# AI Email Inbox - MailTime Pro — user reviews > 131 indexed App Store user reviews of AI Email Inbox by MailTime, rated 3.20/5 from 41 ratings. - Source: https://appshunter.io/ios/app/ai-email-inbox-mailtime-pro/id1025252985/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-email-inbox-mailtime-pro/id1025252985.md - Rating breakdown: 5★ 12 · 4★ 8 · 3★ 9 · 2★ 2 · 1★ 10 ## What do users think of AI Email Inbox? Overall sentiment: mixed **Pros** - 💬 Conversation-style email interface resembles messaging apps - 👍 User-friendly and intuitive design - 🔀 Support for multiple email accounts in one app - ⚡ Efficient email management and organization - 🎨 Modern and clean visual presentation - 📎 Cloud storage integration (Dropbox, Google Drive, OneDrive) - 🔍 Smart contact suggestions and search functionality - 📱 Works seamlessly across multiple email providers - ⏱️ Quick email composition and reply features **Cons** - 🐛 App crashes and freezes frequently - ⚠️ Poor customer support and slow responses - 🔄 Inconsistent email syncing and delays - 🚫 Limited email provider support (no IMAP/POP) - 📵 Push notifications not working reliably - 🔐 Privacy concerns about data handling - ❌ Cannot remove mandatory signature - 🎯 Difficult to identify which account received new mail - 💾 Drafts not saved when app crashes - 🔌 App freezes on startup or initial load **Commonly reported bugs** - Cannot navigate back from message view without closing app - Server busy errors preventing app usage - App incompatible with iOS 14+ despite iOS 13 support claim - Emails deleted from trash still appear in account - Notification doesn't navigate to correct email account - App stuck on 'updating' screen indefinitely - Crashes when accessing contacts or composing emails - Conversation bubbles create duplicate full emails for recipients - iCloud account triggers security lockouts - Yahoo email rejected as insecure - Replying pane covers email text - Attachment indicators show attached files that aren't actually attached - Forwarding function not working properly - App hangs while loading emails - Slow performance on older devices (iPod Touch 5) **Most requested features** - Dark mode support - Multi-select for bulk email deletion - Junk/spam folder - VIP or priority inbox filtering - Email aliases support - Customizable swipe actions - Mark as read from notifications - Audio message sending capability - iPad support - Microsoft Exchange support - IMAP/POP account support - Unified inbox view across all accounts - Email reminders and follow-up features - Accessibility features (VoiceOver, text size options) - Faster email refresh/sync speed - Better notification management - Conversation threading improvements - Color-coding for different email accounts ## Newest reviews (18 of 131) ### 3/5 — Almost a winner - too many minor UI issues *2023-07-21, version 4.0.1* I have some five email accounts registed with MailTime. Can not work out which email account new mail has arrived in without trawling through each account to find it? I can see from the new mail count on the MailTime icon that a new email has been received but I then have to open multiple views in each account to find it. Customer support has been slow to respond to my numerous questions. Shame, as this is an app that markets itself on offreing an efficient approach to handing emails; it is somewhat undone if the user has to check each view of each account to find an unread email ### 3/5 — Email *2023-05-02, version 3.2.2* Won’t let me add my school and work email so I can have 1 app, won’t let me view all emails at once have to do 1 email at a time ### 3/5 — Приложение не плохое, но… *2022-03-08* 1. Не уваляются локальные письма из корзины (на почте их нет) 2. Если добавлять несколько аккаунтов, необходимо нажимать на каждый что б почитать почту в нем, нужна общая папка верхнего уровня - все ящики 3. Плохо работает синхронизация с почтой (перенос писем, удаление, создание папок) ### 3/5 — Alias support *2021-02-07, version 3.1.0* App does not appear to support email aliases. :( ### 3/5 — Dark Mode *2020-03-31, version 3.1.0* I was hoping it would have dark mode after y’all finally updated to ios 13 ### 4/5 — It makes your mail look more relatable. *2020-03-22, version 3.1.0* This app is really good. It makes your mail look Relly good and modern. It takes the.boringness out of checking your email. All I sugestivo to improve the app is to plesse add a dark mode add accessibility settings and options such as voice over support and text sizes but other then that this app is perfect ### 3/5 — Needs to be fixed *2019-11-26, version 3.0.11* The concept of this app is fantastic nevertheless it has some flows especially when trying to delete emails from some accounts and they just remain there intact! It happened to me while cleaning the trash folder of a gmail account. And when you press on a notification it does not take you to the account with that message. ### 1/5 — China Pass *2019-09-17, version 3.0.9* NFS. and NFB. No warranty for my information ### 1/5 — Utterly Useless- permanently frozen *2019-03-25, version 3.0.7* It doesn’t work at all, it’s just stuck “updating...”. Deleted it and reinstalled and does the same thing. ### 1/5 — Не удаляется Почта *2019-01-12* Добрый день! Почему у меня не удаляется чат, которого нет уже неделю! Постоянно восстанавливается! Я его удалил через основной почтовый ящик, а в данном приложении все равно висит и при удавлении восстанавливается! Прошу Вас исправит данную проблему! ### 1/5 — нет уведомлений‼️ *2018-09-11* верните ДЕНЬГИ!!! почему нет уведомлений??? на айфоне 7, откорректируйте программу под новые обновления‼️ ### 4/5 — Works like a champ *2017-12-22, version 2.6.10* I love the concept and it really does make it easier to follow threads of emails when they're presented as message conversation tabs. Nice work. ### 1/5 — After update it want open *2017-11-30, version 2.6.9* After last update it want open 12/30. This was my main email client. Now it's unusable and cannot even open after download. ### 4/5 — More than two accounts *2017-10-09, version 2.6.6* I have purchased mail time pro and still can't have more than two accounts What can I do? ### 3/5 — Все бы ничего... но где возможность работы с псевдонимами *2017-10-08* Где псевдонимы? ### 1/5 — Шлак *2017-09-25* Не поддерживает Yandex ### 3/5 — Innovative but needs tweaks *2017-08-04, version 2.6.5* Badges does not work. Customer Service response was slow and did not fix issue. Crashed a few times since download. Giving it a chance. ### 1/5 — Don't use with iCloud / no tech support at all *2017-07-11, version 2.6.4* First off , most of the 5 stars reviews are obviously bought , you can tell by the posting date and names and style. I had high hopes for this app , setting up for Gmail as easy. When I tried yahoo it was rejected by Yahoo as being insecure. Didn't want to downgrade security in Yahoo to accommodate. When I tried my iCloud it triggered an avalanche of problems which got me locked out of my whole iCloud account , had to reset and change my password across all my apple devices. iCloud email worked in MailTime Pro until I accessed it a second time and once again it triggered apple security and I had to go through the whole reset process again. At this point I emailed tech support. No response. Kept experimenting other bugs. Emailed tech support. No response. Then found big functional issue .... using the conversation bubble view ( which looks excellent ) causes chaos for the email recipient unless they are also using MailTime Pro. I actually had several people tell me to stop emailing them. Each "message" bubble in MailTime Pro is actually a full email with all of the indented past messages ! And still not one response from Tech Support. Wouldn't be worth the hassle if free and it wasn't !! ## Most critical reviews (10 lowest-rated) ### 1/5 — App is broken and hasn’t been updated in almost a year *2026-05-21, version 4.2.21* App is broken and hasn’t been updated in almost a year. ### 1/5 — App doesn't work anymore *2026-01-09, version 4.2.21* This app is dead ### 1/5 — No dark mode *2025-06-07, version 4.2.19* I have the pro version and this app is not working properly no improvements ### 1/5 — App broken… *2025-04-01, version 4.2.14* Can’t back out of message but need to quit app and reopen to go back to message list. ….Still doesn’t work…3’25 ### 1/5 — App broken… *2023-09-12* Can’t back out of message but need to quit app and reopen to go back to message list. **Developer response:** Can you be more specific or send me some screen captures or screen recordings so I can get a better understanding of exactly which stage you were stuck at? That would be really helpful. Thank you! For other additional help and questions, please feel free to send us an email at sandra@mailtime.com. Have a good MailTime! ### 1/5 — Вылетает *2023-08-01* При попытке добавить ящик Exchange ActiveSync - программа тупо вылетает. Пользоваться невозможно. P. S. Обновление от 01.08.2023 не исправило проблему. **Developer response:** Здравствуйте, спасибо за ваш отзыв и извините за неудобства. Не могли бы вы обновить наше приложение до последней версии и попробовать еще раз? Пожалуйста, сообщите нам, если у вас возникнут какие-либо другие проблемы, или отправьте электронное письмо на адрес sandra@mailtime.com, спасибо. ### 1/5 — “Oops, Server Busy. Try Again Later” *2023-01-17, version 3.2.2* My experience with this app has been negative. I very excitedly downloaded this app more than 3 months ago, with very high expectations. Unfortunately, I have not been able to utilize it due to the error code above. Why hasn't this been addressed? Have the developers of this app let it go to waste? I see the last update was 11 months ago. If so, Apple or the developers need to remove it. ### 1/5 — ‘Supports iOS 13’ a year ago but is broken now under iOS14 no update in sight *2022-11-13, version 3.2.2* ‘Supports iOS 13’ a year ago but is broken now under iOS14 and no update in sight. Apple disgusts me with this planned obsolescence lack of attention to detail philosophy that’s been so pervasive since Tim took over. ### 1/5 — Why *2021-02-01, version 3.1.0* Why it’s not possible to remove ((have a good MailTime) signature when i send emails. That’s absolutely not fair, it’s annoying to me and others especially that i have the pro version ### 1/5 — Don't recommend. *2020-03-13, version 3.1.0* Customer service doesn't work and they dont care. You only get that automatic reply. Theres google mail that has tons of features than this app offers. Not worth it. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome...// *2020-02-03, version 3.0.12* SkyBlu, here I actually love the app. However, i do have a suggestion though. Would you consider adding a feature for sending audio messages please. Beyond that the app is great and is definitely a keeper for my app collection. ### 5/5 — Крутезная штука! *2018-06-24* Отлично. Наконец-то можно почту читать и радоваться) ### 5/5 — Love it *2017-06-16, version 2.6.4* Defiantly recommend this app! Way better than anything I have used on the app store! ### 5/5 — Приложение супер! *2017-06-13* Добавьте Yandex 😉 ### 5/5 — Best implementation for email on mobile *2017-06-12, version 2.6.4* It reminded me to the days of the BlackBerry Message Hub. Though at the beginning I had some trouble with the replying pane covering the text of the email, scrolling down allowed me to read the full message. I have not encountered that problem in recent days so I think they fixed it. If you are coming from Outlook on mobile it will get some time to get used to it, but a quick reply to as a text message has added a lot of value for me. ### 5/5 — Yandex *2017-05-22* Добавьте яндекс и папку спам уже сколько можно просить уже у вас😡 ### 5/5 — Warning: the only difference is the account quota *2017-05-05, version 2.6.3* Coming from the free version: This one is almost the same as the free version. But if you need more accounts quota to use, go for it. It's not even expensive anyway. But if you are okay with 2-3accounts like i do, the free version does it all. ### 5/5 — Great idea for mail - don't understand why nobody had thought of it before! *2016-12-27, version 2.5.9* I love this mail app as it makes your dialogue with others via email thread look like a text message conversation. Given that 99% of people nowadays text rather than email it's an intuitive experience with nice clear communication without messy email headers etc. So it abstracts the detail to help focus on the message. ### 5/5 — Все круто!!! *2016-12-16* Но сделайте почту Яндекса!!! ### 5/5 — Fantastic app *2016-10-11, version 2.5.3* Really nice one --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*