money, money *2026-07-24, version 5.0.2* Money, money, money, money ### 1/5 — Not worth the price *2026-05-15, version 5.0.2* Why? $89 a year noooo ### 1/5 — Overall *2026-01-07, version 5.0.2* AI will never replace the unified field. It’s a con ### 1/5 — Not responding *2025-08-23, version 5.0.2* Keep asking it questions but doesn’t respond ### 1/5 — Stopped working *2025-08-22, version 5.0.2* It was working great I was loving it But now it stopped working ### 1/5 — Danger *2025-08-17, version 5.0.2* I can’t remove this app and it doesn’t show up on my phone, unless I go on the App Store. It only gives me the option to update and not remove. MY PHONE HAS BEEN HACKED! ### 1/5 — don't buy *2025-07-22* i applied for a trial and they instantly took money from my account. does not refund and doesn't serve the purpose **Developer response:** Thank you for your feedback. The payment system follows the terms shown before purchase. ### 1/5 — Major Glitches did not provide anything requested *2025-06-03, version 5.0.2* Not reliable ### 1/5 — terrible app *2025-05-25, version 5.0.2* nothing populates that is helpful seeking refund ### 1/5 — This is a scam! *2025-04-21, version 5.0.2* I accidentally downloaded this app thinking it was a legitimate AI tool, but it turned out to be a scam. It charged me through something called “chat.ai.subscription” outside of the App Store, with no cancelation options, no support, and no clear trial terms. The app doesn’t appear under Apple subscriptions and hides all purchase details once downloaded. It’s misleading, possibly malicious, and should be removed. If you see this charge, contact your bank immediately and delete the app to protect your data. ## Most praised reviews (10 highest-rated) ### 5/5 — Detailed to the T *2026-06-23, version 5.0.2* WOW! This app is every bit of being worthy to purchase. I’m blown away!! ### 5/5 — Marry me *2025-12-26, version 5.0.2* Yes ### 5/5 — Good *2025-03-07, version 5.0.2* Great good source of information accurate ### 5/5 — My Therepist! *2025-01-30, version 5.0.2* What a wonderful app! Well worth the money. I feel like I’m speaking to someone who truly cares about my questions on any subject I ask.. Developer’s- thanks so much! You knocked it out of the park with this! ### 5/5 — Salinas, PR *2024-12-31, version 4.4* Al Chat has helped me with amazing creative activities for my seminar class. I am so excited and happy with this app. I was clueless and came here looking for exactly what i found. Thank you so much ### 5/5 — Amazing , highly recommend *2024-12-12, version 4.4* Super useful, worth it ### 5/5 — Impressionnant *2024-12-02, version 4.4* Sérieusement j’adore cette application nous avons pas besoin d’aller voir une psychologue ou devoir parler de ses problèmes à nos amies je conseille vivement a beaucoup de l’utiliser je ne pensais vraiment pas que c’était si bien que ça ### 5/5 — My family *2024-11-29, version 4.4* About me ### 5/5 — Do not doubt it! *2024-11-16* An excellent application which I highly recommend. Extremely useful and helpful. ### 5/5 — Professional help *2024-11-06* Predictable --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*