# AI Note Taker - flick — user reviews > 121 indexed App Store user reviews of AI Note Taker by Madduck, rated 4.20/5 from 400 ratings. - Source: https://appshunter.io/ios/app/ai-note-taker-flick/id1505286803/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-note-taker-flick/id1505286803.md - Rating breakdown: 5★ 294 · 4★ 25 · 3★ 9 · 2★ 10 · 1★ 62 ## What do users think of AI Note Taker? Overall sentiment: negative **Pros** - 🚀 Efficient recording and transcription - 💡 Useful for interviews and meetings - 👍 User-friendly interface - 🔒 Secure recording and storage **Cons** - 🐛 Unreliable audio/video quality - 💰 Expensive subscription model - 🔒 Difficult to cancel subscription - 🤯 Confusing setup and usage **Commonly reported bugs** - Frequent app crashes and freezes - Subscription charges even after cancellation - Inability to download or access recorded content **Most requested features** - More flexible recording and playback options - Better integration with other communication apps - Improved customer support and troubleshooting ## Newest reviews (14 of 121) ### 1/5 — Scam *2024-01-07* This app and how its run is a joke. It was downloaded by accident/unauthorized bu my 2 year old and a subscription renewed for $70 and I called to cancel and requested a refund the same day and got the run around from day one. Shame on them for scamming me out of money not even trying to help. **Developer response:** Hello, thanks for contacting us. In order to get a refund, you need to submit a refund request to Apple: 1) Go to: https://support.apple.com/itunes 2) Click on the option "Get help with your purchases" 3) Log in to your Apple ID that was used to make the purchases. 4) Then submit your request. ### 1/5 — Inadequate Instructions *2024-01-02* Couldn’t figure out how to use this and I missed a very important doctor’s appointment because there weren’t adequate instructions. I hope I cancelled the subscription properly since now I’ll have to pay for the missed appointment! Not happy! **Developer response:** Hello, We are sorry to hear that you'd like to cancel your subscription As the subscriptions are managed by Apple, we have no control over your account. So, we are unable to cancel it for you. You need to manage it from your Apple / iTunes account: https://apps.apple.com/account/subscriptions You may find the support article about how to manage Apple subscriptions on the following link: https://support.apple.com/en-us/HT202039 Hope this helps. Please do let us know if you need any further clarification. ### 1/5 — Don’t know why I got charged for this because I didn’t sign up for it. *2024-01-02, version 1.8.5* I don’t know what this is but they better get to explaining why they charged me 64.99$. ### 1/5 — Don’t!! *2023-08-05* I downloaded the app to try it out, and now I can’t delete it. It might go away for a day or two but it always comes back. I’ve deleted the app at least a dozen times but it keeps reloading itself to my phone. **Developer response:** We apologize for the inconvenience you're facing. However we definitely do not re-install it on your phone. Please try the following steps to resolve the issue: Go to your device's "Settings." Scroll down and select "Apps" or "Applications." Find Teams Meeting Voice Recorder app from the list and tap on it. Choose "Uninstall" to remove the app from your device. If the issue persists, please contact our support team at support@madduck.com, and we'll assist you further in resolving this issue. Thank you for bringing this to our attention. ### 1/5 — Scam *2023-07-28, version 1.8.1* Scam ### 1/5 — 良くない *2023-05-30* お試しのときはたまたまうまくできたので有料プランにしたけど全くの勘違いでした。文がごっそり抜けたり、間違ってたり。 最近は録音したものが全然テキストにならなくなりました。⭐︎ゼロの評価ボタンが欲しいです。 **Developer response:** こんにちは、アプリで問題が発生したとのことで、ご不便をおかけしております。 サブスクリプションをお持ちの場合は、支払いページの復元ボタンからアカウントを復元できます。 さらにサポートさせていただきますので、support@madduck.coまでご連絡ください。 ### 1/5 — Good app but no billing customer service *2023-05-17, version 1.8.1* They are continuing to charge me, even though I quit the premium version. I tried emailing them and I tried calling them. No response and no answer. ### 1/5 — App just doesnt work *2023-01-31, version 1.7.12* I tried using it, i dont have any audio. The video is choppy. I paid a lit of money for an app i cant use ### 1/5 — Unethical trader *2022-08-27* Do not get this.! They constantly bug you with notification that cannot be stopped trying to sell their product. No opportunity to unsubscribe. Totally unethical selling tactics. You can’t get rid of it. **Developer response:** Hello, sorry to see your comment. Users can turn off the notifications from phone settings. Please contact us at support@madduck.co for your cancellation request. We will be happy to assist. ### 1/5 — Cancel this subscription NoW not ordered *2022-07-10, version 1.7.10* Cancel this subscription NOW! Not ordered ### 1/5 — 이거 구독취소 어떻게합니까 환불해주세요 *2022-04-22* 환불도 까다롭고 환불어떻게합니까 대체; 빨리좀요 **Developer response:** 안녕하세요, support@madduck.co로 문의하실 수 있습니다. 기꺼이 도와드리겠습니다. ### 1/5 — 詐欺。 *2022-03-29* わけのわからない請求が来て見たらこれ。 返金申請しました。 悪質な詐欺アプリです。 ストアもこんなの置くんじゃねぇ！ ちゃんとしろ！ **Developer response:** こんにちは、あなたは私たちのアプリに失望しているようです。 なぜだろうか。 サインアップ時に利用規約が明記されています。 support@madduck.coまでご連絡ください。 お手伝いさせていただきます。 ### 1/5 — ☆一つの価値もありません *2022-03-26* 無料アプリと勘違いダウンロードして、放置してたらいつの間にか有料になって、ゲームで色々と課金してるので毎月の請求に気にしてなかったけど、久々に内容を確認してたら当アプリに数万円にも請求されました。 どんな性能あるかを確認したくログインしようとしたら、メールで送られるパスワードで何回やってもログインすらできません。 直ちに解約したかったけどアプリ内での解約画面に進まないし、APPのほうで解約しました。 勝手に料金発生(※無料期間が過ぎると勝手に有料になるのか、あるいはアプリを操作してると判断する間も無く有料契約に誘導してるかは定かではありません。)した上でログインもできないし、アプリ内の問い合わせ管理画面への移行もできない(解約・キャンセル希望の場合「確認」を押してください。と出ますが、何回押してもエラーが出て進めません。)だなんて詐欺としかいいようがありません。 ほかのクレームに色々と言い訳してるみたいだけど、こっちは有料契約した記憶もないし、アプリも使えないので詐欺以外のなんでもありません。 これ以上被害者が増えませんように。 **Developer response:** こんにちは、 ご不便をおかけしてしまい申し訳ございません。 私たちはそのような画面を持っていません、それは私たちのアプリのように聞こえません。 support@madduck.coまでご連絡ください。 お手伝いさせていただきます。 ### 1/5 — Bogus Zoom App *2022-03-10* This crap ap is NOT Zoom and wants to charge you for using while suggesting it is as good as the real Zoom Ap. BE CAREFUL! **Developer response:** Hello, sorry to see your review. Seems like there is a misunderstanding, we do not have such a claim. We would like to investigate this issue. So, please feel free to contact us at support@madduck.co. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sham *2025-09-08* Scam takes money **Developer response:** Hello, Thanks for contacting us We are sorry to hear that you have issues with your subscription. In order to get a refund, you need to submit a refund request to Apple: 1) Go to: https://support.apple.com/itunes 2) Click on the option "Get help with your purchases" 3) Log in to your Apple ID that was used to make the purchases. 4) Then submit your request. Kind regards, ### 1/5 — Geld zum Fenster rausgeschmissen *2025-03-01* App liefert im Fall von Aufnahmen Umsetzung in Text ein absolut miserables Ergebnis „…erinnern da der letzten Gulasch mit mit begleitet hatte zwar ein Freelancer der der mit dabei war und das lied höre die Frist Dischler also gehört das zerfetzt genau…“ Finger weg! **Developer response:** Wir bedauern, dass die Transkriptionsergebnisse nicht Ihren Erwartungen entsprechen und erkennen an, wie frustrierend das sein kann. Ihr Feedback ist wichtig für uns, um die Nutzererfahrung zu verbessern. Wir schätzen Ihre Meinung und hoffen, dass Sie uns weiterhin Ihr Vertrauen schenken. ### 1/5 — 환불 *2025-02-25* 3일무료체험 있길래 사용해보려고 카드 등록했는데 결제가 됬더라구요 환불 요청드립니다! **Developer response:** 결제가 이루어진 점에 대해 유감스럽게 생각합니다. 무료 체험 기간에 대한 혼란이 있었던 것 같네요. 환불 요청에 대한 귀하의 의견은 매우 중요하며, 저희가 개선하는 데 큰 도움이 됩니다. 추가적인 정보가 필요하시면 앱 내 지원 옵션을 통해 연락해 주세요. ### 1/5 — Scam *2025-02-14, version 2.3* I downloaded this app, but it was not the one I needed. Tried to cancel subscription the same day, but still got charged $70 for the year. Do not download unless you want your money stolen from you!! ### 1/5 — Buyer beware *2025-01-17* Careful - they’ll charge you for a subscription whether you want it or not **Developer response:** We appreciate your feedback about the subscription process. It’s important to us that our users feel in control of their choices. If you have specific concerns, please reach out through the app, as your insights can help us enhance the experience for everyone. Thank you for sharing! ### 1/5 — Refund *2024-12-31, version 2.2.2* I’ve email you guys and no response my mom downloaded this app thinking it was a different app and was charged 64.99 we have no use for this app ### 1/5 — Unable to cancel subscription *2024-12-12, version 2.2.2* Unable to cancel subscription ### 1/5 — Doesn’t let you use anything without paid subscription *2024-11-20* ⭡As the heading says⭡... app installs fine but the moment you click on it in your iMessage it opens a little box at the bottom with three options. Each option takes you out of the messageing app and into their app and straight to a paywall. Two options - monthly at like just under $50 AUD or Yearly which I believe was around AUD $79-89. There is a free trial option but only if you’re subbing to the yearly option. Also it does not tell you how long the free trial runs for or the details on how to cancel or anything else. You cannot even see what the app does without agreeing to this subscription. Most apps that come up with auto paywalls will have a slightly hidden X to get out of it. This one does NOT. I will be uninstalling it now. **Developer response:** Hello, In order for us to assist you with our application, we kindly ask you to send your requests to https://support.madduck.app/. ### 1/5 — Ami *2024-10-25, version 2.2.1* This app is horrible !!!!! I was charged 64.99 for a year !!!!! I didn’t get it ! It doesn’t work ! And now I can’t feed my kids ! ### 1/5 — Refund *2024-01-11, version 1.8.5* You guys charged me a fee during trial period I’m requesting a refund please thank you ## Most praised reviews (10 highest-rated) ### 5/5 — Flick be remembering more than me *2025-07-29* Real talk, this app like a second brain. I just record and zone out — later I got every word; clear as day. Makes me look 10x smarter in follow-ups **Developer response:** Hello, thanks for your kind comment. If you need any assistance, you can always contact us at https://madduck-help.freshdesk.com/ ### 5/5 — Did not know you *2023-08-23* But the only reason the world ### 5/5 — We will get the new new *2023-06-23* I’m going back to the house ### 5/5 — To be at the back house tomorrow *2023-06-15* We are going back to the office to ### 5/5 — No customer service or assistance available *2022-10-27, version 1.7.12* Had to figure out on my own that you have to enter the country code for the U.S. twice before the two step verification for login will work. Attempted to find some sort of customer service or live chat, but there is none. Once I was finally able to get the two step verification to work the app does what it says it would. Just frustrated with wasted time in getting started! ### 5/5 — Google meeting *2022-04-09, version 1.7.3* How do I cancel my free three day trial offer and and nothing is charged $65.00 to my Amex? ### 5/5 — Amazing tool *2021-07-13* This application will make my life so much easier! Having a recorded conversation translated into text is a dream come true. Try it! **Developer response:** Hello, thanks for your kind comment. In the future if you have any questions or need any assistance, you may contact us at helpcenter@mad-duck.atlassian.net. ### 5/5 — User-friendly interface *2021-03-15* The other party doesn't have to install any software, so it is very practical to arange video calls and record them. **Developer response:** Hello, thanks for your kind comment. If you need any assistance, you can always contact us at support@madduck.co. ### 5/5 — Efficient *2021-03-15, version 1.3.5* I am able to record video and phone interviews without any problems. **Developer response:** Hello, thanks for your kind comment. If you need any assistance, you can always contact us at support@madduck.co. ### 5/5 — Highly recommended *2021-03-03* I recorded and shared all of my interviews without any problems. **Developer response:** Hello, thanks for your kind comment. If you need any assistance, you can always contact us at support@madduck.co. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*