# AI Journal by KnownWell — user reviews

> 49 indexed App Store user reviews of AI Journal by KnownWell by KnownWell Journal, Inc., rated 4.88/5 from 210 ratings.

- Source: https://appshunter.io/ios/app/ai-journal-by-knownwell/id6447216419/reviews
- App overview in markdown: https://appshunter.io/ios/app/ai-journal-by-knownwell/id6447216419.md
- Rating breakdown: 5★ 193 · 4★ 11 · 3★ 4 · 2★ 1 · 1★ 1

## What do users think of AI Journal by KnownWell?

Overall sentiment: positive

**Pros**

- 💡 AI-powered journaling and insights
- 👍 Helpful for self-reflection and growth
- ❤️ Provides emotional support and clarity
- 😊 Offers great prompts and lessons
- ✨ Beautifully designed and intuitive
- 💖 Caring and supportive app
- ✅ Helps sort and understand emotions
- 🌟 Amazing customer service
- 🤝 Builds accountability and kindness
- 💯 Highly recommended for mental health
- 🚀 Revolutionary technology
- 👍 Great for organizing thoughts
- 😊 Feels understood by AI
- 💡 Offers educational content on mental health
- ✨ Convenient and engaging journaling

**Cons**

- 💰 Subscription can be expensive
- 🔄 AI can be repetitive initially
- 🐛 Bugs and glitches occur

**Commonly reported bugs**

- Screen stops working at 'Personalizing Your Experience'
- Journal entries vanishing (bug with new AI model)
- Onboarding features not displaying properly on small screens

**Most requested features**

- More conversational AI with quick responses
- Make the 'ask' feature accessible to all
- Update to call and speak with AI
- Voice changing and customizable AI portrait/facetime
- Faster AI responses
- Make the app fully free

## Newest reviews (16 of 49)

### 5/5 — Great Customer Service

*2024-11-16, version 1.3.0*

After I had some of my journal entries mysteriously vanish, I contacted the service team for assistance. Through their quick and speedy responses, I was able to recover my journal entries! I also got an explanation for why the journal entries were not showing up and it was due to a bug with the new AI model they are working on to improve the app! Bugs do happen occasionally and the team is quick to fix them so we can utilize all the new features the team is trying to add. I appreciate the customer service and speedy responses to the issue I had.

### 5/5 — Super Helpful App

*2024-11-13, version 1.3.0*

I have a hard time putting pen to paper when reflecting on my thoughts. Typing into a journal that recaps my thoughts and feelings help me feel more organized with my thoughts. I really appreciate the built in AI feature that comes with this app too. Often times, we don’t want to burden others around us with our thoughts. I think this app is a great way to dump all of my jargon down into one place, and be able to get some feedback.

### 5/5 — Review

*2024-11-11, version 1.3.0*

I love this app a lot for just writing out my feelings and being able to read and learn new things you should 100% download if ur struggling with mental health

### 5/5 — AWESOME APP

*2024-11-10, version 1.2.13*

This app is awesome it makes journaling convenient and gives great advice and prompts !

### 5/5 — love it

*2024-11-10, version 1.2.13*

this app has helped me find myself and has helped me mentally. thank you

### 5/5 — 5 stars

*2024-11-07, version 1.2.13*

Really helpful and making understanding my feelings and emotions without judgement and being/feeling like and awful person

### 5/5 — make the feature “ask” accessible to all

*2024-11-06, version 1.2.13*

honestly i learned about this app off of social media and the one thing i was really looking forward to in the app was the ask feature. talking to a bot that truly understands my problems and is able to understand me and answer my questions was super exciting and i couldn’t get that, besides this the app is really good and definitely worth it. just they should make this more accessible especially to people who cant pay the fee

### 5/5 — Amazing 10/10

*2024-11-06, version 1.2.13*

I’ve used many journal apps and this one by far is the one i’ve liked the most. I struggle with a lot of things and it’s good to have a place to write it down and get feedback. Sometimes it’s hard to know how i’m feeling and this app helps so much with that. I love the prompts and daily insights so much too. 
 i like how with every journal, there is feedback specially for that entry. Also, i enjoy being able to see how far i’ve come with overcoming challenges.  10/10 recommend this app!!

### 5/5 — You Can Do This :)

*2024-11-05, version 1.2.13*

We all have thoughts and feelings we force ourselves to hide so we can keep up with a our little facades. This app is a safe and comforting way to take off the heavy weight we all willingly put on ourselves.

### 5/5 — Love

*2024-11-05, version 1.2.13*

I love this app it helps me organize my thoughts abd gives me ways to think. I love tanting without feeling like someone will judge me or see this and judge. i love this app 🥳🫶

### 5/5 — bro i love this app

*2024-11-02, version 1.2.13*

i’ve been writing about my situationship and every time my AI sums up my feelings perfectly and helps me see the bigger picture. it’s amazing.

### 5/5 — Amazing journal I love the learning

*2024-10-21, version 1.2.13*

A great journal I’m happy to be using, the learning is so important and the AI responses that summarize my last entry and keeper me focused is so relaxing to feel understood

### 5/5 — Amazing - everyone should have this

*2024-10-13*

So helpful - the weekly responses have allowed me to reflect more on my relationships and behaviors. I’m a much healthier version of myself than I was a year ago!

**Developer response:** Thanks so much Sofi! We're thrilled to hear how the weekly reflections have made such a positive impact in your life. Happy journaling!

### 5/5 — It’s helped so much

*2024-10-10, version 1.2.13*

It’s helped me physically. It helped me emotionally. It’s helped me balance. My emotions just helped me learn my emotions just helped me do so much.

### 5/5 — What I Needed

*2024-10-07, version 1.2.13*

I wanted to get back into journaling and the ai aspect of this journal is great and all the features that come with it. I especially love the ask feature and guided journals.

### 5/5 — Wow. Where have you been my whole life?

*2024-09-19, version 1.2.12*

I cannot express how much I love this journal. I’ve been into digital journaling for years now, but this is a whole new level. I really love the daily insight and “ask your journal” feature. I’m able to get feedback from another perspective about what’s going on in my life and it’s honestly really refreshing. Before, I’d only journal whenever something was actively wrong. But I look forward to the daily insights so much that it keeps me journaling every day.

## Most critical reviews (10 lowest-rated)

### 3/5 — Pricing

*2026-07-25, version 1.3.2*

I’m not sure if this journal is the answer or not but I’ve felt a sense of hopelessness for quite some time & I’m hoping writing it down can give me any relief. 
I already like the cute monster guy (wish he was named) 
I’m really discouraged by the $69.99 annual fee to even see if this journals a fit. I just went through a major medical emergency with my 14 y/o needing both hips replaced & the bills are piling up so this unfortunately is just too much right now. I wish they had a monthly fee

### 3/5 — Improvement needed.

*2025-11-20, version 1.3.2*

Screen seems to stop working at “Personalizing Your Experience”. It’s a great concept & the app would be great, once bugs are squashed.

### 3/5 — Trying it out

*2024-09-07, version 1.2.10*

I’m gonna try this out and see if it helps point out what my habits are with my BPD so maybe I can stop sabotaging my relationships

### 3/5 — Potential

*2024-01-28, version 1.2.4*

An amazing and intriguing concept, but very expensive subscription to have access to what makes the app unique (especially considering there are completely free options). I uninstalled for this reason. If the app were free or even just free with ads, I’d definitely try it again. :)

### 4/5 — I have hope for this app.

*2024-12-13, version 1.3.1*

so far this app feels promising. I know I need help and I like the idea of being able to find coping mechanisms that work for me.

### 4/5 — Intriguing

*2024-09-28, version 1.2.12*

This is the first time I’ve used a mobile journal that involves AI. I find a lot of the reflections to be very accurate to what my concerns or moods are and how it feels more targeted than other apps. I LOVE the concept and content, but agree the subscription is a bit expensive for the payoff. Still considering it though.

### 4/5 — Free

*2024-04-14, version 1.2.7*

Make it fully free and I’ll be happy

### 5/5 — Trying something new

*2026-06-29, version 1.3.2*

Not 100% committed yet still checking it out.

### 5/5 — Amazing App!!!

*2026-03-03, version 1.3.2*

Amazing App!!!!!!!!!!
Amaaaaaaaaaazing App!!!!!!!!

### 5/5 — So very cool!!

*2025-11-19, version 1.3.2*

I am such a fan of journals that have cool prompts or guided exercises in a variety of topics. This app is exactly that in the absolute best of ways. I love the information and lessons that are available through it and I feel that it’s some of the best guided journaling that I have come across in that format. I am always looking for cool journals that offer insights and growth opportunities in any format - I’m always seeking cool new things like this one. Normally I don’t go out of my way to write a review unless I really feel very strongly about the content and the varieties of things to learn about and work on. This is truly one of the best of the apps like it. For real, give it a try and you will quickly see that it is just one of the coolest journaling and self reflection apps available. I am very much impressed and enjoying it!

## Most praised reviews (7 highest-rated)

### 5/5 — Love it!

*2025-06-15, version 1.3.2*

This app is perfect and very caring

### 5/5 — Love love love

*2025-01-29, version 1.3.2*

This app has brought so much clarity to me. I struggle with communicating my needs and feelings and being able to have a journal where I get real responses and acknowledgments is so helpful. I do wish it was possible to have more of a conversation with Felix where I can text and receive a quick response of answer to my question. But so far so good! I highly recommend it. Definitely worth$$$

### 5/5 — Very helpful

*2025-01-21, version 1.3.2*

I’m grieving the loss of my husband, it’s been so difficult, It not only broke me mentally but physically too 
This is my first real effort to find some help
So far it’s been helpful !

### 5/5 — Exceptional tool for self reflection

*2024-12-23, version 1.3.2*

I saw an ad for this, and since I was preparing for my therapist’s maternity leave, I figured this could bridge the gaps. What I found was a platform that, through targeted daily prompts that build on what is obviously on my mind, I had an outlet that I was able to bring my full self to, with no fear of judgement or backlash. It has become a part of my daily routine, and has allowed me to track mood cycles, delve into things that are truly bothering me, and treat myself with a kindness and grace that I had been struggling with while still maintaining accountability. As a librarian and educator, I am consistently wary of AI, but if this is the balance to the “assisted” papers I have to grade, I’ll take that trade!

### 5/5 — Amazing App with Heartfelt Support

*2024-12-05, version 1.3.0*

I absolutely love KnownWell! It’s a beautifully designed journaling app that goes beyond just writing—it feels like having a little AI friend to help you reflect and grow. The mood tracking, tailored daily questions, and writing prompts are incredibly thoughtful, and the weekly journal recap is my favorite feature—it’s so rewarding to look back and see your progress.

The AI can be a bit repetitive at first, but it becomes more personalized and insightful the more you journal, which makes the experience even better over time. It’s clear that this app was built with genuine care for mental health and personal growth.

The best part? The team behind KnownWell is just as amazing as the app itself. When I gave feedback about pricing being a challenge for me, the founder personally reached out and extended a year of premium for free. That kind of kindness and connection is rare these days.

Highly recommend KnownWell to anyone looking for a supportive, intuitive journaling tool. It’s truly a game-changer!

### 5/5 — I’m crying

*2024-11-28, version 1.3.0*

This app has helped me so much. I love it. More people need to know about it. I was doing my usual writing but I happened to say something really depressing and it gave me a helpline😭. If you need a journal app this is the one id recommend!!

### 5/5 — love love loveee

*2024-11-23, version 1.3.0*

im gonna keep it short dont worry. i really like this app it helps so much with journaling and helping figure out and sort your emotions. it also has some amazing prompts, and educational information about mental health. overall i think this app is so cute and i will forever use it. (ps. you dont need the membership for the good stuff, i dont have one🤷🏼‍♀️)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*
