# AI Video Creator - VidGen — user reviews > 25 indexed App Store user reviews of AI Video Creator by App Rise Up Ltd., rated 4.09/5 from 153 ratings. - Source: https://appshunter.io/ios/app/ai-video-creator-vidgen/id6474798843/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-video-creator-vidgen/id6474798843.md - Rating breakdown: 5★ 108 · 4★ 7 · 3★ 6 · 2★ 8 · 1★ 24 ## Newest reviews (6 of 25) ### 1/5 — Rip off *2024-03-08* I was enthusiastic to see this in action. But you can’t actually do anything without having to pay for something. I paid a small amount for a few credits just to test the basic features. But then more pop-ups telling me i need to buy more credits or go premium upgrade. Cmon. I feel like you swindled me. ### 1/5 — Can’t test it *2024-03-01* App has no free trial and doesn’t let me try it out without paying first. And there’s no video example showing in the App Store. Also, it would be nice if there was an in-app option to select to have your data deleted. But based on what I read, you have to contact their support. Everything I listed above will keep me from recommending or using this app. ### 1/5 — Horrible *2024-02-28* These are absolutely horrible. I can’t believe I even spent $15 on this. My $15 would have been better spent buying a six pack of beer and doing this drunk. ### 1/5 — To artificial during video articulations *2024-02-21* Look like a robot, even if it’s your photo ### 1/5 — I do not like this app I don’t recommend *2024-02-13* Very poor app ### 1/5 — As far as I can tell it Doesn’t do much except add voice *2024-02-02* Only lets you run 2 samples before making you pay. Only has a limited number of voices classified male or female only, side view face gets badly distorted when they make it speak. I’m sure there might be other pros and cons but I’m not going to pay to try them out. The limit of only being able to generate 2 is not enough to decide if the app is worth buying. But based on the very short time I was able to test it, I don’t think it’s worth paying for. **Developer response:** Thanks for your review. We are running AI & servers to provide you the valuable AI Face Videos. Regards. ## Most critical reviews (10 lowest-rated) ### 1/5 — SCAM *2024-11-22* This is a horrible app ### 1/5 — Refund!! *2024-10-25* I bought the app but never used it. A couple of days later I asked for a refund. But no one has responded yet. I can't even log in to the app. But my money is gone. Please refund!!! ### 1/5 — I can no longer sign into this app. *2024-07-06, version 2.4.2* I bought this app on May 25, 2024. I paid the $ 19.99-lifetime premium. I switched phones and now I can no longer sign in. I asked for help to get my account back twice. I have not heard anything back. It seems they only want to collect money but not help their customers. What kind of service is this? ### 1/5 — Am I doing this wrong? *2024-06-23* I bought your subscription with the vision of creating a video where I can show my product and have an avatar saying the content. The system made the most unrealistic avatar with any picture of my product. I am canceling this app. NOT WORTH IT!!! ### 1/5 — phone function is not reasonable. phone simply sends you to the desktop *2024-06-13* phone function is not reasonable. phone simply sends you to the desktop. cannot login on home with an account other than the app store itunes email. i already have a paid account on the desktop. but now, can’t access paid account because heygen apl only recognizes my app store email which means i would need to pay again. how convenient ### 1/5 — Can’t try with $ *2024-05-03* You can’t even try a sample without paying ### 1/5 — App is glitchy *2024-04-25* Can’t use many functions even after paying **Developer response:** We updated application to you can upload your own images without paying. Thanks. ### 1/5 — Cost a lot of money no free trial *2024-04-22* Kind of disappointed that I didn’t offer free trial then I bought one of the packs with the credit and I wasn’t able to get to upload the pictures that I wanted **Developer response:** We updated application to you can upload your own images without paying. Thanks. ### 1/5 — scam. You can’t upload your own video nor able to use ur voice for a translation. *2024-04-15* You can’t upload your own video nor able to use ur voice for a translation. Wasted 50$ **Developer response:** We updated application to you can upload your own images without paying. Thanks. ### 1/5 — The lifetime premium is not working Error Services unavailable *2024-03-14, version 2.0.0* I bought the lifetime premium for 21.19$ total it does not work messages come up as Error service unavailable for now sorry for this situation be aware not recommended ## Most praised reviews (9 highest-rated) ### 5/5 — Cute *2024-07-04* Love this idea 💡 ### 5/5 — Bravo *2024-04-19* Great app. Thank you! **Developer response:** Thanks for your valuable review! ### 5/5 — Just what I was looking for. *2024-01-29* It’s perfect ### 4/5 — Marixa suites te está esperando *2024-04-23* Toca este botón ya ### 3/5 — Great app but doesn’t take voice files *2025-03-17* I do the weekly subscription and non of the videos I try to make by importing a voice file work. It goes to 99% completed and then keeps saying “in progress.” I’ve got videos that have been in progress for the past 18 hours. Aside from that it’s a great app ### 3/5 — Where is the login ? *2024-05-26* I bought the app and used it to make several videos. It did great . My problem is, I cannot login again. I open the app and am treated with a sales page . I look for a login to open my existing account but there is none. I know they must have a way to get to an existing account but it not very user friendly in that regard. Also, as a suggestion, add a feature that will allow changing the background. Or adding a green screen. ### 2/5 — It's overpriced *2024-06-13* I think this should be cheaper if not free for most feature abut no I get an ad every 5 seconds and the app is unusable without playing a bunch to even unlock anything from the app. But it is a cool tool it overpriced ### 2/5 — Reclamo *2024-06-09* Tengo horas esperando que se termine un video que hice, incluso compré más tiempo por si faltaba y no se arregls ### 2/5 — Not working, not even ok. *2024-06-09* This is another scheme of so many ai — still developing systems, when you make a video with the avatars provided; which by the way are the same as D-ID app, the lips and face movements of your avatar are so blurred, and it says for life, but the thing after u opened once and logged out, freaking send you to buy it again; so pls don’t pretend with something it is not even original and low quality and don’t have well back up from customer service. C‘Mon!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*