# AIA+ Malaysia — user reviews > 23 indexed App Store user reviews of AIA+ Malaysia by AIA Bhd, rated 4.70/5 from 141 ratings. - Source: https://appshunter.io/ios/app/aia-plus-malaysia/id1286476389/reviews - App overview in markdown: https://appshunter.io/ios/app/aia-plus-malaysia/id1286476389.md - Rating breakdown: 5★ 121 · 4★ 14 · 3★ 0 · 2★ 1 · 1★ 5 ## Newest reviews (3 of 23) ### 2/5 — Unable to load app *2024-07-17* After recent update this app is not loading after faceid. Please check. ### 4/5 — Sleep activity *2022-12-29, version 4.3.6* The questions sometimes not straight to the point ### 4/5 — Limited to Company insurance cards only? *2017-11-27* seems like theres only my company insurance card, no personal policy ## Most critical reviews (10 lowest-rated) ### 1/5 — Vouchers can’t be used *2023-06-15* I have two expired vouchers and customer service isn’t responsive to system errors ### 1/5 — App unable to capture data correctly *2023-05-14* The mobile app is able to capture the activities data correctly all the time and I am tire of writing to AIA Vitally customer services to request for rectification. ### 1/5 — Can’t attach file *2023-03-06* There wanna us to complete the assessment but can’t to attach the file always show out ‘permission not obtained’. ### 1/5 — Ứng dụng củ chuối *2022-09-19* Để ý ứng dụng này ra mắt cũng khá lâu rồi (hơn 3 năm) mà không thấy fix lỗi gì cả. Ứng dụng cực tệ, quá củ củ chuối, đang nhẽ nhận 0 sao nhưng không có lựa chọn 0 sao nên cho 1 sao. ### 1/5 — Useless app *2022-08-10* Useless app as in the end it just directs you to the website in any case. Useless trying to update my info. Even the date selected in the only format they give and it says invalid format. ### 1/5 — OTP not working for overseas number *2021-12-01* Can’t complete the registration as I’m not receiving any SMS for the OTP ### 1/5 — Not user friendly *2021-04-12* Login is always a hassle. The new update says app registration for dependants- but not able to register! 😑 ### 1/5 — Constantly down and lacks functionality *2021-03-02* The app is constantly down for long periods of time and is unable to sync AIA vitality. There is also no background. Syncing of activity tracking to AIA Vitality. I have to open the app once a day and force sync with Apple health for it to record. Please fix this. ### 1/5 — Can’t log in *2020-02-11* is the ios 13.4 support for this version of app? Seems I can’t log in into this app and pop out as “There may be a problem with network connectivity”. I’ve tried in other phone with diff version ios and it workd no error. Can someone give me clue...Called customer service and they said they updating something for now...Please help thanks! ### 1/5 — App is worst *2018-05-16* App is really worst, it doesn’t respond and having slowness, and keep pop up network error and session timeout error. This is bottleneck for customer where they can’t see doctor with out it and it never respond to pre register the clinic visit. ## Most praised reviews (10 highest-rated) ### 5/5 — good *2024-05-05* good ### 5/5 — Easy *2021-12-22* Easy for all assessments, but when it comes to reward, the app either just don’t update any results or I have to write an email again and again to claim some rewards. ### 5/5 — Great app *2020-09-28* It has everything I need in one app ### 5/5 — Convenient & all-in-1-app! *2020-09-18, version 3.1.0* Very convenient and easy to use where you can view all data inside including vitality challenge points! ### 5/5 — Amazing and Convenient *2020-09-15, version 3.1.0* I’ve been using apps lately. Overall I like the apps a lot, is so convenient and I can easily track all my insurance details, rewards and every single information from the application. This apps leads me a lot and it has been really helpful ! ### 4/5 — AIA changed my life *2026-04-03* One of my best decision in recent time. It watches my diet and motivate me to stay active and lead a very full filled life. Just i can say - thank you AIA ~ Subrat ### 4/5 — AIA changed my life *2025-10-25* One of my best decision in recent time. It watches my diet and motivate ne to stay active and lead a very full filled life. Just i can say - thank you AIA ~ Subrat ### 4/5 — Mr *2025-07-04* Happy new year 2025!! ### 4/5 — Mr *2025-01-28, version 6.1.3* Happy new year 2025!! ### 4/5 — AIA changed my life *2024-12-23* One of my best decision in recent time. It watches my diet and motivate ne to stay active and lead a very full filled life. Just i can say - thank you AIA ~ Subrat --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*