So disappointed
Response from developer
Dear Client, Thank you for sharing your feedback with us. We sincerely apologize for any confusion or disappointment caused by the changes to our subscription plans. Could you please clarify whether you are referring to the free templates previously available in our app or the free trial offer included in our previous subscription package? We would appreciate the opportunity to better understand your concern. With our recent app update, we introduced AI-powered product photography and videography features. These features require significant server resources and operating costs, which is why we offer them as premium services. However, we have kept our existing free template collection available, including templates for logos, posters, banners, cards, invitations, wallpapers, and more. You can continue to explore these templates as before. We understand that changes to subscription benefits can be disappointing, and we truly appreciate your feedback as we continue working to improve our app and provide greater value to our users. If you would like to discuss the available subscription options or share further feedback, please feel free to contact us at support@photolab-ai.com. We would be happy to assist you and discuss your concerns further. Thank you for your patience and for giving us the opportunity to address your concerns. We wish you a wonderful day ahead! Best Regards, App Developer Team.
