# AI-Home — user reviews > 24 indexed App Store user reviews of AI by Qingdao Juhaolian Technology Co., Ltd., rated 1.55/5 from 38 ratings. - Source: https://appshunter.io/ios/app/ai-home/id1462565456/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-home/id1462565456.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 32 ## Newest reviews (11 of 24) ### 1/5 — Not working anymore *2022-10-10, version 1.0.4* Maybe the developer can tell us why is not working anymore or release another update ### 1/5 — Error *2022-10-05* Keep getting an error. Followed all directions. No help option. No customer support ### 1/5 — It never connects *2022-10-03, version 1.0.4* My app worked fine for 2 months and now it just disconnected my device and will not reconnect no matter what. It finds my Wi-Fi in the list and always fail to connect ### 1/5 — App does not work *2022-09-06* It fails every time I try to add my mini split to the app. Useless! ### 1/5 — Will not connect to Wi-Fi *2022-08-10* After several attempts to connect to my Wi-Fi I have up! Incorrect directions that come with unit on how to set up with your smart phone. ### 1/5 — Near useless app *2022-01-23, version 1.0.4* Options and settings do not work when selected. Cannot choose fan setting in heating mode, always reverts to auto. ### 1/5 — Disappointing *2021-06-23* Took me 2 hours just to connect my phone to my a/c unit. Finally figured out the directions that came with the unit are incorrect on what to do. Even after my phone was connected the app barely controlled my unit i would adjust the temperature on my phone and it would not adjust on my ac unit. I would also have to try like 5 times just to get the unit to turn off with the app. Guess I’ll just keep using the old fashioned remote. ### 1/5 — Don’t Work *2021-03-05* I try to set up the account to be able to use the A/C and the email never arrives. I believe that they should be important with this situation as several customers have the same problem. ### 1/5 — Never received email *2020-11-13* I never received my email to verify my account, so I could never set up the account to proceed. ### 1/5 — Can’t pair my air conditioner *2020-08-24* I tried more times than I can count to pair my app account with my air conditioner so that I can control it with my phone. I have done everything the instructions said, tried all of the troubleshooting recommendations and still can’t get it to pair. My only remaining guess is that there’s something wrong on the company server side. Until they fix that or update the app I’m stuck using using it manually. ### 1/5 — Never received email to confirm so as to login, *2020-08-12* Tried to set up account several times to get login but never received emails ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2025-07-15* Terrible experience setting this up. The app will not recognize the current room temperature even though it does control the temperature setting. ### 1/5 — Terrible *2024-12-16* Setup is cumbersome and doesn’t work ### 1/5 — Needs update *2024-09-30* App worked great until it stopped can’t even log in now. I think the developer needs to update to the new iOS. ### 1/5 — Useless *2024-07-14* I couldn’t even get a verification code from there app in order to finish the set up. What a shame I really look forward to controlling this unit remotely. ### 1/5 — Don’t waste your time *2024-06-22* I agree with the other person. I’ve sat here following all the directions, which includes pressing buttons that are not named on my remote eight times until something beeps. It won’t get past the point of connecting to the Wi-Fi. I’ve connected to their and it just keeps saying now connect to the Wi-Fi. I’m going to use my remote control. ### 1/5 — App requires additional instructions for pairing *2024-01-01* Current guidance from instruction manual is insufficient to successfully pair with my mini split device. Additional troubleshooting or instruction is required. No videos links exist online or in the instructions that show me that the app actually works. ### 1/5 — Junk app. Needs updated *2023-11-25* Doesn’t have 1/2 the controls of the unit. Doesn’t respond often. Doesn’t integrate with Alexa or home. ### 1/5 — Worthless as everyone indicates. Doesn’t connect keeps giving error. *2023-05-19* Might be the ap or the ac’s wifi. Either way it doesn’t work ### 1/5 — App not working *2022-12-27* It is just impossible to pair an ac mini split with an iphone. Spent hours on it and the app is not working. Disappointing. ### 1/5 — Not working *2022-12-13, version 1.0.4* I can't connect my air conditioner despite the procedure. Does not work and the application loops. What are the developers waiting for to correct? ## Most praised reviews (3 highest-rated) ### 5/5 — Working good *2022-11-23, version 1.0.4* Works well for unit Zephyr ### 5/5 — AI-Home and my EQK Mini Split from The Home Depot *2021-04-27* My mini split paired right up, took about 30 seconds all and all. Easy to use app, and well worth the $0 it costs ### 2/5 — Functions……..but *2025-03-02, version 1.0.4* Pretty hard to connect to my mini split, got there in the end. Took multiple attempts. Remote function works, but the red serif type on a black background is unreadable, and good luck setting up a timed function. Why not just a regular timer setup?? Needs tweaks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*