# AI Cleanup — user reviews > 67 indexed App Store user reviews of AI Cleanup by Toolie Apps LTD, rated 4.30/5 from 6,601 ratings. - Source: https://appshunter.io/ios/app/ai-cleanup/id6532602343/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-cleanup/id6532602343.md - Rating breakdown: 5★ 4,236 · 4★ 1,038 · 3★ 641 · 2★ 229 · 1★ 457 ## What do users think of AI Cleanup? Overall sentiment: negative **Pros** - 🚀 Efficient cleaning - 👍 Easy to understand - 👍 Great experience **Cons** - 🐛 Doesn't clean as expected - 🐛 Deletes important photos - 💰 Charges after free trial - 🤔 Unclear instructions - 🤔 Doesn't explain functionality **Commonly reported bugs** - Doesn't delete all unwanted files - Causes device issues, like shutdowns - Doesn't work as advertised **Most requested features** - Provide instructions on how to clean up folders and delete old apps - Improve error handling and provide more feedback ## Newest reviews (14 of 67) ### 4/5 — Clean up *2025-03-07* It’s not what I expected **Developer response:** Hi there! Thank you for taking the time to share your thoughts with us. I’m sorry to hear that your experience didn’t meet your expectations. We truly value your feedback, as it helps us improve and provide a better experience for our guests. If you have any specific concerns or suggestions, I’d love to hear them! We’re always striving to create a welcoming environment, and your insights would be incredibly helpful. I hope you’ll consider giving us another chance in the future. Take care! ### 3/5 — What I have read and seen so far. *2025-01-23, version 4.6* Well, everyone iPhone needs a cleaner , but Apple doesn’t let you have you 3 day trail. They automatically charge you account. This is not the first one for sure,But I did see and read they use my data to track me and use it for things which I don’t care for.All I want to what they offer to do excet for the tracking and other things they do with your data. ### 1/5 — Bad reviews *2025-01-22, version 4.6* Won’t let you delete Horrible!!!!!!!!! ### 1/5 — Rip off *2025-01-13, version 4.6* I never agreed to this!! Please cancel immediately ### 4/5 — Good ish…. *2025-01-11, version 4.6* Should download it good💅 ### 1/5 — Beverly Romney *2025-01-08, version 4.6* It doesn’t work! How do I make it work? It keeps telling me to buy. Rt ### 1/5 — Didn’t clean my iPhone *2025-01-08, version 4.6* Quick ripping people off. ### 2/5 — Want to clean up *2025-01-07* I am trying to make space and it seems like I am willing to get rid of most things but it doesn’t seem to make much progress -need more clean up ### 1/5 — Disappointed *2025-01-01, version 4.6* Deleted a lot of photos of my granddaughters which I then had to recover! They weren’t even duplicates of similar photos ☹️ ### 1/5 — My experience *2024-12-29, version 4.6* I rated this app a one star because after I accepted the one year for $30.95 it repeatedly asked me to redownload it and never did anything to get out of that loop. I was expecting it to “clean” my phone NOT TO KEEP ASKING ME TO DOWN LIAD THE APP! I have no idea if it has done any or if it has charged me multiple tomes to download it! ### 1/5 — Want my money back. It’s a horrible app. *2024-12-27* I have never seen this ap before today. But after subscribing that is ALL I AM SEEING N ### 2/5 — sarahglennie761@gmail *2024-12-21* Keeps showing up on my iPad does it cover both iPhone and iPad for same fee? ### 1/5 — It said I needed to clean up *2024-12-14, version 4.5* Not even much used ### 1/5 — Free? *2024-12-11* It is obvious you people do not understand free. If you’re advertising something up for free then why are you asking for credit card numbers and a one time fee? You should be sued for false advertising. ## Most critical reviews (10 lowest-rated) ### 1/5 — Impossible to quit *2026-01-22, version 5.8* AI Cleanup- they make it impossible to quit the “free” 3-day free trial! They are thieves. ### 1/5 — Nope *2025-04-14, version 5.2* Difficult to use Can't review before deletion No help at app ### 1/5 — Spam *2025-03-15, version 5.1* Total spam scam ### 1/5 — Has it let me use it since I got it? *2025-03-15, version 5.1* Has not let me use it since I got this ### 1/5 — Not trustworthy *2025-03-05* The program frequently comes up and tells me my storage is full and wants me to install the program when it’s already installed. When l go into settings and look at my storage usage it’s less than half full. ### 1/5 — Virus magnet *2025-02-25* I can say I am 1000% sure this is all contamination to slowly instal virus on your phones instead of cleaning! Nothing good comes from them people that just don’t know how to earn anything good that was designed to discredit their own product and everything else they get their hands on intentionally to make a penny. It’s too bad they don’t work on anything to better positive feed back / gain better reputation and have that room to grow with honesty instead of pure corruption/destruction! On one more thin directed towards customer service reps , don’t bother leaving your useless reply on here when you don’t do that before you get this review talking about we are sorry you feel that way 🤦🏽‍♂️ like it’s a feeling / not their business enough fault and it’s the customers delusional mentality lol. Naaaa just save that energy for fixing your own dirty path of ruining your own name ### 1/5 — Remove *2025-02-14, version 4.8* I don’t want the app and I don’t want the add. Now the won’t get of my phone !!! ### 1/5 — Nothings free *2025-02-07, version 4.7* .. You all lie about free!!! ### 1/5 — Ai cleanup *2025-01-31, version 4.6* Not as quick and easy as it is advertised ### 1/5 — Disappointed *2025-01-29* Maybe I’m not doing it right but this hasn’t done much if anything to clear space ## Most praised reviews (10 highest-rated) ### 5/5 — ทำความสะอาด *2025-08-12, version 5.5* สุดยอด ### 5/5 — That’s good *2025-04-16, version 5.2* Thanks for cleaning ### 5/5 — Excellent *2025-03-15* Highly recommend **Developer response:** Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us. Your recommendation means the world to us, and we can’t wait to welcome you back soon! If there’s anything specific you loved or any suggestions you have, feel free to share. We’re always here to make your next visit even better! 😊 ### 5/5 — Spirit 1 America *2025-01-17* Really needed to get clean for more space! ### 5/5 — ai cleaner *2025-01-07, version 4.6* works great ### 5/5 — AI Cleanup *2024-12-17* You don’t earn 5 stars for nothing! Keep up the good work. I am giddy with anticipation to keep reaping the benefits of a wonderful application. Thank you. ### 5/5 — AI Cleanup app review Coden Gardner rating app!! *2024-11-30* This app Is really good now my storage is 36GB it's my first day 🤩🤩🤩🤩🤩🤩 I'm on iPhone 5 star ### 5/5 — No ONIONS !! *2024-11-11, version 4.3* Absolutely No Onions !!! ### 5/5 — Clean up *2024-09-23* Easy to understand and it was a great experience! Thanks ### 5/5 — Cool please send it *2024-09-16, version 3.5* Loads and fun game --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*