# AIA Events — user reviews > 39 indexed App Store user reviews of AIA Events by The American Institute of Architects, rated 3.50/5 from 240 ratings. - Source: https://appshunter.io/ios/app/aia-events/id6502470921/reviews - App overview in markdown: https://appshunter.io/ios/app/aia-events/id6502470921.md - Rating breakdown: 5★ 114 · 4★ 30 · 3★ 17 · 2★ 12 · 1★ 67 ## What do users think of AIA Events? Overall sentiment: negative **Pros** - 👍 Refreshingly intuitive - 👍 Extremely helpful app **Cons** - 🐛 Audio/video quality issues - 🐛 PowerPoint slides too small - 🐛 Captions obscure images - 🐛 Inaccessible design (no zoom, hard to read text) - 🐛 Missing CEU amounts - 🐛 Infinite scrolling difficult to compare sessions - 🐛 Information hard to find/keep/track - 🐛 Schedule difficult to navigate - 🐛 Unclear which items submitted/not submitted - 🐛 Cannot prioritize/confirm lectures - 🐛 Schedule resets when reopened - 🐛 Missing background info/PDFs - 🐛 No confirmation for messages - 🐛 Handouts/presentation material missing - 🐛 No pre-reservation for sessions - 🐛 Login issues (email not recognized) - 🐛 Saved sessions deleted upon reopening - 🐛 Bookmarked sessions disappear - 🐛 App released late, not functional - 🐛 No conference map - 🐛 No quick troubleshooting (chat/bot) - 🐛 Font/graphics rough for design industry - 🐛 Content not loading **Commonly reported bugs** - Audio and video could be better - PowerPoint slides formatted too small - Captions obscure images - App does not allow for zooming - Grey text on white is very hard to read - Text is also tiny - Missing CEU amounts in schedule - Infinite scrolling makes comparison impossible - Information was hard to find, keep, and track - App should be released sooner - Schedule part of the app was very disappointing - Difficult to navigate schedule - Not clear on which items submitted as part of schedule - Did not let users prioritize and then confirm lectures - Cannot pick days in schedule, resets to beginning - Background information for seminars not listed - Could not download PDFs of presentations - No confirmation that messages were received - No prompts for replies to messages - Handouts missing for numerous seminars - Session reservation needed - Continues to not show CE courses signed up for - Searching for a course number returns incorrect results - Zero in-app help - Full schedule not showing up - Won't recognize sign in email - Schedule spending an hour was lost - Does not show purchased tours on schedule - Any saved sessions are deleted once the app is reopened - Bookmarked sessions from full schedule don't show up next time app is opened - Some events are not able to be bookmarked - Very buggy - Entered conference schedule twice and it’s not there - App technical support doesn’t help - App or platform still doesn’t work - Does not save events that you try to register for - Selections to schedule are gone each time app is opened - Cannot filter sessions by timeslot - Hard to navigate - No conference map was provided - Can’t find what I want - Not pre-populating a session paid for - Search finds session as CANCELLED when it's not - No map of the venue - Seat tracker takes too long - Not saving CE sessions - App is empty, nothing works - Trying to select CE sessions - Doesn’t link to email registration - No other way to remedy app failure - Does not work - Can’t see the schedule - Can’t add to schedule - Doesn’t show what user is registered for - Extraneous apps create extra work - No content loads besides buttons - Graphics/fonts are pretty rough **Most requested features** - Printed copy of programs - PDF of the program - Allow pre-reservation for sessions - Printed booklet for ease of use - Beta test next year's app with real users - Recruit actual potential users ahead of time - Filter sessions by timeslot - Venue map - Chat function or bot for troubleshooting ## Newest reviews (10 of 39) ### 1/5 — AIA24 App is Broken *2024-06-01, version 4.43.1* Any saved sessions are deleted once the app is reopened - PLEASE FIX BEFORE CONFERENCE! ### 1/5 — App is good in concept; bad in reality *2024-06-01, version 4.43.1* I was excited to use the app and to transfer the notes I had taken for the seminar options I had selected. But as many other reviewers have complained, if I bookmark sessions from the full schedule, they’ll show up in my schedule while I’m using the app, but they won’t show up again the next time I open the app making it a waste of time for end users. ### 1/5 — Some events are not able to be bookmarked. Very buggy. *2024-05-31, version 4.43.1* Please fix before the event. Hopefully a few days before so we can us the app to plan. ### 1/5 — App is not working *2024-05-31, version 4.43.1* Have entered my conference schedule twice and it’s not there. Takes time and is frustrating. Paper and pencil are saving the day! 😉 ### 1/5 — Horrible experience with the app and swap card event web page *2024-05-31, version 4.43.1* The app is terrible, and app technical support doesn’t help. I am having issues with the app and no one helps. Is a terrible experience and the conference is around the corner and the app or their platform via swap card event webpage still doesn’t work. ### 1/5 — Does not save events that you try to register for. *2024-05-31, version 4.43.1* The app does not work. I have tried to register for events using it, and at first it looks like it has saved them to my schedule, but if I check back later, they are gone. ### 1/5 — Does not save my schedule *2024-05-30, version 4.43.1* Each time I open the app the selections I have made to my schedule are gone. I also cannot filter sessions by timeslot. ### 1/5 — Useless *2024-05-29, version 4.43.1* Hard to navigate. No conference map was provided. Can’t find what I want. ### 2/5 — Bad App *2024-05-29, version 4.43.1* This app has a number of problems that make it more work to use than just pencil and paper. 1. It is not pre-populating a session that I paid extra for months ago, and when I search and find it it says CANCELLED. An email to the convention organizers confirmed this is not cancelled but a problem in the app. 2. There is no map of the venue to show me where the rooms are and how to get there. 3. Since seat reservations are not accepted at any of the continuing education events I need to bookmark everything I’m interested in and then run around the Washington Convention Center (which is one city block wide by three city blocks long) looking for an event that has room for me. There is a seat tracker in the app but it takes 15 minutes to walk from one end of the center to the other, and without knowing where I’m going the seats will likely fill before I get there. 4. There is no quick way (chat function or bot) to troubleshoot issues within the app. If any issues crop up I will have to find a human at the giant convention center who can help me. ### 1/5 — Not saving CE sessions! *2024-05-29, version 4.43.1* After bookmarking sessions to attend for each day, they are not saved. The conference is a week from now- I expect onsite to be a mess. ## Most critical reviews (10 lowest-rated) ### 1/5 — HORRIBLE UI. TIME-SUCKER *2026-06-12, version 5.2.81* REALLY difficult user interface. Some of the text colors are difficult to read against the background. The schedule pages suck. It’s difficult to switch between days. I ended up wasting money at the conference because this user-UNFRIENDLY and poorly organized app caused me to mix up my schedule MULTIPLE times, and miss events and things that I was paid for and registered for. ### 1/5 — Works sometimes *2026-06-11, version 5.2.81* BAD design ### 1/5 — Won't recognize login email *2026-06-10, version 5.2.81* Conference is today and it won't accept my login email . Can't use the app at all and no troubleshooting link ### 1/5 — No CEU amounts?! *2025-04-12, version 4.56.3* I need to see how many CEUs everything is worth while building my schedule, but that critical piece of information is missing from “my schedule”! It’s infuriating!!!! ### 1/5 — Handouts missing *2024-06-08, version 4.44.2* I tried to find presentation material on numerous seminars, including the one I presented, and cannot locate them. Heard the same complaint from numerous others. ### 1/5 — Schedule *2024-06-06, version 4.44.2* Continues to not show CE courses that I have signed up for. Asked the APP help desk and they said it was coming. Feels like the Convention will be over before app shows classes ### 1/5 — User Interface is Ruinous *2024-06-05, version 4.43.1* I find it hard to believe that this app was updated just 1 week ago and that this is the 4th major iteration of this app (Version 4.43.1). I will happily volunteer to beta test next year's app and provide real world user feedback as a service to our fantastic community of architects and allies. It is a shame that searching for a course number returns incorrect results when rushing to find a session's room number...! That, and many other glitches along with zero in-app help, make me want some of my money back. I'll stop complaining here, and reiterate my serious offer to beta test next year's app, and encourage the app's authors to reach out to recruit ACTUAL potential users ahead of time (starting next month!) Good luck. ### 1/5 — Schedule *2024-06-05, version 4.43.1* My full schedule is not showing up ### 1/5 — cant get in *2024-06-05, version 4.43.1* wont recognize my sign in email… even though i get emails from aia. ### 1/5 — Useless App *2024-06-04, version 4.43.1* I made a schedule spending an hour and at the time it was saved but later they were all gone. What a waste of time! The app also doesn’t show my purchased tours on my schedule. ## Most praised reviews (10 highest-rated) ### 5/5 — Best conference app I’ve used. *2025-06-07, version 4.57.11* I found this app refreshingly intuitive. ### 5/5 — US SALES DIRECTOR *2025-06-05, version 4.57.11* The APP is extremely helpful ### 4/5 — Thoughts on the conference *2025-06-05, version 4.57.11* Audio and video could be better. PowerPoint slides formatted too small for large venues. Let presenters know. Captions also obscure images. ### 3/5 — Some good some not *2026-06-11, version 5.2.81* I like the my schedule function though I wish I could see the schedule in a more organized way to get my schedule set and the map does not work at all as far as I can tell ### 3/5 — Accessible design *2025-06-04, version 4.57.11* The app does not allow for zooming and the grey text on white is very hard to read. The text is also tiny. These are basic app design considerations. ### 3/5 — Difficult To Select A Session *2024-06-26, version 4.44.2* The practically infinite scrolling of the App makes it impossible to compare the content of the various sessions so that one can make an informed decision on which session to attend. It would be great to receive a printed copy of the programs so one can easily and physically flip from one page to another. In the absence of the above, a PDF of the program would be helpful but nothing - nothing - can replace the experience and ease of use of a physical booklet. ### 3/5 — Falling short *2024-06-09, version 4.44.2* Schedule part of the app was very disappointing. It was difficult to navigate. It was not clear on which items you submitted as part of your schedule which other lectures were not. I did choose multiple sessions for the same timeslot, but it did not let me prioritize and then confirm the actual lecture that I did go to. Also, one cannot pick the days so every time I open my schedule, it start off from the beginning. All the background information required for some of the seminars, i.e. websites, backup of materials were not listed in the schedule. It was said that you could download PDFs of the presentations, but I only found one which had a PDF to upload. This was despite the lecture insisting that they had uploaded PDF AIA. For connecting and make appointments with other attendees. You could reach out to them, but there was no confirmation that they ever even got your message. There are no prompts for them to reply to you. ### 2/5 — bad programmers *2026-06-12, version 5.2.81* backend database not synced ### 2/5 — AIA24 *2024-06-11, version 4.44.2* Information was hard to find, keep, and track. Should release app sooner and open information sooner. ### 2/5 — session reservation needed *2024-06-07, version 4.44.2* It would be best to allow pre-reservation for sessions to avoid the heartbreak of being excluded from an important one. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*