# Ai SmartHome — user reviews > 28 indexed App Store user reviews of Ai SmartHome by WHIPIN LUE, rated 1.60/5 from 34 ratings. - Source: https://appshunter.io/ios/app/ai-smarthome/id1445110454/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-smarthome/id1445110454.md - Rating breakdown: 5★ 2 · 4★ 3 · 3★ 1 · 2★ 3 · 1★ 25 ## Newest reviews (10 of 28) ### 1/5 — fix this app *2021-09-25, version 1.0.9* horrible app. time doesn’t synchronize i keep doing it everyday & everyday it goes back so i can never find the recordings properly everything is everywhere now. the app crashes too much. i’ve dealt with this for two years now & i’ve been patient but i’m about to call it quits with this company. they obviously do not care anymore about updating their apps. ### 1/5 — What version 1.0.9 *2021-07-25, version 1.0.9* I tried to download this new version... I keep getting 1.0.6. Why can’t I get 1.0.9!,!, ### 1/5 — Not working *2021-07-13, version 1.0.9* Not sending alerts or recording ### 1/5 — App needs work *2021-07-02, version 1.0.9* Can’t view recordings even with replacing router and sd card. Only thought is this app since everything else appears to be working. Please update and fix it ### 1/5 — Videos and alarm sound decibel *2021-03-02, version 1.0.4* Neither one works since update. This bug definitely needs fixed ### 1/5 — Please fix play back!! *2021-02-14, version 1.0.4* I’ll change the railing if you fix the playback please ### 1/5 — Frustrated121220 *2020-12-12, version 1.0.4* Cannot get video to playback saved clips. Please fix app! ### 1/5 — Videos *2020-11-26, version 1.0.4* This app will not play the videos since the new update. Can you please correct this? The app worked better before the update. If this was fixed, I could give a better review. ### 1/5 — Can’t watch videos *2020-10-21, version 1.0.3* Bad app needs to be fix having hard time with recorded videos ### 1/5 — Problems! *2020-10-19, version 1.0.3* After your update, can not replay videos or erase them!!! Waltsula Update 10/19/20 . No improvement!! No service! Where to call?? China??, what a mess! Waltsula ## Most critical reviews (10 lowest-rated) ### 1/5 — Constant issues *2024-07-05, version 1.0.9* Continually goes offline while internet is fine. Go to review recordings and app won’t play. Go back to try again and the videos are gone, continual back and forth. Days before delete and can’t access. But doesn’t matter because they don’t play anyway. Right now it is just a fake camera for trespassers. Guess I’m lucky it worked so so for a year. ### 1/5 — JUNK *2024-05-12, version 1.0.9* DON’T WASTE YOUR TIME. THE ONLY SETTING ONE HAS CONTROL OVER IS “ON/OFF” OF CAMERAS. CAN’T REWIND TO VIEW, NO ALARMS FOR MOVEMENT OR ACTIVITY. NO SUPPORT. This app NEEDS an UPDATE. Several years now without one ### 1/5 — Waste of money *2024-04-19, version 1.0.9* This app and cameras are trash dont waste your money spend the extra and get u a better system this dont let u view the detected motion that you get notifications for. And I see none of the app developers care to fix ### 1/5 — JUNK *2023-05-20* DON’T WASTE YOUR TIME. THE ONLY SETTING ONE HAS CONTROL OVER IS “ON/OFF” OF CAMERAS. CAN’T REWIND TO VIEW, NO ALARMS FOR MOVEMENT OR ACTIVITY. NO SUPPORT. ### 1/5 — Not worth it *2023-05-05, version 1.0.9* Since the “Update” it will not record video. At first it took 1 full minute to show live feed, but now it will not show anything- it only alerts you that there is movement but you see nothing. ### 1/5 — Worked somewhat now not at all? *2023-05-03, version 1.0.9* Worked somewhat for 3 weeks. Now it will not connect from remote locations with good Wi-Fi. What it needs is a good update! So I’m 1200 miles from home and don’t know if it works, is working? Might be working or if my house is still there? ### 1/5 — POOR App *2023-02-07, version 1.0.9* THIS App DESPERATELY NEEDS AN UPDATE. EITHER UPDATE OR OPEN IT TO OPEN SOURCE CODING. DOESN’t DESERVE ANY STAR ### 1/5 — JUNK *2022-10-22, version 1.0.9* DON’T WASTE YOUR TIME. THE ONLY SETTING ONE HAS CONTROL OVER IS “ON/OFF” OF CAMERAS. CAN’T REWIND TO VIEW, NO ALARMS FOR MOVEMENT OR ACTIVITY. NO SUPPORT. ### 1/5 — App needs support links and major corrective updates, *2022-09-12, version 1.0.9* You cannot delete videos in bulk, time offset from the app coders time will not change and crashes if you try to manually set it, synchronize does not work Manually setting time windows by checking 15 minute time slots on days is a poor design, ingenious but a pain to set up especially since you have to do it twice for each camera. No update in over a year, what does that mean exactly???? We are stuck with this because we bought and installed it already? ### 1/5 — Smarthome *2022-05-19, version 1.0.9* This App NEEDS MAJOR UPGRADES. Difficulty connecting, connection drops, ## Most praised reviews (8 highest-rated) ### 5/5 — Not working *2023-09-28* Not sending alerts or recording ### 4/5 — Worked fine until upgrade IOS to V16. *2022-11-20, version 1.0.9* App worked fine until I upgraded iPhone13 mini to IOS 16. Camera zoom feature “button” no longer works to use entire screen. The camera system is an economical and functional system that together with the free app allows me to view live, get alarms to my iPhone from movements, review stored video, listen and speak via camera. I am still pleased with app except for the one new issue. TO THE DEVELOPERS: Please update app to work with IOS 16 and future IOS upgrades. ### 4/5 — No remote viewing *2021-05-09, version 1.0.7* Could you please look into the remote viewing for the app it started to work and then lost power and now it does not allow me to remotely view them no more only when connected to the same WiFi network as the cameras router is connected to please fix this or give advice on how to get remote access that’s the whole reason for buying them so that I can check on things at my house while away on holiday thanks much ### 4/5 — It can playback after the update!! *2020-12-24, version 1.0.4* After the update, make sure to allow full access to your camera and it will playback videos. If not, or if you allow only selected photos, you will not get to playback your recordings! ### 3/5 — Recording *2023-04-11, version 1.0.9* My cameras stopped recording. I don’t know how to fix it. It shows connected but no recordings. I need help ### 2/5 — App is junk *2022-09-20, version 1.0.9* When I am away I get notifications when I open the app it says device offline and won’t show cameras I like the fact that they are solar but that does no good when you can’t see what’s going on please fix app ### 2/5 — Cannot view. *2021-05-16, version 1.0.7* I just set up my cameras. Cannot view the video. All comes up Chinese! I cannot keep if that doesn’t get fixed. NEED to see videos!! ### 2/5 — Can’t view recordings. *2020-10-28, version 1.0.4* Ver. 1.0.4. Still can’t view videos from the app as you could with the first version. This broke with the previous update and wasn’t fixed in the current version. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*