# AIA Health Australia > Health insurance management app for AIA Health members in Australia. (iPhone/iPad app by AIA Australia.) - Source: https://appshunter.io/ios/app/aia-health-australia/id1608359754 (this page in markdown: same URL + `.md`) - Developer: [AIA Australia](https://appshunter.io/developer/973791885) - Category: Health & Fitness, Lifestyle - Price: Free - Rating: 1.00/5 from 1 App Store ratings · 35 written reviews indexed - Age rating: 12+ - Requires: iOS 16.0 · 52 MB - Languages: American English - Released: 2023-12-17 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/aia-health-australia/id1608359754/reviews.md ## What is AIA Health Australia? *** Managing your health insurance has never been easier. **With the AIA Health app you can: - Submit and track your claims - Check your benefits and limits - Manage your premium payments - Update your details - Access important policy information * To access the AIA Health app, you need to be an AIA Health member. * AIA Health - Award winning health insurance that protects and rewards ## Key features - Submit and track claims - Check benefits and limits - Manage premium payments - Update personal details - Access policy information ## Recent user reviews (10 of 35) All indexed reviews: https://appshunter.io/ios/app/aia-health-australia/id1608359754/reviews.md ### 5/5 — Quick claims and clear tracking! *2026-08-25* Extras claims get processed super fast. The app is clean, easy to navigate, and tracking your claim status is completely transparent. 5 stars! ### 1/5 — Paying for insurance I can barely use *2026-08-20* One of the most frustrating health insurance experiences I’ve had. I regularly can’t log in to the app, and even my actual physical card isn’t accepted or available at many providers, which makes things even more inconvenient. When I pay out of pocket, finding where to simply upload an invoice and make a claim is unnecessarily difficult. To make matters worse, AIA has separate apps for Health and Vitality, yet neither provides a simple, reliable experience when you actually need to use your insurance. For something we pay for every month, making a basic claim should not feel like solving a puzzle. Great insurance isn’t about rewards and marketing—it’s about being there when customers actually need to use it. At this point, I’m seriously looking forward to switching back to my previous insurer, HCF, which was a much better and smoother experience compared to this. AIA seriously needs to fix its apps and simplify the claiming process. ### 4/5 — Pretty helpful *2026-08-19* App looks very clean and does what I need. I hate it when other providers force you to call support to do basic things but the new app lets me manage my policy myself ### 1/5 — No log in…No support *2026-08-18* This app does not work, I can’t even log in as it just comes back to a home log in screen. Have deleted reloaded, sent emails to try and get some assistance all to no avail. Very poor . ### 5/5 — Great experience and easy claim process *2026-08-18* Excellent app! Very user friendly to submit claim quickly and provide access to policy details ### 5/5 — Best App *2026-08-18* This new App launched made my life easy when dealing with my claims and checking on my policy details. It is flawless and very responsive. ### 1/5 — Not a good app *2026-08-16* There are significant lags between when a claim is processed and when it shows up on the app, it has been over a month and mine has not updated. The app is neither intuitive nor is it easy to use. ### 1/5 — Terrible *2026-08-15* Like other reviews said can’t log in with the correct details ,therefor can’t even make a claim because the web version is not available anymore . Will be quitting AIA ### 5/5 — Great app *2026-08-13* So much easier logging in with my fingerprint rather than trying to remember a password. I used the digital card which worked brilliantly as I forgot my physical card (which I now no longer need). It’s a very easy app to use. Well done AIA ### 5/5 — Smooth and Sleek! *2026-08-13* Great new look and noticeably better performance. Well done! ## Frequently asked questions about AIA Health Australia ### What can I do with AIA Health Australia? AIA Health Australia allows you to submit and track claims, check your benefits and limits, manage premium payments, update your details, and access important policy information. ### Who can use AIA Health Australia? To access the AIA Health Australia app, you need to be an AIA Health member. It is designed for individuals managing their health insurance. ### Is AIA Health Australia free to download? Yes, AIA Health Australia is available for free download. There are no upfront costs associated with acquiring the application. ### What devices support AIA Health Australia? The app is available on mobile devices. Specific operating system requirements are not detailed, but it is designed for smartphone use. ### How often is AIA Health Australia updated? The latest version, 2.0.1, was released on 2023-12-17. The last update date listed is 2026-06-30, suggesting a history of updates and ongoing support. ### What is the age rating for AIA Health Australia? AIA Health Australia has an age rating of 12+. This indicates it is suitable for users aged 12 and above. ### What do users think of AIA Health Australia? Based on available data, AIA Health Australia has a rating of 3.0 stars from 2 ratings. This suggests a mixed user reception. ### Does AIA Health Australia integrate with other health services? The provided description focuses on managing health insurance directly. There is no mention of integration with other health tracking services or wearable devices. ## Version history (last 5 releases) ### 2.0.4 — 2026-08-31 Minor bug fixes and enhancements. ### 2.0.3 — 2026-08-04 Minor bug fixes and enhancements. ### 2.0.2 — 2026-07-24 Minor bug fixes and enhancements. ### 2.0.1 — 2026-06-30 Minor bug fixes and performance enhancements. ### 2.0.0 — 2026-06-22 This update introduces a new OKTA Passwordless login journey for faster, more secure access. We’ve also delivered UI/UX improvements across key screens for a smoother, more intuitive experience. Includes performance enhancements and bug fixes for improved stability. ## More apps by AIA Australia - [AIA Connect](https://appshunter.io/ios/app/aia-connect/id973791886) - [AIA Vitality Australia](https://appshunter.io/ios/app/aia-vitality-australia/id1584775072) All apps by AIA Australia: https://appshunter.io/developer/973791885 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*