# AIA+ Singapore — Your Financial & Health Hub > Integrated financial and health hub for insurance management and wellness tracking. (iPhone/iPad app by AIA Singapore Private Limited.) - Source: https://appshunter.io/ios/app/aia-plus-singapore/id1394337344 (this page in markdown: same URL + `.md`) - Developer: [AIA Singapore Private Limited](https://appshunter.io/developer/893594763) - Category: Finance, Health & Fitness - Price: Free - Rating: 4.20/5 from 194 App Store ratings · 96 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 142 MB - Languages: American English - Released: 2018-12-16 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/aia-plus-singapore/id1394337344/reviews.md ## What is AIA+ Singapore? Your health, your insurance, your rewards – all in one place Meet AIA+, your personal Financial and Health Hub that makes managing your insurance and wellbeing easier than ever. AIA+ brings your personal and corporate insurance together. Whether you’re submitting a medical claim, checking your coverage, or staying on top of your wellness goals, everything you need is now at your fingertips. Manage your insurance with ease: - Get a consolidated view of your personal and corporate insurance coverage - View and download your policy documents - Update your personal details - Track premium due dates and make secure payments Access to essential health services: - Submit and track claims, including dental, medical, and TCM claims - Receive teleconsultations from the comfort of home with WhiteCoat - Find your nearest panel doctors - Make appointments with your preferred specialists - Access health screening e-vouchers (for eligible customers) - Get medical bills pre-approved before procedures or hospital admissions - Track your wellness journey with AIA Vitality and earn rewards for making healthier choices Enjoy exclusive deals and rewards: - Enjoy exclusive lifestyle perks and discounts - Earn and redeem Delight points for vouchers with our partner merchants. ## Key features - Consolidated insurance coverage view - Policy document access - Medical and dental claim submission - Teleconsultations with WhiteCoat - Panel doctor locator - Wellness tracking and rewards - Exclusive lifestyle deals ## Recent user reviews (10 of 96) All indexed reviews: https://appshunter.io/ios/app/aia-plus-singapore/id1394337344/reviews.md ### 1/5 — Confusing and slow *2025-11-12, version 2.2.3* App always auto detect to wrong location. Shows wrong medical card. Navigation is confusing and very slow. When attempt to make appointment, it always crashes ### 1/5 — 10 days to analyze claim and then decline cover *2025-10-22* AIA is having more and more predatory behaviour when it comes to health insurance. They decline cover for emergencies, A&E and they use false reasoning to base their cover on, like spending a night at hospital. This company should be barred from providing insurance in Singapore. **Developer response:** We are always looking for ways to improve and serve you better. Hence, your feedback is valuable to us. Please visit us at https://www.aia.com.sg > Contact Us > Chat Now > Select “Customer” > Type in “App review” > Select "Email Us" > Leave us a message. Alternatively, you may call us at +65 6248 8000 (Mon-Fri, 8.45am to 5.30pm), excluding public holidays. Thank you. ### 4/5 — The AIA Vitality app *2025-09-27, version 2.2.2* This app is great when working fine but tends to be erratic quite often. 1. Update can take as long as 72 hours (1 Days) instead of 24 hours as stated. 2. Sometimes system is hung with a system maintenance notice. I had to call for the staff to tell me I need to reinstall to get the app working. 3. The redemption choices have remained stagnant for years with no new additions to variety. 4. I have steps successfully recorded on IWatch but not synced in Vitality for a few days. These were lost when the syncing was restored. Overall, there is quite a lot you can do better. System seems outdated and needs catching up with new technologies in the market to enhance the app. Can look into Telco bills Fairprice & Sheng Siong instead of just CS. 7 Eleven which is owned by CS. Toastbox instead of Ya Kun Coffee Beans not just Starbucks Conversions of coins to $ for QR codes redemptions ### 1/5 — Lousy app *2025-09-22, version 2.2.2* Lousy app, always request for OTP for every single sign-in and OTP never comes through. Waste so much of my time ### 1/5 — Does not work *2025-07-25* App has not been working since ios18.5 and the developers don't seem to have a grasp of it. **Developer response:** We are sorry to hear that you are having trouble with our app. Meanwhile, please upgrade the app to the latest version which is 2.2.0 and retry. You may use the portal via https://www.aia.com.sg for the log in. Please visit us at https://www.aia.com.sg > Contact Us > Chat Now > Select “Customer” > Type in “App review” > Select "Email Us" > Leave us a message if further assistance is required. Alternatively, you may call us at +65 6248 8000 (Mon-Fri, 8.45am to 5.30pm), excluding public holidays. ### 5/5 — AIA Vitality *2025-06-03, version 2.1.0* It is good that you have this App giving us the opportunity to have a bit of fun while exercising especially now with Covid-19 still with us. It reminds us that we must get out of our homes n go walk or jog in the park to relieve stress during this stressful time. Pursuing brisk walking is the only time we are allowed not to wear a mask when out n this alone distresses a lot. ### 3/5 — Confusing for a while *2024-10-15, version 2.0.5* It took me quite a while to look for the e-documents (settlement claim) as there are so many information (icons) in just 1 screen. Other than that, I believe ALL the information (icons) are excellent. To make it easier, perhaps literally “settlement e-documents” could be visible when the screen “opens” ### 1/5 — Confusing *2024-10-11, version 2.0.4* I really don’t like to use this app. Very confusing navigation. When you click on premium and scroll down, you are suddenly in policies, i.e. scrolling overwriting the selected tab. Also not possible to find simple summary information for the user. Example for health insurance premium: how much is deducted via MediSafe and how much via Giro. You get a lots of breakdowns and old and new info, but never the info you need. I wanted to see last year’s premium, but not possible because the I changed the rider … It looks like the UI is designed based on theoretical ideas of the SW developers, not based on practical user experience. ### 4/5 — Good app but problematic Health360 *2024-09-04, version 2.0.3* Always got “Unable to load. Please try again.”. Think your server capacity too small and can’t handle the high demand of users entering this page to sync activities. Hope can upgrade your server to handle large traffic. ### 5/5 — AIA Vitality *2024-07-22, version 2.0.0* It helps to improve our health and know our conditions ## Frequently asked questions about AIA+ Singapore ### What does AIA+ Singapore do? AIA+ Singapore serves as a comprehensive financial and health hub. It allows users to manage their insurance policies, track medical and dental claims, access teleconsultations, and monitor their wellness journey. The app consolidates personal and corporate insurance information for easier access. ### What are the key features of AIA+ Singapore? Key features include a consolidated view of insurance coverage, the ability to download policy documents, update personal details, and track premium due dates. Users can also submit and track claims, receive teleconsultations, find panel doctors, and access health screening e-vouchers. The app also integrates with AIA Vitality for wellness tracking and rewards. ### Is AIA+ Singapore free to use? Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionalities. However, specific health services or rewards might be tied to eligible insurance policies. ### Who is AIA+ Singapore for? This app is designed for individuals in Singapore who hold insurance policies, particularly those with AIA. It is beneficial for users who want a convenient way to manage their insurance details, submit claims, access health services like teleconsultations, and engage in wellness programs to earn rewards. ### How can I use AIA+ Singapore for health and wellness? You can track your wellness journey through AIA Vitality within the app, earning rewards for making healthier choices. The app also facilitates access to essential health services such as submitting claims, receiving teleconsultations from WhiteCoat, finding panel doctors, and making appointments with specialists. ## Version history (last 5 releases) ### 2.2.9 — 2026-07-20 We've fixed several issues and introduced enhancements to improve your app experience. NEW: Contact details for public healthcare institutions You can now access the contact details of Singapore's public healthcare institutions directly in the app, making it easier for you to get in touch with clinics for enquiries or appointments. ### 2.2.8 — 2026-06-15 Faster, easier remote authorisation We’ve made it simpler for you to authorise your policy or claim requests. Moving on, you can just tap the task banner to complete your authorisation securely in a few steps. More ways to enjoy your Delight points We’ve expanded our rewards catalogue — you can now redeem your Delight points for physical products or convert them into KrisFlyer miles. ### 2.2.7 — 2026-05-08 We’ve listened to your feedback and resolved several bugs to enhance your experience. Your input drives our improvements, so feel free to drop us a review, we’re all ears. ### 2.2.6 — 2026-03-16 Bugs have been fixed and performance boosted for an even smoother experience! We’re always working to make your digital experience even better. Enjoying the app? Share the love by leaving us a review! ### 2.2.5 — 2026-01-26 We’ve listened to your feedback and resolved several bugs to enhance your experience. Your input drives our improvements, so feel free to drop us a review, we’re all ears. ## Apps similar to AIA+ Singapore | App | Rating | Price | Category | | --- | --- | --- | --- | | [StashAway](https://appshunter.io/ios/app/stashaway/id1229966330) | 4.3 (32) | Free | Finance | | [UOB Infinity Singapore](https://appshunter.io/ios/app/uob-infinity-singapore/id1486700909) | 1.4 (7) | Free | Finance | | [DBSV mTrading Singapore](https://appshunter.io/ios/app/dbsv-mtrading-singapore/id431793013) | 1.0 (5) | Free | Finance | | [Syfe: Invest, Trade and Save](https://appshunter.io/ios/app/syfe-invest-trade-and-save/id1497156434) | 4.4 (7) | Free | Finance | | [DCS Cards](https://appshunter.io/ios/app/dcs-cards/id1631104366) | 3.0 (8) | Free | Finance | | [YouTrip](https://appshunter.io/ios/app/youtrip/id1228562274) | 4.6 (385) | Free | Finance | ## More apps by AIA Singapore Private Limited - [AIA Pride](https://appshunter.io/ios/app/aia-pride/id1375455829) - [AIA eBenefits App](https://appshunter.io/ios/app/aia-ebenefits-app/id1523776118) - [AIA iLearn](https://appshunter.io/ios/app/aia-ilearn/id1639245475) - [AIA iLearn BN](https://appshunter.io/ios/app/aia-ilearn-bn/id6444712466) - [AIA+ Brunei](https://appshunter.io/ios/app/aia-plus-brunei/id6758759546) All apps by AIA Singapore Private Limited: https://appshunter.io/developer/893594763 ## Related topics [aia plus](https://appshunter.io/ios/topics/aia-plus) · [awfaxperience](https://appshunter.io/ios/topics/awfaxperience) · [ispartans](https://appshunter.io/ios/topics/ispartans) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*