# AI Passport - Visa & ID photos — user reviews > 64 indexed App Store user reviews of AI Passport by DREAMMOBI PTE. LTD., rated 3.90/5 from 227 ratings. - Source: https://appshunter.io/ios/app/ai-passport-visa-and-id-photos/id6448944287/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-passport-visa-and-id-photos/id6448944287.md - Rating breakdown: 5★ 149 · 4★ 14 · 3★ 3 · 2★ 4 · 1★ 57 ## What do users think of AI Passport? Overall sentiment: negative **Pros** - ✨ AI background removal and face beautification - ⚡ Quick and easy to use process - 💰 Affordable one-time payment option available - 🎯 Effective for some users' passport photo needs **Cons** - 🐛 Frequent error messages preventing download/save - 📏 Output image size too small for official requirements - 💳 Aggressive subscription billing and difficult cancellation - ❌ Photos rejected by government agencies - 🎨 Confusing and non-intuitive user interface - ⚠️ Continued charging after subscription cancellation - 🔍 Low resolution output unsuitable for official use - 🚫 Service exceptions and app crashes - 📋 Limited functionality in family/multi-photo packages **Commonly reported bugs** - Error Domain message when saving images - Service exception errors preventing app functionality - Photos fail to load or process - Download/print functionality not working - Image size shrinking below required specifications - Inability to save images after payment - App crashes and repeated errors after reinstall **Most requested features** - Clear subscription cancellation mechanism - Photo deletion/management feature - Higher resolution output options - Better user interface and instructions - Transparent pricing display - Support for multiple photo formats (PNG, JPEG) ## Newest reviews (12 of 64) ### 4/5 — Passport Photo *2025-05-31, version 1.1.8* great ### 1/5 — Won’t print *2025-04-09* I got this to be able to print the right size photos for a passport application for my kid. While it scrubbed the background and sized it, it then wouldn’t print, so it was kind of useless. I can delete background on pictures in my phone, so I could already do that. I had to just figure out the sizing with trial and error since this app gave me error messages every time I tried to actually use the photo it took. Useless unfortunately. ### 1/5 — Don’t waste your $ *2025-04-08, version 1.1.8* The image was too small, it has to be at least 54k and it is only 46k ### 1/5 — Service exception *2025-03-30, version 1.1.8* Service exception - app fails every time ### 1/5 — Will not work *2025-03-27, version 1.1.8* I paid for it and it says service exception no matter what I do. Useless. ### 1/5 — Bought a family package but only can use for 1 picture *2025-03-27* I paid $4 for family package passport but can't upload the 2nd picture for doing passport photo. So cheating. ### 1/5 — Doesn’t work! *2025-03-25, version 1.1.8* Not good! ### 1/5 — Does not print to size *2025-03-21* Bought the app to avoid paying passport prices. The image that they resize is smaller than the 2x2. Don’t waste your money ### 1/5 — Horrible *2025-03-13* don’t download this app, give an error. you’re not able to download the picture. ### 1/5 — Scammers *2025-03-05, version 1.1.8* The picture failed to get visa approved. Can not cancel subscription charge weekly for 19.99 ### 1/5 — No good *2025-02-16, version 1.1.8* Downloaded and paid the promotional price. I can not save the image as it’s giving me error. Waste of money ### 2/5 — Not for UK passports *2025-01-21* While this app says it does everything, the size of the image it spits out is too small to pass UK passport requirements. It shrunk images down to about 35k when minimum size needed is 50k per the government website. Not happy to have paid for this at all. ## Most critical reviews (10 lowest-rated) ### 1/5 — Didn’t like it *2026-03-30* Couldn’t download the picture. Error message. Deleted and got another app that worked perfectly. ### 1/5 — Error message *2026-01-07, version 1.1.8* I downloaded the App, created a passport photo but when I go to save the digital image it says Error Domain. ### 1/5 — At your own risk *2025-08-27, version 1.1.8* I used the trial and canceled… then got billed $19.99 a week for 10 weeks before the bleeding stopped. Seeking a refund through Apple. BEWARE!!! ### 1/5 — Does not meet US Requirements *2025-07-11, version 1.1.8* The online renewal will not accept this photo. It says the minimum photo size is 58 and this app shrunk the photo to 47. Deleted app. ### 1/5 — Confusing interface *2025-06-19* It pops up something, you won’t know whether you are using what is part of the app or for an additional purchase. Very misleading interface. ### 1/5 — Error *2025-06-13, version 1.1.8* Don’t let me download the picture. Says error code ### 1/5 — Horrible app don’t subscribe *2025-05-24* Doesn’t work. Doesn’t let me cancel subscription. Charging me $20 every week. Help! ### 1/5 — Won’t print and charged me $60 *2025-05-07* Update-it charged me $60 after I deleted. Useless and fraudulent got this to be able to print the right size photos for a passport application for my kid. While it scrubbed the background and sized it, it then wouldn’t print, so it was kind of useless. I can delete background on pictures in my phone, so I could already do that. I had to just figure out the sizing with trial and error since this app gave me error messages every time I tried to actually use the photo it took. Useless unfortunately. ### 1/5 — App doesn’t work *2025-04-20* I was not able to save the pictures after paying $20 ### 1/5 — Photo not approved *2025-04-14, version 1.1.8* I uploaded the photo after paying for the app and it wasn’t approved . Don’t use this app ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2025-11-29* I love it This app it’s very helpful ### 5/5 — Ahmad *2025-09-08, version 1.1.8* Aliki ### 5/5 — 证件照 *2025-07-26, version 1.1.8* 好 ### 5/5 — Bobs passport photo *2025-06-13, version 1.1.8* Bobs passport photo ### 5/5 — Saved a lot of time and was quick and so cheaper *2025-04-08* Grateful. ### 5/5 — Fotos *2025-04-02, version 1.1.8* S ### 5/5 — Passport *2025-03-24, version 1.1.8* Hi ### 5/5 — Has its purpose *2025-01-17* I could not get the blasted passport website to accept any of my photo attempts. After about 5 tries, I downloaded this app, paid the $ .99, and it accepted my upload with no trouble! Minimal effort and cheap price (as long as you make sure and cancel the subscription). A recommend for its ease! ### 5/5 — Momo *2024-10-09, version 1.1.8* Momo ### 5/5 — Tresea passport picture *2024-09-21* Easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*