AI Logo Maker Reviews: Is It Legit?

Customer Experience

Positive experience58.1% of reviews
Neutral7.9% of reviews
Negative experience34.0% of reviews

~ Based on 215 written reviews from the US App Store.

What users say about AI Logo Maker

Is AI Logo Maker Safe?

AI Logo Maker- Product Video appears safe based on user ratings. AppsHunter Safety Score for AI Logo Maker is 92/100.

This assessment is based on 12,154 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
3.4% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 12,154 App Store ratings for AI Logo Maker.

Is AI Logo Maker Legit?

AI Logo Maker- Product Video appears to be a legitimate app. AppsHunter Legitimacy Score for AI Logo Maker is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

So disappointed

Could you explain why the free trial benefits were removed after the upgrade? That's really not user-friendly.

Response from developer

尊敬的客户,感谢您的积极反馈!您的支持激励我们不断改进产品。如果您有任何其他建议或疑问,请随时通过 logomaker.sup@gmail.com 联系我们——我们随时为您提供帮助。此致,应用开发者

It’s excellent

It's really excellent; I'm very satisfied.

Removed access

Stopped access to previous lifetime users

Lifetime subscription

I had a lifetime subscription but every time I hit restore nothing happens, i literally can’t generate anything it always says something went wrong, this app used to be better, how about with your next update you probably restore lifetime accounts, im reporting this to apple for bait and switch ASAP
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Fake lifetime

Trying for weeks to get the lifetime membership but it doesn’t exist.

Garbage

Not a user friendly app. Very difficult to use to make a poster. AI generated images are horrible. Don’t waste your time or money

Very Easy

This Logo AI often generates better images than other AI models.

Response from developer

Dear User, Thank you so much for your wonderful review! We’re thrilled to hear that you find our Logo AI very easy to use and that it generates better images compared to other AI models. That truly means a lot to us. Our team works hard to ensure the app delivers high-quality results while remaining simple and user-friendly, so your feedback is incredibly encouraging and motivating. If you ever have any suggestions or ideas for future improvements, please feel free to reach out to us anytime at support@photolab-ai.com. We’re always happy to hear from you. Best regards, App Developer Team

Not working

It was a good app while it was working but now it just come up with an error. I tried force closing the app. Turn the phone off. Deleted the app and installed again but nothing has worked and I needed it today. Looks like I will need to find a replacement 😞

Response from developer

Dear User, Thank you for sharing your experience with us. We’re truly sorry for the inconvenience and frustration this issue has caused—especially since you needed the app urgently. We completely understand how disappointing this must feel, and we sincerely apologize for the trouble. We’d really like the opportunity to investigate and resolve this issue for you. Could you please email us at support@photolab-ai.com with the following details? - Your device model -iOS version -The exact error message (if any) -A screenshot or screen recording of the issue (if possible) This information will help our technical team identify the cause and work on a fix as quickly as possible. We’re actively improving the app, and your feedback is extremely valuable to us. Thank you for your patience and for giving us the chance to assist you. We hope to restore your experience soon. Best regards, App Developer Team

Purchased and can’t use it

I paid for the lifetime subscription and it won’t let me create anything without constantly taking me back to the subscription page. Looks promising and ready to use it but this has been a frustrating experience.

Hello, author

Hello boss, why can't I restore it after entering the APP after I successfully exchanged the redemption code? I have tried many times and it doesn't work. I can't restore the subscription after uninstalling and reinstalling. Please help me, thank you, please!

Hello, author

Hello boss, why can't I restore it after entering the APP after I successfully exchanged the redemption code? I have tried many times and it doesn't work. I can't restore the subscription after uninstalling and reinstalling. Please help me, thank you, please!

Misleading

App says lifetime free but there is no option to choose from.

Error occurred

After numerous attempts at making a logo, each time about 2-3 minutes wait time, and getting “Error occurred” we gave up.

Great

Great

Hello, boss

Hello, author, I see that this app is still in a limited-time free event in the store, but I still can't participate. There is no option for limited-time free events. I beg you to give me a code to authorize the limited-time free event. Thank you, please! Thank you very much

Lots of potential

I like the artwork /templates available but there are some issues:

1) The app begged for a review before I even had a chance to create a project. I literally opened a template and had tapped on the text in a template, only to have a pop up begging for a review immediately come up. This is my very first time using the app! This happened several more times as I attempted to dismiss the mosquito-like pop ups while trying my first project, including right as I tried to SAVE. I don’t know why this is a thing in the App Store, but this app is certainly not the only one to engage in review begging, despite how no one appreciates it, and how inauthentic it is to gather reviews from people who haven’t yet genuinely used your product.

2. Two kinks that need to be worked out: With the fonts you can only expand the text boxes horizontally, not vertically - and when you add certain fonts, it cuts off the bottom of some of the letters, for example when using the font ‘Candle & Mustard’ it cuts off the bottom of the capital G. The other issue is there needs to be a way to toggle an image to the background or the foreground- so I can easily add a smaller image from my photo gallery ON TOP of another larger image.
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So far so good

app installed to my iPhone, privileged to get zero cost Lifetime Pro, I’ll do another review soon I tested

First time using pit let kids

3

Scam

I paid for a subscription and the app now crashes and say something went wrong everytime

Worked great, but disappointed after subscription

I used the free trial for this app and it worked out perfectly, an incredible app to create a logo or image in a few seconds. However, after my trial was done and I subscribed to continue with the services, it keeps producing an error when I try to generate a logo. Needs immediate improvement as I am not satisfy with my purchase at the moment
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Response from developer

Dear User, Thank you so much for your message, and we sincerely apologize for the trouble you're experiencing. We're truly grateful to have you as a paid user, and your satisfaction is very important to us. To help us better understand and resolve the issue as quickly as possible, could you kindly describe in more detail what happens when you try to generate a logo? Please rest assured that as soon as we receive more information from you, our team will begin looking into it immediately. We're committed to making sure everything works smoothly for you. Please contact us directly at logomaker.sup@gmail.com, we’re here to help and ensure you have the best experience possible. Best regards, App Developer Team