# AI Video Generator・GeniArt — user reviews > 71 indexed App Store user reviews of AI Video Generator・GeniArt by Faliane Ltd., rated 4.40/5 from 443 ratings. - Source: https://appshunter.io/ios/app/ai-video-generatorgeniart/id6503186437/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-video-generatorgeniart/id6503186437.md - Rating breakdown: 5★ 353 · 4★ 20 · 3★ 12 · 2★ 8 · 1★ 50 ## What do users think of AI Video Generator・GeniArt? Overall sentiment: negative **Cons** - 🚫 Doesn't work as promised - 💰 Expensive/Paid features - 🔒 Difficult to cancel subscription - ⏱️ Slow/Unresponsive - 🤖 Poor AI quality - 🤷‍♂️ Confusing/Misleading features **Commonly reported bugs** - Doesn't generate videos/images as expected - Limits daily usage despite paid subscription **Most requested features** - Ability to cancel subscription - Improve AI quality and responsiveness ## Newest reviews (20 of 71) ### 1/5 — Awful waste of money! *2025-02-24, version 2.3* Had to pay £2:99 for a vid I hadn’t viewed yet, and was GUTTED when it loaded. I was two pictures of me, one young and one old. It turned me into a MAN with massive arms hugging younger me!? Don’t waste your money guys. I’m GUTTED! ### 1/5 — Horrible *2025-02-23* This app is ridiculous. Why offer a free trial if you have a clause to charge ppl if they decide they no longer want this app within the trial period. Please DO NOT DOWNLOAD THIS APP!!!! **Developer response:** Dear User! Thank you for taking the time to provide us with a feedback and rating of our application. Though it is very discouraging to learn that you were left disappointed with it. We offer a free 3-day trial period that will let you get a taste of what's there in the premium version. If you cancel it before it ends - no funds will be withdrawn from your account, so there are absolutely no obligations and the option to purchase a subscription is a choice for you to make. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Pay a Subscription and Still Can’t Use It *2025-02-22* It allows the one “free” video a day. I waited for the next free video, clicked created, nothing happened and it told me to buy a video or wait 23 hour, 59 minutes, and 59 seconds. The only free one ended up being garbage quality anyways. It’s unfortunate I have to give them a single star, the app deserves 0/5 **Developer response:** Dear User! We sincerely apologize for any inconvenience you 've experinced, and we appreciate your bringing this matter to our attention. Your feedback is valuable to us. To address your concerns and resolve the issue you've encountered, we kindly ask you to contact our support team via e-mail support@ai-video-generation.app. They will throughly investigate the situation and work towards a satisfactory resolution. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Rubbish! *2025-02-21* I tried the kissing meme and rather than using the photos I uploaded it added some random people. Also it only allowed me to try one meme in the ✌️free✌️ trial otherwise I have to wait over 4 hours to try again and it directs me to the App Store to purchase the app. Wow! This is so he way to put potential customers right off, since they can’t trial the app properly. I won’t be buying this app, I’m already unimpressed! **Developer response:** Dear user! We appreciate the insights and feedback you offer. We fully acknowledge your concerns regarding the limited number of free generations. Generating memes can indeed be resource-intensive, which is why we established a cap on the free version. Our intention is to allow users to experience the application and recognize its potential before they commit to a purchase. We understand that relying on a single meme may feel insufficient when contemplating a premium option. Your input is incredibly important to us, and we want to assure you that we are actively considering increasing the number of free generations in future updates. Our aim is to enhance the user experience and enable everyone to explore the app's functionalities more thoroughly. Thank you for your patience and understanding as we work to improve the application. If you have any other suggestions or ideas, please don't hesitate to share them. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Please fix *2025-02-21* I know you want money but that doesn’t mean every template has to have a price, no one will want to use this app if none of the templates are free. **Developer response:** Dear User! We value the insights and guidance you provide. We completely understand your concerns about the limited number of free generations. It’s true that generating images incurs costs, which is why we initially set a limit on the free version. We want to ensure that users can experience the application and see its potential before making a commitment. We recognize that relying on just one image can feel like a big risk when considering a premium purchase. Your thoughts are very valuable to us, and we want to assure you that we are actively considering adjustments to the number of free generations in future updates. Our goal is to provide a better experience that allows users to explore the capabilities of the app more fully. Thank you for your understanding and patience as we work on improving the application. If you have any other suggestions or ideas, please feel free to share them. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — REALLY BAD *2025-02-19, version 2.2* You can’t make any videos because you have to pay like 3 pounds for one and you can only make one generated photo then it doesn’t work so overall it’s just bad as ### 1/5 — Paying ! *2025-02-19, version 2.2* So I just downloaded this app yesterday and I put in a picture of me and my gran (who’s died ) trying to hug and I had to pay £ 2.44 to make them do us hug . Then I tried all of them and you have to pay for them all so I immediately deleted this app and I do not recommend you getting it ! ### 1/5 — Terrible *2025-02-18* Not even close to what the advertisement suggest that it can do Used many of its features and it didn’t do any of them correctly **Developer response:** Dear User! Thank you for sharing your experience with us. We'd love to hear more about it and work together to find a solution. Could you please email us via ssupport@ai-video-generation.app with more details so we can discuss further and fix? We appreciate your feedback and look forward to hearing from you soon. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Sucks *2025-02-16* This is the most expensive app ever. Paid $11.29 but can only create one 0.5 seconds video per day **Developer response:** Dear User! Thank you for sharing your thoughts regarding the pricing of our application. We want to let you know that we offer a 3-day free trial for all new users. This allows you to explore the app and experience its features without any cost upfront. During this trial period, you can fully utilize the capabilities of our app to see how it can enhance your experience and meet your needs. After the trial, we offer various subscription options that unlock a range of advanced features. These premium features are designed to provide you with exceptional value and support, as developing and maintaining such a robust application involves significant resources. We truly believe that the investment in a subscription will be worthwhile, as it allows us to keep the application running smoothly and to provide ongoing updates and support. Thank you for your understanding, and we hope you enjoy your experience with our app. Sincerely yours, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Too much asking money 💰 *2025-02-15, version 2.2* No good 👎🏻🙄 ### 1/5 — Ruim *2025-02-14* O pior app de ia possível e ainda não disponibilizaram opção para cancelamento após a assinatura da versão paga !!! **Developer response:** Caro Usuário! Obrigado pelo seu feedback — ele é realmente importante para nós. Lamentamos saber que você decidiu cancelar a assinatura e que nosso aplicativo não atendeu às suas expectativas. Para cancelar sua assinatura, abra as Configurações do seu dispositivo, toque no seu ID Apple na parte superior, selecione Assinaturas, encontre nosso aplicativo e toque em Cancelar assinatura para confirmar. Para mais detalhes, visite a página de suporte oficial da Apple. Se precisar de ajuda, entre em contato conosco a qualquer momento em support@ai-video-generation.app. Atenciosamente, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Un basura *2025-02-11* Ni te molestes en descargarla. Lo que prometo no lo cumple ni de lejos. Totalmente estafa ### 1/5 — Literally unusable *2025-02-07, version 2.0.1* Wouldn’t complete ONE image. Literally unusable. Thank god I only got the free trial. DONT WASTE YOUR MONEY ### 1/5 — Все платно *2025-02-06* Платно ### 1/5 — pessimo tutto a pagamento extra *2025-02-01* i video di abbracci e baci non vengono bene. Qualsiasi video in più rispetto a 60 min di attesa è a pagamento per soldoni grossi e fanno pena. Decisamente da evitare ### 1/5 — Says no card details needed *2025-01-30* The app states your card isn't required - then proceeds to ask for the details. ### 1/5 — Scam!!!!! *2025-01-23* I spent 3 bucks to get 1 video and it didn’t even create a video and that was the end of it. **Developer response:** Dear User! We sincerely apologize for any inconvenience you 've experinced, and we appreciate your bringing this matter to our attention. Your feedback is valuable to us. To address your concerns and resolve the issue you've encountered, we kindly ask you to contact our support team via e-mail support@ai-video-generation.app. They will throughly investigate the situation and work towards a satisfactory resolution. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Não gostei *2025-01-22* Você pág para usar o app e para criar vídeos animados cobram um valor aparte não recomendo👎 **Developer response:** Caro Usuário! Obrigado por reservar um tempo para nos dar um feedback. Agradecemos suas opiniões sobre o aplicativo. É compreensível ter preocupações sobre taxas adicionais para recursos como vídeos animados. Nosso objetivo é fornecer aos usuários uma variedade de opções, e alguns recursos premium exigem uma compra separada. Este modelo nos permite continuar aprimorando o aplicativo e entregando conteúdo de alta qualidade. No final das contas, a escolha de pagar por esses recursos é sua, e esperamos que você encontre valor nas opções disponíveis. Obrigado por fazer parte da nossa comunidade. Atenciosamente, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Molesto *2025-01-21* He querido cancelar mi suscripción con esta app y no hay un acceso para poder realizarlo. Es molesto porque me cobra por algo que ya no uso y no está la opción para cancelar con ellos. **Developer response:** Estimado Usuario! Gracias por sus comentarios, son muy importantes para nosotros. Lamentamos que haya decidido cancelar su suscripción y que nuestra aplicación no haya cumplido con sus expectativas. Para cancelar su suscripción, abra la Configuración de su dispositivo, toque su ID de Apple en la parte superior, seleccione Suscripciones, busque nuestra aplicación y toque Cancelar suscripción para confirmar. Para obtener más detalles, visite la página de soporte oficial de Apple. Si necesita ayuda, contáctenos en cualquier momento a support@ai-video-generation.app. Atentamente, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Takes too long to create a video *2025-01-18, version 1.16.1* This app is so bad, it takes ages for a simple a.i video to be made ## Most critical reviews (10 lowest-rated) ### 1/5 — TERRIBLE WORST🤮 *2025-08-15* I have to PAY it won’t let me do what I want to without PAYING seriously I can’t even do anything or edit this is complete BULL never trust or purchase again EVER sooooooo BAD never purchase or download this should have ZERO stars never EVER purchase or download it’s a scam and complete BULL do not waste your money this company or whoever needs to change this NONSENSE **Developer response:** ​Hi there! Thank you for being willing to share feedback, though it is very discouraging to learn that you were left disappointed with the pricing. We're excited to introduce you to our application with a 3-day trial period, absolutely free. This is your opportunity to experience the full range of features and capabilities, and decide if it's right for you. As a token of appreciation for our valued customers, we reserve our exclusive content for those who choose to support us through a paid subscription. This allows us to continue providing high-quality services and content. Thank you for your understanding, and we look forward to having you on board. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Não funciona *2025-08-05* Só fica mostrando um erro e não gera o vídeo. **Developer response:** Olá! Lamentamos que você esteja enfrentando erros ao gerar vídeos. Sua experiência é importante para nós. Se possível, entre em contato conosco pelo e-mail support@ai-video-generation.app para compartilhar mais detalhes sobre o que está acontecendo. Estamos aqui para ouvir e melhorar! Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Compras no app *2025-08-02* É totalmente pago! **Developer response:** Olá! Agradecemos sua disponibilidade para compartilhar seu feedback, embora seja muito desanimador saber que você ficou decepcionado com o preço. Temos o prazer de apresentar nosso aplicativo com um período de teste de 3 dias, totalmente gratuito. Esta é a sua oportunidade de experimentar toda a gama de recursos e funcionalidades e decidir se ele é ideal para você. Como forma de agradecimento aos nossos valiosos clientes, reservamos nosso conteúdo exclusivo para aqueles que optarem por nos apoiar por meio de uma assinatura paga. Isso nos permite continuar fornecendo serviços e conteúdo de alta qualidade. Agradecemos sua compreensão e aguardamos sua participação. Atenciosamente, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Terrible *2025-05-26, version 2.5* Don’t get this app worst one by far so you pay for an account then you have to pay to actually use the ai I do not recommended. ### 1/5 — Scam!!!! *2025-05-08* I signed up for a trial and canceled, i just rialized I am still being billed it’s been a few months at $9.99/month!!! STOP!!!!!!! **Developer response:** Dear User! We sincerely apologize for the inconvenience you've experienced. It's disheartening to hear about the unexpected charges you have faced.  To address this issue promptly, please contact our support team  via e-mail support@ai-video-generation.app explaining the situation in detail. We understand the frustration this it may cause and aim to resolve such issues efficiently. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — This app stole my money *2025-03-17* I cancelled the subscription the same day I got it and they charged me two weeks later and apple refused to refund me my money. App said inactive on subscriptions but I was still charged! **Developer response:** Dear User! We are very grateful to you for taking the time to leave us a review and apologize for any inconvenience caused. All the transactions are done in accordance with the Apple Media Services Terms and Conditions. Untimely cancellation of the trial period may be one of the reasons of money withdrawal, but there are some more reasons , such as purchasing a subscription without free trial, as not all the subscription plans have free trial included; previously installing the application under the same Apple ID. To address this issue promptly, please contact our support team via e-mail support@ai-video-generation.app explaining the situation in detail. We understand the frustration this it may cause and aim to resolve such issues efficiently. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Tried the free trial *2025-03-15* I was interested in this because I had seen other videos. I put a picture of me and my grandmother, and what it generated mad my grandma look like she had a tiny head an I was huge. Poor quality, when I tried to redo it because it was just a bad rendition, it only allowed me to make 1 a day… definitely won’t be purchasing full product.. thank god for trials **Developer response:** Dear user! Thank you for being willing to share feedback. We sincerely apologize for your dissatisfaction with the result from the app. We understand that the technology isn’t perfect yet, and we are actively working to improve it. It's important to note that the quality of the output can depend significantly on the photo you upload. To achieve the best results, please ensure that there are no other people in the image, and that both the face and hands are clearly visible. Additionally, cropping the photo so that the subjects are proportionate in size can greatly enhance the outcome. We’re also excited to inform you that we will soon be adding a more detailed tutorial to help users navigate the process more effectively. Thank you for your feedback, and we appreciate your understanding as we strive to enhance your experience. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Terrible *2025-03-15* It gave me a terrible video that didn’t look anything close to what it was supposed to. I tried a second time with different pictures after purchasing a subscription and it told me I had reached my daily video limit despite only doing one, despite paying, and despite it being a poor quality video. Immediately canceled; this isn’t there yet. **Developer response:** Dear User! Thank you for your feedback regarding your experience with our application. We understand how disappointing it can be when the output doesn't meet your expectations, especially after a trial period that you found promising. We strive to provide high-quality videos, and we're sorry to hear that the videos you received did not live up to the standards we advertise. The quality of AI-generated content can vary, and we are constantly working on improvements to enhance the reliability and visual appeal of our videos. If you're experiencing issues with video movement or quality, we recommend checking if there are any updates available for the app, as updates often include improvements and bug fixes. Additionally, feel free to reach out to our support team via e-mail support@ai-video-generation.app with specific details about the videos you received; they may be able to provide assistance or further insights. We appreciate your patience and understanding as we work to improve our service. Your feedback is invaluable in helping us refine our application. Thank you for being a part of our community. Best regards, Geniart: AI Kissing・Hug Video Support Team ### 1/5 — Says no card details needed *2025-02-27, version 2.3* The app states your card isn't required - then proceeds to ask for the details. Some nonsense response returned, if no card details are required then don't ask for them full stop. Or make it clear from the outset so people can decide whether to download it or not. ### 1/5 — Dreadful *2025-02-26, version 2.3* Downloaded this to generate the trending AI hugs animation. Had opted for the free trial before committing as wanted to see how good it was. Free trial didn’t allow it, so had to buy pack of 4 for £3.99. First one generated was good (not brilliant but good). Next 3 were absolutely dreadful. In naivety I bought another pack of 4 and they were even worse. Not sure if the app is in fact designed to give you one good one to hook you. I do not recommend this app. ## Most praised reviews (2 highest-rated) ### 3/5 — Only 1 free generation? *2024-11-03* I get that you have to have limited generations so people can decide if they want the app or not, but deciding to buy the premium is a very big risk if you are only going off of 1 image. **Developer response:** Dear Lue.3! We value the insights and guidance you provide. We completely understand your concerns about the limited number of free generations. It’s true that generating images incurs costs, which is why we initially set a limit on the free version. We want to ensure that users can experience the application and see its potential before making a commitment. We recognize that relying on just one image can feel like a big risk when considering a premium purchase. Your thoughts are very valuable to us, and I want to assure you that we are actively considering adjustments to the number of free generations in future updates. Our goal is to provide a better experience that allows users to explore the capabilities of the app more fully. Thank you for your understanding and patience as we work on improving the application. If you have any other suggestions or ideas, please feel free to share them. Best regards, AI Image Generator: Geniart Support Team ### 2/5 — Not for me. *2024-09-20* I am an artist and I like to use AI sometimes to help conceptualize my art rapidly in different colors concepts poses etc, this isn’t the app for me. It has a shoddy UI that seems “intuitive” at least for the layman I presume but it falls apart instantly the prompts are ok the access I had to the features like “Filters” were ok I guess, except they never worked I fed the app multiple images and it ignored the image every time, the AI was not really responsive or intuitive at all it just made up what it wanted from the images I picked a theme to help it along and it made a devil Deadpool for some reason.. the images were far too different for that to even have happened. the free trial was ok but the app doesn’t work as I need nor was intending it to work honestly it doesn’t work like some of the lesser Priced options I’ve tried in the past that cost $2-$3 less than this monthly/yearly Try the Free trial to make your own decision but tbh it isn’t worth it I wouldn’t waste your time. **Developer response:** Dear Drastik07 ! Thank you for taking the time to provide such detailed feedback about your experience with our app. We truly appreciate your insights and we’re sorry to learn that the app did not meet your expectations in functionality. We understand how essential it is for the features, such as filters and image responses, to work effectively for your artistic needs. Your experience with the AI not responding as anticipated and producing unexpected results, like the creation of a character that didn't match your input, is concerning, and we apologize for the frustration it caused. We are continuously working to improve the app and enhance its performance and responsiveness. Your feedback about the limitations you encountered will be invaluable as we strive to make the app more intuitive and reliable. If you have any specific suggestions or additional details about the issues you faced, please feel free to share them. We would love the opportunity to address your concerns and improve your experience. Thank you again for your insights, and we hope you consider giving us another chance in the future. Best regards, AI Image Generator: Geniart Support Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*