# AI Video Maker: JoyTu — user reviews > 165 indexed App Store user reviews of AI Video Maker by JoyTu Technology Limited, rated 4.70/5 from 5,396 ratings. - Source: https://appshunter.io/ios/app/ai-video-maker-joytu/id1629049390/reviews - App overview in markdown: https://appshunter.io/ios/app/ai-video-maker-joytu/id1629049390.md - Rating breakdown: 5★ 4,821 · 4★ 190 · 3★ 97 · 2★ 52 · 1★ 236 ## What do users think of AI Video Maker? Overall sentiment: negative **Pros** - ❤️ Emotional impact - 🎨 Creative AI features **Cons** - 🚫 Deceptive free trial - 💰 Expensive subscription - 🤖 Poor AI quality - ⏱️ Slow processing times - 🔍 Limited usage **Commonly reported bugs** - Incorrect facial features - Unrelated people appearing in videos - Subscription issues **Most requested features** - Unlimited video generation - Improved AI accuracy - Transparent pricing model ## Newest reviews (13 of 165) ### 3/5 — App quit working *2026-05-10, version 4.18.0* I paid for lifetime membership, pro version and suddenly quit working - there’s no email to write for support. I’ve tried even buying extra coins that are supposed to be generated weekly to pro members and will not allow me to do purchase coins either. ### 2/5 — AI Videos won't save *2025-08-27, version 4.16.0* This was a waste of money. I returned to this app to recreate memories of my mother, myself, and others. Unfortunately, the pictures that create movements won't save to the gallery as they play in Joytu. I tried sending them via text and uploading them to a social media app, but the AI-generated pictures only moved slightly, rather than providing a complete snippet. This is flawed. Save your money and find a better app. ### 2/5 — Where’s the support? *2025-04-26, version 4.15.0* I can only save 1 second video and I have emailed countless times and no response and app still has the same issues. Really disappointing. ### 2/5 — 购买了永久会员，换个手机咋就登陆不上去了 *2025-04-23* 同一个账号登陆不上去了 ### 1/5 — Doesn’t Work Ever *2025-03-02, version 4.13.0* This app doesn’t even work, tried to use pictures to make things and it just kept saying how it couldn’t work. Piece of garbage scam waste of money app. ### 1/5 — 千万别买，骗人的玩意 *2025-02-27* 开通会员还有12小时的次数限制，坑人的玩意，千万别买。 ### 1/5 — 踩坑垃圾软件 *2025-02-26* 说可试用7天，一点直接自动扣费18元，还一直用不了，后面等了20分钟能用无非就是用一张照片套在模板里，就跟AI换脸是一样的，这个在抖音随便拍，就这就可以随便收费18，还订阅下周直接自动扣费，吓得我赶紧关了，妥妥踩坑，希望大家不要上当，推荐的东西不要好奇轻易去点击 ### 1/5 — 要付费 *2025-02-25* 要付费 ### 1/5 — 这什么软件啊 *2025-02-25* 这是什么软件啊 一点都不流畅 ### 1/5 — 大家都别被骗了，下载后制作都要买会员才可以使用 *2025-02-25* 大家都别被骗了，下载后制作都要买会员才可以使用 ### 1/5 — Not free *2025-02-17, version 4.11.0* It definitely isn’t free and it requires a debit or credit card so don’t install it ### 4/5 — Ai video can’t get to work *2025-02-12, version 4.10.0* Hi I can do the image to video fine but the text to AI videos alone (without picture) it keeps saying servers too busy, I’ve tried multiple times a day a few different days. ### 1/5 — Horrible!! *2025-02-07, version 4.10.0* If I could give no stars I would, by the time it makes your video your free trial is up!! ## Most critical reviews (10 lowest-rated) ### 1/5 — 虚假宣传诱导订阅，退款无门 *2026-05-18* 不小心点了，退费不给退 ### 1/5 — What a ripoff *2026-05-11, version 4.18.0* I paid for lifetime use, and their latest update requires credit to make a video. I am supposed to get 1200 credits weekly. This is a scam! Save your money from these people. ### 1/5 — Lost all paid for credits *2026-05-04, version 4.18.0* This app has been malfunctioning to where I couldn’t generate videos and when I tried to reinstalled it, it took and showed I still had a subscription but wiped all my paid for credits. The app is malfunctioning and not even allowing you to buy more credits no matter how many times it reinstalled. This company hasn’t answered messages asking for the paid for credits. Don’t purchase a subscription because you’ll loose your money. ### 1/5 — Used to be good *2026-04-16, version 4.18.0* I subscribed for a year and within 2 months it updated and completely changed. It no longer gives you credits and no longer will generate nsfw videos. What a ripoff! ### 1/5 — Con!! *2025-07-01, version 4.15.0* Why am I paying £9.99 a week to be only able to save 1 second of a video?!! ### 1/5 — 坑人的软件 *2025-04-13* 我就下载了，然后它就自动续费，现在我想关都不在哪里关，客服什么的都没有，太坑了 ### 1/5 — Hugging video *2025-04-08, version 4.15.0* Wouldn’t even give it a one star but had to, they created me as a black lady when I’m white, definitely not racist as my husband is black kids mixed but how can you take a white woman make her black??? ### 1/5 — Very Buggy *2025-03-31, version 4.15.0* Thought I could have precious images of my departed parents, brought to life by this app, instead it had a lot of bugs and unsuccessful attempts. I canceled the trial subscription. ### 1/5 — 忽悠人的 *2025-03-07* 于描述的不一样，拍出来的不是自己的，还是和原视频一样 ### 1/5 — I didn’t want the subscription *2025-03-06, version 4.13.0* I didn’t want the subscription I just wanted a free trial because my brother passed away can I be refunded my money back please ## Most praised reviews (10 highest-rated) ### 5/5 — Missing great options *2026-07-22, version 4.18.0* Missing the bikini transition and boy friend girl Friend hugging options. They were great ### 5/5 — AI Video maker: JoyTu *2026-01-02, version 4.16.0* Makes it easy & fun to make your pics and videos look better ### 5/5 — 抖音看到的，不错 *2025-06-07* 里面的视频都挺好玩的，赞一个 ### 5/5 — 视频效果不错 *2025-06-06* 视频都挺好玩的，制作的效果都还不错 ### 5/5 — 模板都挺新颖的 *2025-05-29* 每天都有更新模板，内容都紧跟热点，还不错 ### 5/5 — Father departed *2025-04-15, version 4.15.0* Thank you for this this is so beautiful ### 5/5 — Way to worth it *2025-03-05, version 4.13.0* This app worths every penny I am paying! ### 5/5 — Comes to life *2025-01-22, version 4.10.0* My mother passed away when I was 15, long before the days of video. I uploaded a picture of myself and my mum from when I was about two, it turned it into the most beautiful video of her giving me a cuddle. Absolutely incredible. Thank you to the creators for helping my mum alive again, even if it was just for four seconds! ### 5/5 — My heart just stopped *2025-01-12, version 4.9.0* This melted my heart my daughter passed 6/14/13 and what I would do to feel her arms wrapped around my neck . Thank u so much ### 5/5 — Lifetime purchaser *2025-01-04, version 4.9.0* Then it said weekly. Pls help. I love it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*