# AI Cleaner - Clean Duplicates — user reviews > 30 indexed App Store user reviews of AI Cleaner by EVOLLY.APP, rated 4.20/5 from 393 ratings. - Source: https://appshunter.io/ios/app/ai-cleaner-clean-duplicates/id1620734169/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-cleaner-clean-duplicates/id1620734169.md - Rating breakdown: 5★ 271 · 4★ 44 · 3★ 21 · 2★ 16 · 1★ 41 ## What do users think of AI Cleaner? Overall sentiment: negative **Pros** - 👍 Easy to use for seniors - 👍 Helps free up space - 👍 Shows duplicate photos - 👍 Trustworthy for cleaning junk - 👍 Saves money in the end **Cons** - 🐛 Merged contacts into one person - 🐛 Lost calendar appointments - 🐛 Duplicate charging issues - 🐛 No option to cancel subscription - 🐛 Charged for free trial - 🐛 Does not work on iPhone - 🐛 App is worthless for testing duplicates - 🐛 Unclear app functionality - 🐛 False advertising (free trial) - 🐛 No tutorial or support **Commonly reported bugs** - Contacts merged into a single entry - Loss of calendar appointments - Unexpected subscription charges after free trial - App not functioning on iPhone - Duplicate charging **Most requested features** - Option to cancel subscription - Refund for unwanted charges - Tutorial for app usage - Improved contact merging functionality - Fix calendar data loss bug ## Newest reviews (10 of 30) ### 1/5 — False Advertising *2022-11-08* This App falsely advertised as free when it popped up as an advertisement on my phone, this is absolutely not the case. Don’t be sucked into this advert. In my opinion it’s dishonest. **Developer response:** Sorry for the inconvenience! The app development cost is high and we're still able to use it freely with ads showing. If you need more assistance, please contact us via support@evolly.app. ### 1/5 — Not a good company *2022-11-05* I opened this app with a 3 day free trial and discovered that it was not what I needed. The money was taken from my account the day after I opened the app and despite emailing three times I have had no response. I am a pensioner and cannot afford this. **Developer response:** Dear user, if you canceled it before the free trial time ends, Apple wouldn't charge your money. Contact Apple for a refund if you think it's a mistake. Reach us via support@evolly.app. ### 1/5 — Don’t do it! *2022-10-23* Sign up for a 3 day trial then they immediately take almost £30 subscription. Awaiting refund… **Developer response:** Hi there, contact Apple for a refund if you think it's a mistake. Apple should not charge your money if you canceled it before the free trial time ends. Reach us via support@evolly.app. ### 1/5 — Charged a year for a free trial *2022-10-19* Please refund as I selected free trial and you immediately took a year subscription **Developer response:** Hi there, contact Apple for a refund if you think it's a mistake. Apple should not charge your money if you canceled it before the free trial time ends. Reach us via support@evolly.app. ### 1/5 — The 3 day trial actually takes your money *2022-09-02* The 3 day trial they advertise actually takes a full year subscription fee. They have been responsive and proved a refund. **Developer response:** Hi there, contact Apple for a refund if you think it's a mistake. Apple should not charge your money if you canceled it before the free trial time ends. Reach us via support@evolly.app. ### 1/5 — Buyer beware *2022-08-22* The app said there was a free 3 day trial period. Within minutes I decided that this was not the app for me. I cancelled and it said my subscription would end one year from today. I want my money back. **Developer response:** We apologize for any inconvenience caused. Please note that you have the option to cancel your subscription at any time and request a refund. If you require further assistance, please do not hesitate to contact us at support@evolly.app. ### 1/5 — Charged after canceling the renewal *2022-08-19* This app did not do what I needed! I cancelled the free trail and I was still charged! Do not use the free trail! Even if you cancel immediately as I did you will be charged $29.99 for an annual subscription. **Developer response:** We apologize for any inconvenience caused. Please note that you have the option to cancel your subscription at any time and request a refund. If you require further assistance, please do not hesitate to contact us at support@evolly.app. ### 1/5 — Trial Period Rip Off *2022-06-22* Signed up for trial period and still took money for 12 months App is useless adn can’t get refund **Developer response:** Hi there, contact Apple for a refund if you think it's a mistake. Apple should not charge your money if you canceled it before the free trial time ends. Reach us via support@evolly.app. ### 1/5 — This app doesn’t work *2022-06-18* Why am I charged for free trial **Developer response:** We apologize for any inconvenience caused. Please note that you have the option to cancel your subscription at any time and request a refund. If you require further assistance, please do not hesitate to contact us at support@evolly.app. ### 1/5 — Crashes and misleading *2022-06-05* Misleading option leading to 35€ membership… Permanently crashing app **Developer response:** Can you tell us about your issue via support@evolly.app? The app is working fine on our testing devices. We're working hard to have you 5 star of review. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cancel *2026-06-11* I don’t want this, not sure it works **Developer response:** Dear User, We sincerely apologize for the frustration you've experienced with the app. We understand how disappointing this situation can be, and we want to assure you that it is never our intention to mislead our users. If you wish to cancel your subscription, please follow Apple's instructions here: https://support.apple.com/en-us/HT202039. For refund requests, please contact Apple Support directly, as subscription payments are processed through Apple. Should you need any further assistance, feel free to reach out to us at support@evolly.app. We're always here to help. ### 1/5 — Bogus site *2026-05-16* Unable no use. No tutorial, no replies to my emails. No way to cancel subscription. Big Panky **Developer response:** Dear user, We sincerely apologize for the frustration you experienced with app. We understand how upsetting this can be, and it's definitely not our intention to mislead users. To cancel your subscription, please follow this link: https://support.apple.com/en-us/HT202039. For a refund, you need to contact Apple Support. Reach us via support@evolly.app. ### 1/5 — Clean up your junk 2024 *2024-10-30* It’s nice to have a app to trust to clean what you don’t need you end up saving in the end **Developer response:** Hi there, could you more specific about what you dislike? We are working hard to receive your best review of 5 stars. Reach us via support@evolly.app if you need more assistance. ### 1/5 — Garbage *2024-06-17* It's unbelievable! This app somehow managed to merge around 57 of my contacts into a single person. Thankfully, I had the foresight to export a list and create a backup. I strongly advise against using this app. It's absolutely ridiculous. ### 1/5 — Does not work on iPhone! *2023-12-23* Does not work on iPhone! **Developer response:** Can you let us know your iPhone model and iOS version at support@evolly.app? Have you updated the app to the latest version? ### 1/5 — Want a refund *2023-12-13* Not that much helpful. Please refund my money **Developer response:** You need to contact Apple for a refund. Feel free to reach us via support@evolly.app. ### 1/5 — Didn't work for me *2023-10-17* I couldn’t make it work. When the app scanned my Photos, it came up with a few similar photos, so i duplicated several to test the app. None of my newly created photos were identified. Unless there is some test for intentionally duplicated photo, the app seems to be worthless. **Developer response:** We are sorry to hear that your experience with the app was not satisfactory. Please share your issue with us at support@evolly.app, and we will investigate it as soon as possible. ### 1/5 — No option to cancel the subscription *2023-08-09* Hi, how do I cancel the subscription? Why there is no option to cancel subscription??? I was already charged twice **Developer response:** Hi there, please follow this link: https://support.apple.com/en-us/HT202039 ### 1/5 — No option to cancel the subscription *2023-07-30* Hi, how do I cancel the subscription? ### 1/5 — Sorry *2022-11-16* I do not understand this app and do not wish to continue with it!thank you **Developer response:** Hi there, if you subscribed, and want to cancel, please follow this link: https://support.apple.com/en-us/HT202039. You can contact us via support@evolly.app for more support. ## Most praised reviews (10 highest-rated) ### 5/5 — Clean up your junk 2024 *2024-10-25* It’s nice to have a app to trust to clean what you don’t need you end up saving in the end ### 5/5 — Ty so much!! An answer 2 a I knew something was up *2023-11-09* Thank I for showing me proof of what I couldn’t explain to everyone else. I couldn’t explain how my picture weren’t the same ones I had screenshot(ed) actually had me put in a mental institution on a 5150 (danger to self) 6 years of proof, yall have fun please.. this could get really interesting ### 5/5 — Like cleaning App *2023-07-30* This app is fast n easy. I’m old and it really was easy to free up space. ### 5/5 — I love it *2023-07-01* It shows me duplicate photos ### 5/5 — Instructions for Max Potential Cleanup benefits *2023-01-01* Please allow for maximum organization co creation of phone and Sebastian Bel Creator Potential thru using Cleanup 1-26 AZ to run its own constant thread from my prophecy to the alive world and use peaks and data to maximize my righteousness and phone ownership of everything that is there for the taking which has shown to be anything and everything i want. Truth is allowing connection to Sebastian Bel’s holiness etc to allow effective cleaning and potentiation of that perfecting. Thank you SB ### 5/5 — ‏سنادي ويتينج *2022-12-10* Shudder in my car car and car wash l I was just l I got my car and car wash car car and car car and car wash car car ### 4/5 — duplicately charge *2024-06-04* I feel like I was duplicate charged. Can you check on this? ### 4/5 — Cleanup *2022-11-10* Good idea ### 3/5 — Seems great — I had a massive glitch though *2024-07-10* So somehow, the app managed to merge around 57 of my contacts into a single person. Thankfully, I had the foresight to export a list and create a backup. My original review was definitely rooted, solely and frustration. I am not even sure how this happened but I know that it was a result of trying to use the delete duplicate contacts option. Other than that it works exactly as expected. so while I had this issue, that certainly doesn’t mean everyone else will and I’m sure the developers are probably now aware of this and will get it fixed. **Developer response:** We're sorry the app is not working fine as you expected. It normally works fine but still not perfect. We're improving it. It's not a scam or rip off. You can cancel your subscription at any time. If you canceled your subscription before the free trial time ends, Apple would not charge your money. Contact Apple for a refund if you think the charge is incorrect. If you need more assistance, feel free to reach us via support@evolly.app. ### 2/5 — Lost appointments *2023-07-15* It worked on photographs BUT I lost all past appointments from my calendar! I’m very upset **Developer response:** We are sorry to hear that your experience with the app was not satisfactory. Please share your issue with us at support@evolly.app, and we will investigate it as soon as possible. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*