# AI Skin Scanner - SkinGuru — user reviews > 125 indexed App Store user reviews of AI Skin Scanner by Conlan Limited, rated 4.00/5 from 747 ratings. - Source: https://appshunter.io/ios/app/ai-skin-scanner-skinguru/id6474288157/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-skin-scanner-skinguru/id6474288157.md - Rating breakdown: 5★ 503 · 4★ 52 · 3★ 31 · 2★ 12 · 1★ 149 ## What do users think of AI Skin Scanner? Overall sentiment: negative **Pros** - 🚀 Simple to use, quick too - 👍 Fast and effective - 👍 Concern on back - 👍 Diagnostic récidive - 👍 Great idea - 👍 Effective quick diagnostic tool - 👍 So far, so good - 👍 Good app - 👍 Got the answer I was looking for - 👍 Review of skin condition - 👍 Nice app - 👍 Good app - 👍 Interesting and informative - 👍 So far so good, getting to know it - 👍 Quick & Accurate results - 👍 Very helpful! **Cons** - 🐛 No - 🐛 Same rash, 3 diagnoses - 🐛 Scam - 🐛 Inconsistent - 🐛 Ok so far - 🐛 Free Trial Isn't Free - 🐛 This is not worth it! - 🐛 Waste of money - 🐛 So-so - 🐛 False advertisement beware! - 🐛 Scam - Way Too Hard to Cancel - 🐛 Unreliable and you can see for yourself - 🐛 Does not work - 🐛 No option to cancel once started - 🐛 Unreliable - 🐛 Not possible to cancel a subscription - 🐛 I cant cancelled this subscription - 🐛 No way to cancel - 🐛 Charged even though I cancelled - 🐛 DO NOT GET - 🐛 Scam. Cancel directions - 🐛 Can't cancel free trial! - 🐛 Scanner or scammer? - 🐛 Confusing to use - 🐛 Cancelling subscription - 🐛 Inaccurate - 🐛 Not consistent nor accurate - 🐛 Doesn't work for people of color - 🐛 I want to cancel my subscription - 🐛 Bad - 🐛 Customer service - 🐛 Can't make it work. Please cancel. - 🐛 Scam - 🐛 SCAM - 🐛 A giant rip off - 🐛 Can't Cancel - 🐛 garbage - 🐛 Bad - 🐛 No cancellation button **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (13 of 125) ### 1/5 — Pointless *2025-02-18, version 1.0.23* Waste of my time. ### 1/5 — Used melanoma pic and said “harmless growth” *2025-02-10, version 1.0.22* Thia app should be used with precaution. I decided to test the app by uploading a picture of a melanoma (found on the internet) and the app identified it as a “harmless growth” ### 1/5 — I think you are dead wrong. *2025-02-07, version 1.0.22* My rash is after taking a new rx ### 1/5 — Don’t do it *2025-01-31, version 1.0.20* Near impossible to cancel ### 2/5 — Multiple scans = different results *2025-01-31, version 1.0.20* I signed up for the 3 day free trial. I scanned the same patch of skin multiple times in one day and got different results each time. I wanted to try again in a couple of days. Missed the cancel window by minutes so I figured I would try again. Same result. This app isn’t good, don’t waste your money. ### 1/5 — Awful *2025-01-25, version 1.0.20* Not accurate trying to sell you products ### 1/5 — not reliable *2025-01-23, version 1.0.20* does not tell you close to what your skin condition is. it was wrong ### 1/5 — Subscription *2025-01-12, version 1.0.19* They will mot let you cancel your subscription I have tried numerous times and they keep taking money every month. I have contacted Apple several times too . Worst app in my opinion ### 1/5 — Scam *2024-12-30, version 1.0.19* Don’t buy this. Inconsistent and contradictory scans, and they don’t honor their three day trial period. They’ll email you an excuse for charging your card, just like what was said in other reviews. Apple needs to shut this app down/remove it from the App Store. ### 1/5 — Impossible to find the cancel my subscription button *2024-12-17, version 1.0.19* Want my subscription cancelled immediately ### 4/5 — Simple to use, quick too *2024-12-15* Way easy to use. Within minutes of downloading the app, a photo of an area of concern was submitted and I got immediate information and some direction **Developer response:** Dear BeavisCornDoggie ! Thank you so much for your kind words about our mobile app. It means a lot to us that you're enjoying the user-friendly experience we've worked hard to create. Your support truly motivates us to keep improving and providing the best service possible. Sincerely yours, SkinGuru – AI Skin Scanner Support Team ### 2/5 — Just go to a dermatologist *2024-12-10, version 1.0.18* Basically told me see a dermatologist ### 1/5 — No *2024-12-08* Not helpful at all **Developer response:** Dear User! Thanks for donating your time to write the feedback. We aim to deliver a great experience and we’re sorry you were left unhappy with our app. Your satisfaction is important to us, and we're dedicated to continuous improvement. It would be immensely helpful if you could kindly elaborate on the specific factors that caused your dissatisfaction. Your detailed feedback is highly appreciated. Best regards, SkinGuru – AI Skin Scanner Support Team ## Most critical reviews (10 lowest-rated) ### 1/5 — Hard to Cancel *2025-04-07, version 1.0.24* I sent an email the day I signed up to cancel after free trial period…They still charged me!!! I just sent another email to their customer support asking for a refund…I hope they cancel, and refund me this time ### 1/5 — Predatory App *2025-04-07* Need a subscription to do anything. You take a photo of something you’re concerned about, and they hide the results (wildly inaccurate) behind a paywall. But what can you just make out behind those blurred results? massive red lettering saying “high concern” regardless of photo to scare you into spending money. Do not waste your time. May the creator of this app rot **Developer response:** Hello Fukthisappiwantmorespace, Thank you for your feedback. We understand your concerns regarding the subscription model and the results. Your insights are valuable, and we’re committed to improving the experience for all users. AI Skin Scanner - SkinGuru Support Team ### 1/5 — Not accurate AT ALL *2025-03-18* I was just diagnosed with skin cancer and still have a follow up to do a full body scan. I’ve been a bit anxious and thought this would help put my mind at ease a little… however, when I scanned my cancer spots it did not recognize it as cancer and instead said: “After examining your skin, I can confirm that you have Comedone closed. It's a common and non-dangerous condition. With the right treatment, you should see improvement within 1-2 weeks.” With that being said, this app is unreliable and dangerous. See a dermatologist in person. DO NOT TRUST THIS APP. ### 1/5 — Caution! *2025-03-13* I caution anyone before they pay for and use this app. I used it to scan my child’s (12 yo) rash to determine if the rash was eczema or impetigo. I knew it was either or. Their “guidance” as the call it returned results saying there was a 92% chance my child’s rash was cancer. They didn’t suggest any rash, just cancer! Thankfully I did not panic because I knew for certain it was not cancer. Unfortunately some users would panic after receiving such “guidance.” ### 1/5 — scam, need refund asap *2025-03-12, version 1.0.23* waste of time and hard earned money, ridiculously inaccurate guesses, google image search does a better job!!! feel scammed would like a refund ### 1/5 — Not accurate and Lazy design *2025-02-28* This app is quite literally a Chat GPT API (an app using Chat GPT as a service). They did no custom model training in the AI to the point if I show the same image to the app, it shows a different result each time. Unreliable results and just tried to join the “AI Hype” and delivered unsatisfactory results. Anything this app shows should be taken with a grain of salt because odds are the results are not true. ### 1/5 — Refund *2025-02-26, version 1.0.23* I need a refund right now ### 1/5 — Beware, No Free Trial - Total Rip Off *2025-02-23, version 1.0.23* It says try for free. I tried it and got conflicting results. I go to cancel and it says it will cancel in 2026. They got my money…don’t let them steal yours😠 ### 1/5 — False results - don’t pay!!! *2025-02-23, version 1.0.23* We scanned 2 ACTUAL diagnosed skin cancer moles. It said both were “harmless growth” and “healthy mole”. ### 1/5 — Terrible *2025-02-20, version 1.0.23* How do I delete this app and not get charged if it. Big mistake to download this one😕 ## Most praised reviews (10 highest-rated) ### 5/5 — 👍🏽 *2025-04-22, version 1.0.24* Incredibly helpful! ### 5/5 — goood😍 *2025-04-13, version 1.0.24* was free beter ### 5/5 — I dig it *2025-03-28, version 1.0.24* Never knew exactly what was on my patch of skin that I have had since I was born, now I know. ### 5/5 — Great app *2025-03-17, version 1.0.24* Had a diagnosis and treatment options in seconds! Love it! Saved me 50$ co pay at Dermatologist. ### 5/5 — Not recommended by doctor *2025-02-19, version 1.0.23* My dermatologist doctor recommended not to use the scanner. ### 5/5 — Rash on back *2025-01-29, version 1.0.20* My daughter had a rash on her back. This was very helpful to determine what it is. Thanks ### 5/5 — Quick diagnose *2025-01-23, version 1.0.20* Super helpful ### 5/5 — Skin condition *2024-12-03, version 1.0.18* This is a great investment. It identified my skin condition right away. I’m not too savvy with dermatology. It helped greatly ### 5/5 — This is a great app! *2024-11-24, version 1.0.18* Tells what it is and how to treat! ### 5/5 — Great *2024-11-09, version 1.0.17* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*