# AIA+ Thailand — AIA Thailand

> All-in-one app for insurance policy servicing and wellness tracking. (iPhone/iPad app by AIA Company Limited.)

- Source: https://appshunter.io/ios/app/aia-plus-thailand/id1480183242 (this page in markdown: same URL + `.md`)
- Developer: [AIA Company Limited](https://appshunter.io/developer/473209129)
- Category: Finance, Health & Fitness
- Price: Free
- Rating: 4.50/5 from 481 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 198 MB
- Languages: American English, Thai
- Released: 2019-11-10
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/aia-plus-thailand/id1480183242/reviews.md

## What is AIA+ Thailand?

Meet AIA Thailand's new flagship Superapp, AIA+ -- an all-in-one platform combining the wellness features on AIA Vitality with the convenience of online policy servicing of AIA iService.  Whether you are looking to get healthier or simply want to manage your policy, AIA+ can easily help you with a press of a button.

What's in the app:
1.) Policy information and servicing with a faster, more convenient way to pay premiums, link your bank account to receive payments, track your claims status and much more!
2.) Biometric health scans -- AI-powered technology that uses the camera on your mobile device to assess your heart rate, stress level and BMI
3.) AIA Vitality, exclusively for AIA Vitality members - a smart and enjoyable way to monitor your health via the integration of the Health app, while earning points from exercising to level up your status to gain various privileges such as discounts on your premiums. Get more with AIA Vitality Plus!
AIA+ is open to everyone regardless whether you have an AIA policy or not. Check out our complimentary content, exciting new features and receive exclusive privileges.

Download AIA+ today and share your wellness journey with us.

DISCLAIMERS: AIA+ IS NOT FOR MEDICAL PURPOSES
AIA+ is not a substitute for the clinical judgment of a health care professional. AIA+ is intended to improve your awareness of general wellness. AIA+ does not diagnose, treat, mitigate or prevent any disease, symptom, disorder or abnormal physical state. Consult with a health care professional or emergency services if you believe you may have a medical issue.

Compatible with iOS 13 and above.

## Key features

- Online policy servicing
- Premium payments
- Claims status tracking
- Biometric health scans
- AI-powered health assessment
- AIA Vitality integration
- Earn wellness points

## What do users think of AIA+ Thailand?

Overall sentiment: negative

**Pros**

- 👍 Friendly and beautiful interface
- 👍 Easy to use and complete tasks
- 🚀 Fast claims filing system
- 👍 Good for healthy life targets
- 👍 Helps improve exercise
- 👍 Great and user-friendly app

**Cons**

- 🐌 App is old and dated
- 🐌 Annoying and unprofessional popups
- 🐌 Slow response time
- 🐌 App is slow and freezes often
- 🐌 Incorrect or outdated information
- 🐌 App requires immediate updates
- 🐌 Exercise and step syncing issues
- 🐌 Unclear scoring for activities
- 🐌 Difficult to use and navigate
- 🐌 Incomplete data display
- 🐌 OTP only via mobile number, not email
- 🐛 App crashes during assessments
- 🐛 Data sync issues with Apple Health
- 🐛 Difficulty in filling information
- 🐛 Poor translation to Thai
- 🐌 Extremely slow responsiveness, cannot login

**Commonly reported bugs**

- Security vulnerability with PIN disclosure
- Popups are intrusive and unprofessional
- App is slow and unresponsive
- App freezes frequently
- Incorrect user information persists after updates
- Forced immediate app updates
- Exercise and step data not syncing correctly
- Activity scoring is unclear and suggestions are misleading
- OTP delivery limited to mobile numbers, problematic for international users
- App crashes during assessments
- Data sync issues with Apple Health and other apps
- Previous day's data not syncing after midnight
- Poor translation leading to misunderstandings
- App is unstable and crashes

**Most requested features**

- Allow OTP via email as an alternative
- Improve app performance and speed
- Invest in performance improvements
- Update the app with a new version
- Test the app thoroughly before release
- Provide clearer scoring for activities
- Allow users to choose when to update

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/aia-plus-thailand/id1480183242/reviews.md

### 1/5 — App from 2000?

*2026-06-20*

App is old and dated and forces a user to disclose PIN code public when at the hospital - security engineer should be fired! Absolute disgrace

### 1/5 — Popups

*2026-05-31*

Please stop using popups. It is old school and annoyingly unprofessional.

### 5/5 — Friendly interface

*2026-02-07*

It’s a beautifully designed app that’s easy to use, with clear menus that allow customers to complete tasks by themselves.

### 2/5 — App ตอบสนองช้า เรียก password ทุกครั้งที่เข้า

*2025-12-29*

ไม่เคยดีขึ้นเลย อยากให้ลงทุนเรื่องนี้หน่อย ใช้มาก็ช้าตลอด และเรียก password ตลอดเวลา น่าเบื่อ

### 5/5 — Good health care

*2025-11-18*

บริการดีทุกอย่างเป็นบริษัทที่มั่นคงมีมายาวนาน มั่นใจเพราะทำทั้งบ้านทำตั้งแต่ลูกห้าเดือนจนถึงลูกตอนนี้ 25 ก็ยังทำต่ออีกฉบับไม่เปลี่ยนใจไปไหน รักเอไอเอค่ะ

### 5/5 — Claims

*2025-09-18*

Easy to file and system is fast

### 1/5 — Slow. Takes forever to load

*2025-08-12*

ทุกอย่างช้า ค้างบ่อย Popup ให้สมัคร Vitality plus ขึ้นมาบ่อยจนหน้ารำคาญ การแสดงข้อมูลยังเข้าใจได้ยากอยู่ว่าคะแนนกิจกรรมไหนเต็มแล้ว ก็ยัง suggest ให้ทำอยู่แล้วสุดท้ายก็ไม่ได้คะแนน

### 1/5 — Wrong info.

*2025-07-22, version 5.0.1*

My information still incorrect even though I updated.

### 1/5 — Can’t use App without updating first !!!

*2025-01-20*

What!!!!! If I am not ready to update the app, I can’t use it. Why do I need to update immediately when new version is available? Any critical problems???

### 1/5 — Takes forever to load

*2024-12-28*

ช้ามาก กดอะไรก็ต้องรอ ใช้ยาก ข้อมูลการให้คะแนนไม่ชัดเจน

## Frequently asked questions about AIA+ Thailand

### What does the AIA+ Thailand app do?

AIA+ Thailand is a flagship Superapp that combines online policy servicing with wellness features. It allows users to manage their insurance policies, including making payments and tracking claims, and also offers AI-powered biometric health scans and integration with the AIA Vitality program for health monitoring and rewards.

### What are the key features of AIA+ Thailand?

Key features include convenient online policy servicing with faster premium payments and bank account linking, AI-powered biometric health scans using your phone's camera to assess heart rate, stress level, and BMI, and integration with AIA Vitality for health monitoring, earning points from exercise, and gaining privileges like premium discounts.

### Is AIA+ Thailand free to use?

The app is free to download and use, offering complimentary content and exclusive privileges to all users, regardless of whether they have an AIA policy. However, the description mentions "AIA Vitality Plus!" which suggests there might be premium features or tiers within the Vitality program that could involve costs or specific membership requirements.

### What are the compatibility requirements for AIA+ Thailand?

The application is compatible with iOS 13 and above. Users will need a device running iOS 13 or a newer version of the operating system to download and use the app.

### Can AIA+ Thailand be used for medical purposes?

No, AIA+ Thailand is explicitly stated as not being for medical purposes. It is intended to improve general wellness awareness and is not a substitute for professional medical judgment. The app does not diagnose, treat, mitigate, or prevent any disease or medical condition. Users should consult a healthcare professional for any medical concerns.

## Version history (last 5 releases)

### 6.1.0 — 2026-07-16

What's new in this version:
- Launch new AIA Vitality dashboard offers personalised insights, future health projections, Vitality Age tracking, priorities, and simple activities to earn points.
- General bug fixes and performance improvements

Update today for a smoother experience!

### 6.0.0 — 2026-04-29

What's new in this version:
- AIA+ point
- Show uploaded documents
- General bug fixes and performance improvements

Update today for a smoother experience!

### 5.3.1 — 2026-03-24

What's new in this version:
- General bug fixes and performance improvements
Update today for a smoother experience!

### 5.3.0 — 2026-02-18

What's new in this version:
- Cost estimator now supports both individual and group policies
- General bug fixes and performance improvements
Update today for a smoother experience!

### 5.2.2 — 2025-11-13

In this release, we’ve updated for general bug fixes and performance improvements.
Update now for a smoother experience!

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## More apps by AIA Company Limited

- [AIA iService](https://appshunter.io/ios/app/aia-iservice/id1531451640)
- [AIA PVD THAILAND](https://appshunter.io/ios/app/aia-pvd-thailand/id6448144248)

All apps by AIA Company Limited: https://appshunter.io/developer/473209129

## Related topics

[aia plus](https://appshunter.io/ios/topics/aia-plus) · [aia365](https://appshunter.io/ios/topics/aia365)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*